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Royal Jordanian: Expert advice and recommendations

Expert travel writer Gabriel Leigh shares all you need to know before booking a flight with Royal Jordanian.
Gabriel Leigh
28 October 2024

Royal Jordanian (RJ) is a relatively small airline compared to many of its neighbours in the Middle East. It has a functional network regionally and to Europe with more limited offerings to both Asia and North America. But what it can’t offer in breadth of the route map it does perhaps make up for with a kind of boutique charm, with generally quite a good service. And its oneworld alliance membership makes it an airline worth giving a second look.

What to expect flying with Royal Jordanian

RJ flies somewhat under the radar as it’s often overshadowed by the much larger Middle Eastern airlines from the Gulf region. However especially for certain underserved destinations around the Middle East, it can be a very nice choice for convenience and ease. Service quality and seating are all decidedly average to just-above-average, but it all tends to work, with minimal hassle.

If you have elite status with oneworld, all the better. You’ll be afforded all the usual perks of that status while enroute with RJ, making the whole experience that much more pleasant.

Finally, RJ’s reasonably sized hub at Amman’s Queen Alia International Airport is a welcome relief when compared to behemoths such as Dubai. It’s not a perfect airport but with some interesting architecture and never overly long walks from one point to another, it is very much acceptable.

Destinations

RJ offers good coverage around its neighbourhood with service to North Africa, around the Persian Gulf, Istanbul and a number of cities in Saudi Arabia and Iraq. Its only Asia service is to Bangkok.

For Europe, it offers the usual suspects such as Rome, Frankfurt and Paris. Apart from its service to Heathrow it also flies to Stansted, which could make for a very convenient flight if you’re on that side of London.

However, the 787 wide-body service to Heathrow is the clear winner for me, especially when you compare that to BA’s cramped A320 service. RJ is the obvious winner in that contest.

Tip: Royal Jordanian is rather unique in that it serves Detroit nonstop from Amman 3 times per week (in addition to a daily Chicago). That means for otherwise difficult-to-find one-stop itineraries between Middle America and the Middle East it can offer real time savings. This is a niche case, but then again it is rather a niche airline overall.

The fleet

Royal Jordanian uses three main types of aircraft with quite a standard offer onboard each so you’ll always be fairly sure what you’re getting. On long-haul (and on some European and even regional flights) RJ uses the 787 Dreamliner and these are comfortable, modern and fuel-efficient aircraft with a lower cabin altitude and higher humidity onboard – ideal for beating jetlag. London receives a daily 787 and it’s quite a nice way to reach the Middle East.

Next down the list in terms of size is the A320 family fleet which is the backbone of its medium-haul flying, especially to Europe but also within the Middle East.

Finally there’s the Embraer ERJ family of jets (including newer, quieter E2s) which are smaller but offer a comfortable 2×2 configuration (and a properly appealing 1×2 in business class). These mostly fly shorter regional routes but can be found on longer sectors up to a couple of hours as well. Personally if I can get on an E2 instead of the larger A320 I’ll take the opportunity every time.

Onboard experience

You shouldn’t go into a Royal Jordanian flight expecting Emirates or Qatar Airways. Things are decidedly less lavish, the service is mostly good but not extraordinary, and the premium cabins quite average. Yet that doesn’t mean it’s bad at all, especially when it’s priced accordingly (as it often is).

The most important thing to note is the 2x2x2 business class on the 787 flights, which mean direct aisle access is not guaranteed. However if travelling with a friend or partner, I might even prefer this setup in order to be able to have a chat.

Long-haul economy class

Economy class on Royal Jordanian’s long-haul aircraft is comfortable – as much as economy class can be really. The 787 Dreamliner economy cabin configured as standard with a 3x3x3 layout does mean a relatively narrow seat, but RJ makes up for this with enough legroom that you don’t feel overly squeezed.

Tasty hot meals, a full bar, pillows and blankets all make for a comfortable experience on longer flights. And of course you can count on a personal entertainment screen with a perfectly acceptable selection of films, series and a good moving map for keeping track of your progress.

Long-haul business class

As mentioned earlier RJ’s 787 business class is not the most private of business classes because if you’re travelling alone you are likely to have a seat-mate. However that’s really the only serious negative. Seats are comfortable, they lie flat, and the amenities offered such as blankets, amenity kits all compete well with rival airlines.

Food and drink also tend to be quite good, with a strong selection of wines (and they don’t go cheap with the bubbles either). Menus are extensive enough that you’re unlikely to go hungry.

European & regional economy class

RJ’s economy class offering on its European and regional flights may be its best selling point, especially when compared to what most European airlines would offer on similar flights of around 4 hours or less.

Seats are a bit outdated, but mostly in a good way. They are well-padded and comfortable (unlike more modern seats which are often slim and stiff), with good headrests and legroom. You can expect a hot meal to be served along with a full drinks service. I enjoy it as it feels like a bit of a throwback to an era when economy service was a more dignified experience.

Tip: The inflight entertainment is mostly an outdated system so while you will find individual screens on most European flights, I wouldn’t count on them working. As always, bring your own backup entertainment along if that’s important to you.

European & regional business class

Again this is a bit of a throwback experience, but compared to European airlines the medium- and short-haul business class is stupendous. Forget economy seats dressed up as “club”, on RJ you’ll find comfortable recliners with plenty of extra space. On A320s these are arranged 2×2 and on the ERJ’s it’s 1×2 – and that solo seat on the ERJ is a fantastic spot to be indeed.

As you’ll have come to expect on RJ the food and drink service is also very nice – with an extensive menu that may once again shock you if you’re accustomed to the European carriers. On flights of around 4 hours on average this is a standout product.

The Amman hub

Amman’s Queen Alia International offers a generally very smooth experience whether arriving and departing or transiting. The limited number of flights that Royal Jordanian operates at its hub simply means less in the way of queues at every step along the way, and walking distances are manageable. Shops and restaurants operate around the clock to cater to a number of middle-of-the-night departures. As a transit point with minimal hassle, I can recommend it.

Wi-Fi

RJ has had no inflight Wi-Fi until recently, increasingly a major strike against them for those of us who want to remain productive in the air. However in early 2024 the airline announced that it will be installing fast Viasat Wi-Fi on all of its new deliveries including Embraer E2s, new A320s and 787-9’s, with a plan to retrofit the older 787-8 aircraft as well. Good news indeed.

Loyalty programme

Royal Jordanian’s Royal Club is mostly used by people who frequent RJ itself and is not generally recommendable for those based elsewhere. Because of RJ’s oneworld alliance membership it’s not usually going to be necessary to sign up, as you can credit points to the likes of BA or Finnair, etc, and receive your usual elite perks as well.

The one exception may be that if you’re seeking elite status with a oneworld airline, RJ has begun a novel programme in which members can buy their way (at least partly) up to certain elite status levels. It could be worth looking into for some people, but I’m giving it a miss.

Amman stopover programme

RJ has a new stopover offering called the Zuwar Stopover Programme. If you have a minimum transit time of 8 hours (6 hours for business class) and not more than 24 hours. It can be a fantastic way to see some of Jordan’s incredible sights such as Petra or the Dead Sea while enroute to your destination.

In some case, these include complimentary hotel stays and tours of the attraction in question. Definitely worth looking into if you have a longer connection, and this might even be worth adding an overnight stop for.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

June

High season

December

Cheapest flight

£263
Best time to beat the crowds (6% less expensive on average)
Most popular time to fly (18% more expensive on average)
Flight from Frankfurt am Main to Dubai

FAQs about flying with Royal Jordanian

  • What is Royal Jordanian's carry-on size allowance?

    On board Royal Jordanian flights, cabin baggage should not exceed 20x16x9in. If your hand luggage is bigger, the Royal Jordanian assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Royal Jordanian fly to?

    Royal Jordanian offers direct flights to 56 cities in 31 different countries. Amman, Cairo, and Beirut are the most popular cities covered by Royal Jordanian.

  • What is Royal Jordanian’s primary hub?

    Royal Jordanian concentrates most of its flight operations in Amman.

  • How does KAYAK find such low prices on Royal Jordanian flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Royal Jordanian.

  • When are Royal Jordanian plane tickets cheapest?

    Flight prices with Royal Jordanian will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Royal Jordanian is June, while the most expensive is December.

  • What’s the cheapest route that Royal Jordanian flies?

    In the last 72 hours, the cheapest route flown by Royal Jordanian found on KAYAK was from Amman to Aqaba, with a price of £55 for a round-trip.

  • What are the most popular airports for Royal Jordanian flights to depart from?

  • Is Royal Jordanian part of an airline alliance?

    Yes, Royal Jordanian is part of the oneworld airline alliance.

  • How many destinations does Royal Jordanian fly to?

    In total, Royal Jordanian flies to 57 destinations.

See more FAQs

Top tips for flying with Royal Jordanian

  • If you’re looking for the cheapest Royal Jordanian tickets, then try to fly from Frankfurt am Main Airport, where flights have been cheapest lately. The cheapest route from here available recently is to Dubai, and costs £263.
  • The cheapest month for flights with Royal Jordanian is June, while the most expensive is generally December.

Royal Jordanian customer reviews

6.8
OkayBased on 385 verified guest reviews
7.2Crew
7.0Boarding
6.3Entertainment
6.7Comfort
6.5Food

Traveller rating:
Sort by:
V
4.0 Mediocre
IAD-AMM
Not reserving the bassinet seats for babies who need it. Baggage allowance isn't good. Food quality very poor.
V
2.0 Poor
ORD-AMM
It’s the worst airline ever
V
2.0 Poor
AMM-ORD
Terrible. Would never fly with RJ again
S
10.0 Wonderful
AMM-EBL
Very good
M
10.0 Wonderful
CAI-AMM
On time.
V
10.0 Wonderful
JFK-AMM
Great service and staff
V
4.0 Mediocre
ORD-AMM
Not so good. Within 24hrs of departure, I checked the seat map and 6E, 6F were available. So i selected them. After reaching the airport, the staff said that those seats were taken away by someone. I told how could that be possible since the seats were taken away by me. But she insisted that someone paid for those seats. I disagreed because the seats were assigned to me. So she assigned us seats all the way down. When we boarded and plane took off, those 2 seats were vacant throughout the journey. To add salt to the wound, one of my bags went missing. I was left with only 1 pair of clothes which was in my carryon bag. After so many followup calls, my bag was returned on the 4th day. I don't recommend Royal Jordanians to anyone.
V
2.0 Poor
LAX-ORD
Poor job on boarding...lot of delays on the landing
O
2.0 Poor
BCN-AMM
They are just a very bad airline, very disappointing
Z
2.0 Poor
AMM-MED
It's domestic fl

Royal Jordanian flight status

Thu 4/24

Royal Jordanian route map – Which destinations does Royal Jordanian fly to?

Find out which destinations you can fly to direct with Royal Jordanian by entering your departure airport. If you want to know whether Royal Jordanian flies a certain route, enter both the departure and destination airport before hitting search.
Thu 4/24

All Royal Jordanian flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
263Amman (AMM)Chicago (ORD)13h 0m
264Chicago (ORD)Amman (AMM)11h 40m
177Amman (AMM)Moscow (DME)5h 35m
178Moscow (DME)Amman (AMM)5h 50m
112London (LHR)Amman (AMM)5h 10m
111Amman (AMM)London (LHR)5h 50m
819Baghdad (BGW)Amman (AMM)1h 40m
818Amman (AMM)Baghdad (BGW)1h 35m
164Istanbul (IST)Amman (AMM)2h 30m
163Amman (AMM)Istanbul (IST)2h 45m
723Medina (MED)Amman (AMM)1h 50m
262New York (JFK)Amman (AMM)11h 10m
261Amman (AMM)New York (JFK)12h 10m
125Amman (AMM)Frankfurt am Main (FRA)4h 55m
126Frankfurt am Main (FRA)Amman (AMM)4h 35m
272Toronto (YYZ)Montreal (YUL)1h 35m
272Montreal (YUL)Amman (AMM)10h 35m
271Amman (AMM)Montreal (YUL)11h 20m
271Montreal (YUL)Toronto (YYZ)1h 35m
734Amman (AMM)Riyadh (RUH)2h 25m
612Amman (AMM)Dubai (DXB)3h 10m
651Doha (DOH)Amman (AMM)3h 5m
650Amman (AMM)Doha (DOH)2h 55m
705Jeddah (JED)Amman (AMM)2h 20m
113Amman (AMM)London (STN)5h 40m
268Detroit (DTW)Amman (AMM)11h 10m
114London (STN)Amman (AMM)5h 10m
408Beirut (BEY)Amman (AMM)1h 20m
613Dubai (DXB)Amman (AMM)3h 20m
737Riyadh (RUH)Amman (AMM)2h 30m
403Amman (AMM)Beirut (BEY)1h 20m
109Amman (AMM)Madrid (MAD)5h 45m
110Madrid (MAD)Amman (AMM)5h 10m
130Düsseldorf (DUS)Amman (AMM)4h 55m
303Aqaba (AQJ)Amman (AMM)1h 0m
507Amman (AMM)Cairo (CAI)1h 40m
641Kuwait City (KWI)Amman (AMM)2h 25m
640Amman (AMM)Kuwait City (KWI)2h 15m
283Washington, D.C. (IAD)Amman (AMM)11h 35m
282Amman (AMM)Washington, D.C. (IAD)13h 0m
102Rome (FCO)Amman (AMM)3h 40m
118Paris (CDG)Amman (AMM)4h 55m
436Damascus (DAM)Amman (AMM)0h 50m
435Amman (AMM)Damascus (DAM)0h 55m
706Amman (AMM)Jeddah (JED)2h 25m
512Cairo (CAI)Aqaba (AQJ)1h 5m
522Tripoli (MJI)Amman (AMM)3h 45m
508Cairo (CAI)Amman (AMM)1h 30m
132Athens (ATH)Amman (AMM)2h 25m
511Aqaba (AQJ)Cairo (CAI)1h 10m
521Amman (AMM)Tripoli (MJI)4h 0m
131Amman (AMM)Athens (ATH)2h 40m
302Amman (AMM)Aqaba (AQJ)0h 55m
More flight routes

Royal Jordanian contact information

  • RJIATA code
  • +962 6 5100000Call
  • rj.comVisit

Overview of Royal Jordanian

If you will be flying Royal Jordanian with children, there are several amenities that you can benefit from, including special kid-friendly meals and baby food for infants. Additionally, the staff offers fun activities to help keep the little ones entertained, such as stories, games, coloring, and puzzles.

When flying with this airline, you will have the choice between two travel classes: Economy and Crown. Economy comes with services like a hot meal, complimentary blankets, sleep masks, pillows, and access to the plane’s entertainment system. If you opt for Crown instead, you will have a comfortable seat that converts into a bed, as well as access to the airline lounge before your flight begins boarding.

Royal Jordanian is a member of two groups, known as the oneworld airline alliance and the Arab Air Carriers Organization. The airline also maintains codeshare agreements with many other companies, including American Airlines, British Airways, Oman Air, and Turkish Airlines.

This company’s fleet is composed of 25 planes, all of which are either Airbus, Boeing, or Embraer. The Boeing 787-8 is employed the most frequently, as it can carry up to 270 passengers and is best suited for medium-range or long-haul flights. For smaller trips, such as domestic voyages, the airline opts to use the Embraer 175 instead, a plane that is known for having a comfortable two-seat configuration that allows passengers to stretch their legs. For standard medium-range flights, you will often see the Airbus A320-200 being used, an option that can fit up to 16 Crown Class passengers as well as 120 Economy travelers.

Everything you need to know about Royal Jordanian flights

Royal Jordanian information

IATA codeRJ
Routes118
Top routeCairo to Amman
Airports served58
Top airportAmman Queen Alia Intl
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.