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Norwegian: Expert advice and recommendations

Expert travel writer Kirstie Pickering shares all you need to know before booking a flight with Norwegian.
Kirstie Pickering
9 October 2024

Norwegian is a low-cost airline and Scandinavia’s second largest airline. Launched in 1993, Norwegian is the largest airline in Norway and the fourth biggest low-cost airline in Europe. It previously had long-haul subsidiaries that connected Europe with the US, but these went into liquidation in January 2021.

Now, the airline focuses on the European market, offering extensive routes across the continent. Some of the most far flung locations in Scandinavia include Evenes in Norway, the gateway to the stunning Lofoten Islands, and Rovaniemi in Finland, home to Santa Claus himself.

Why should you consider Norwegian?

Norwegian has an extensive roster of flight routes across Europe. While the airline is famed for reaching the most remote corners of Scandinavia, it also flies to more popular destinations like Portugal, Spain and Italy. Norwegian also flies to cities in Turkey that are in the Middle East, like Istanbul and Bodrum.

Its range of destinations makes it a go-to low-cost carrier for winter and summer holidays alike. Norwegian flies to the year-round sun that Rhodes in Greece offers and the remote, unique landscape of Svalbard, the Norwegian archipelago between mainland Norway and the North Pole. If you haven’t heard of Svalbard, go and look it up after reading this guide – it looks magical and is high up on my travel bucket list.

Fares and baggage allowances

Norwegian offers three fare options – LowFare, LowFare+ and Flex. LowFare is perfect for the budget-conscious traveller who likes to pack light. This fare includes your seat ticket and underseat baggage – this must be no bigger than 30x20x38cm and weighing a maximum of 10kg. Remember, while many low-cost carriers in Europe offer a budget option with underseat luggage allowance, each airline’s size restrictions for this differ.

LowFare and LowFare+

LowFare+ includes a traveller’s seat, an underseat bag and an overhead cabin bag measuring 55x40x23cm – but the total weight of these two items mustn’t go over 10kg, which can be a little tricky even for the most elite packers amongst us. Luckily, this fare comes with 23kg of checked baggage allowance too.

For both LowFare and LowFare+, name changes for flight tickets and rebooking flights costs £60 plus the sum of any fare difference. It’s important to note that neither of these options are refundable, so be sure your plans are concrete before making your booking or you risk losing your entire flight cost.

Flex fares

The clue is in the name – Norwegian’s Flex fare offers the most flexibility of all its options. Flex allows travellers to have the same underseat and overhead cabin size allowance but with a 15kg weight limit, plus two 23kg checked bags. This is a great option for passengers whose plans may change, as well as those that like to pack for every weather imaginable.

With Flex, tickets are refundable and it’s free to change the name on a booking or the flight itself – you just need to cover the difference if your new flight has a higher fare. Flex is also the only tariff that includes fast track and priority boarding, so if you like to get on the plane before everyone else and settle in, this one’s for you.

Seats and legroom with Norwegian

As a low cost carrier, there aren’t first class or premium economy options when flying with Norwegian, but that doesn’t mean you’ll have a budget experience. The seats are comfortable with enough leg room for my 5ft 11in frame to sit without my knees touching the seat in front of me – I’ve often wondered if this is because Scandinavians are famously tall, as other low cost airlines have much less legroom.

For those looking for a little more comfort, extra legroom seats are available for an additional fee. There are usually around 15 seats of this kind available per flight – three at the front and 12 in the center of the aircraft – so be sure to book your flight as soon as possible if this is a non-negotiable for you.

If you’re keen to pick when you’re sat or, like me, want to avoid the dreaded middle seat, seat selection is available at the time of booking. For those travelling on the LowFare tariff, seat reservation is available for an extra fee per person, per flight. Standard seat reservation is included for LowFare+ passengers, and any seat reservation is covered as part of the Flex tariff – including extra legroom seats.

Wi-Fi connection

As Norwegian doesn’t cover long-haul routes, there aren’t in-seat screens to enjoy films or TV shows during your flight. However, Wi-Fi is available on almost every Norwegian route, which is rare for a European low-cost airline. I’ve found it’s a great option to squeeze in some extra holiday planning while I’m en route to my destination.

All passengers can access Surf, which offers 15 minutes of WiFi for free – this option has limited internet speed, so I would only recommend this for catching up on emails or sending quick messages to loved ones. It’s not quite good enough to scroll on social media or watch videos on YouTube, for example.

For those looking for a better connection, Stream Limited offers 30 or 60 minutes of WiFi at a premium speed, with the length of time offered depending on your route. Stream Unlimited does what it says on the in, giving you unlimited premium speed WiFi for your whole flight. Both of these are available for a small fee, dependent on your route.

To use Wi-Fi on board, connect to the network called “Norwegian Internet Access”. Open your browser and the portal should then load automatically – but if it doesn’t, search for norwegianwifi.com (737-800). Select the Wi-Fi package that works for you, and you’ll be browsing in no time. It’s bad news if your flight is on a Boeing 737 MAX 8, though – Wi-Fi isn’t yet available on this aircraft type.

Food and drink on board

Meals, snacks and drinks are available to buy on board Norwegian flights. For international flights longer than two hours 15 minutes, travellers can pre-order meals. A meal consists of hot food and a dessert, with beverages like soft drinks, beer and coffee available to buy on the flight. As someone who’s a bit of a skeptic when it comes to plane food, I’ve been impressed with Norwegian’s food options.

I can vouch for the pasta bolognese, which comes with a mini chocolate doughnut for dessert. While I would usually eat before a flight, this was a great option for me when I didn’t have time for my usual pre-flight routine. There is also a great range of snacks available to buy on board, including crisps, pastries and sweets. For those looking for a light meal, try the paninis and wraps.

Norwegian reward scheme

Norwegian Reward is the airline’s loyalty programme and unlike similar schemes by competitors, it’s free to join. Passengers who sign up earn CashPoints, which can be used against future purchases with Norwegian and earn you added benefits like free baggage and fast track. One CashPoint is equivalent to the value of 1 Norwegian Krone – when converted to Euros, 10 CashPoints is about €0.90.

While this may not sound a lot, they soon add up. You earn 1% CashPoints on all LowFare tickets, 2% for LowFare+ and 5% on Flex tickets. These CashPoints can be used against the cost of flights, seat reservations, in-flight meals and more. As it’s a free programme to join, it makes sense for every passenger to sign up and make the most of the benefits up for offer.

When it comes to claiming your CashPoints against a purchase, simply insert your reward number into the relevant box when making your booking – your reward number can be found on your Norwegian profile. CashPoints are valid for the year in which they earned, plus two extra years. For example, CashPoints gained from a booking made on October 1 2024 are valid until December 31 2026.

My flights with Norwegian

I’ve flown with Norwegian many times over the past decade and will continue to do so thanks to the easy experiences I’ve had. I was a frequent flier for its long haul routes before they went into liquidation, utilizing the wallet-friendly routes between the UK and both New York and Los Angeles. Now, they are my go-to when I head to Scandinavia and I’ll always check in on fares for Norwegian flights to southern Europe, too.

In the past year, I’ve flown with Norwegian from London Gatwick to both Stockholm in Sweden and the Danish capital of Copenhagen, with both trips offering comfortable, no-drama journeys with friendly cabin crew and affordable fares. Next up with Norwegian, I have my eye on a trip to Tromsø, a city in Norway situated above the Arctic Circle and famed for being one of the best places in the world to see the Northern Lights.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

January

High season

July

Cheapest flight

£45
Best time to beat the crowds (11% less expensive on average)
Most popular time to fly (43% more expensive on average)
Flight from London Heathrow Airport to Copenhagen

FAQs about flying with Norwegian

  • What is Norwegian's carry-on size allowance?

    On board Norwegian flights, cabin baggage should not exceed 21x15x9in. If your hand luggage is bigger, the Norwegian assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Norwegian fly to?

    Norwegian offers direct flights to 107 cities in 37 different countries. Stavanger, Oslo, and Trondheim are the most popular cities covered by Norwegian.

  • What is Norwegian’s primary hub?

    Norwegian concentrates most of its flight operations in Oslo.

  • How does KAYAK find such low prices on Norwegian flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Norwegian.

  • When are Norwegian plane tickets cheapest?

    Flight prices with Norwegian will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Norwegian is January, while the most expensive is July.

  • What’s the cheapest route that Norwegian flies?

    In the last 72 hours, the cheapest route flown by Norwegian found on KAYAK was from Stockholm to Helsinki, with a price of £23 for a round-trip.

  • What are the most popular airports for Norwegian flights to depart from?

  • Is Norwegian part of an airline alliance?

    No, Norwegian is not part of an airline alliance.

  • How many destinations does Norwegian fly to?

    In total, Norwegian flies to 107 destinations.

See more FAQs

Top tips for flying with Norwegian

  • If you’re looking for the cheapest Norwegian tickets, then try to fly from London Heathrow Airport, where flights have been cheapest lately. The cheapest route from here available recently is to Copenhagen, and costs £45.
  • The cheapest month for flights with Norwegian is January, while the most expensive is generally July.

Norwegian customer reviews

7.4
GoodBased on 295 verified guest reviews
7.8Crew
7.4Boarding
7.0Comfort
6.3Food
6.2Entertainment

Pros +
Cons -

Show reviews that mention
Traveller rating:
Sort by:
S
2.0 Poor
LGW-OSL
Very bad
Ø
6.0 Okay
NCE-OSL
Store forsinkelser
A
10.0 Wonderful
CDG-OSL
Overall flight was fantastic.i really enjoy the whole journey .
V
10.0 Wonderful
BOO-OSL
Basic. No food. No entertainment.
D
8.0 Very Good
ARN-OSL
Little more legroom would have been nice. But it's a very short flight, so it was fine really.
J
8.0 Very Good
EDI-CPH
Short flight, some waiting to board, but no issues and no frills.
J
6.0 Okay
TRD-OSL
No staff at the gate and the flights were not posted on the board so we missed our flight. Horrible experience. Be VERY careful flying Norwegian. Super limited ability to communicate with their slim staffing and restricted hours.
V
10.0 Wonderful
OSL-TOS
tout était parfait. Merci
V
10.0 Wonderful
CDG-OSL
tout était parfait. Merci
V
10.0 Wonderful
OSL-CDG
Personnel agréable, vol à l'heure, parfait

Norwegian flight status

Wed 12/4

Norwegian route map – Which destinations does Norwegian fly to?

Find out which destinations you can fly to direct with Norwegian by entering your departure airport. If you want to know whether Norwegian flies a certain route, enter both the departure and destination airport before hitting search.
Wed 12/4

All Norwegian flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
1314Bergen (BGO)London (LGW)2h 0m
1315London (LGW)Bergen (BGO)1h 55m
886Stockholm (ARN)Berlin (BER)1h 35m
887Berlin (BER)Stockholm (ARN)1h 35m
1345Manchester (MAN)Bergen (BGO)1h 40m
962Bergen (BGO)Copenhagen (CPH)1h 20m
963Copenhagen (CPH)Bergen (BGO)1h 20m
754Oslo (OSL)Trondheim (TRD)1h 0m
757Trondheim (TRD)Oslo (OSL)1h 0m
1641Edinburgh (EDI)Oslo (OSL)1h 45m
1640Oslo (OSL)Edinburgh (EDI)2h 0m
611Bergen (BGO)Oslo (OSL)0h 55m
608Oslo (OSL)Bergen (BGO)0h 55m
371Tromsø (TOS)Oslo (OSL)2h 0m
1753Málaga (AGP)Bergen (BGO)4h 0m
1752Bergen (BGO)Málaga (AGP)4h 0m
1788Bergen (BGO)Las Palmas de Gran Canaria (LPA)5h 30m
1789Las Palmas de Gran Canaria (LPA)Bergen (BGO)5h 30m
1771Las Palmas de Gran Canaria (LPA)Trondheim (TRD)6h 5m
1770Trondheim (TRD)Las Palmas de Gran Canaria (LPA)6h 5m
876Stockholm (ARN)Skellefteå (SFT)1h 10m
877Skellefteå (SFT)Stockholm (ARN)1h 10m
1344Bergen (BGO)Manchester (MAN)1h 40m
1349Manchester (MAN)Oslo (OSL)1h 55m
1348Oslo (OSL)Manchester (MAN)2h 5m
172Bergen (BGO)Trondheim (TRD)1h 0m
1055Gdansk (GDN)Oslo (OSL)1h 30m
1341London (LGW)Trondheim (TRD)2h 25m
5996Las Palmas de Gran Canaria (LPA)Oslo (TRF)5h 30m
1054Oslo (OSL)Gdansk (GDN)1h 25m
173Trondheim (TRD)Bergen (BGO)1h 0m
1340Trondheim (TRD)London (LGW)2h 35m
5997Oslo (TRF)Las Palmas de Gran Canaria (LPA)5h 40m
1791Alicante (ALC)Oslo (OSL)3h 50m
1790Oslo (OSL)Alicante (ALC)3h 45m
1632Oslo (OSL)Vienna (VIE)2h 20m
1633Vienna (VIE)Oslo (OSL)2h 15m
1831Alicante (ALC)Bergen (BGO)3h 45m
1830Bergen (BGO)Alicante (ALC)3h 40m
813Stockholm (ARN)Oslo (OSL)1h 0m
1191Helsinki (HEL)Oslo (OSL)1h 35m
814Oslo (OSL)Stockholm (ARN)1h 10m
1190Oslo (OSL)Helsinki (HEL)1h 30m
196Oslo (OSL)Haugesund (HAU)0h 55m
1030Bergen (BGO)Gdansk (GDN)1h 50m
1031Gdansk (GDN)Bergen (BGO)1h 55m
1020Oslo (OSL)Warsaw (WAW)1h 50m
1021Warsaw (WAW)Oslo (OSL)1h 55m
1560Oslo (OSL)Bucharest (OTP)3h 15m
1561Bucharest (OTP)Oslo (OSL)3h 15m
345Bodø (BOO)Oslo (OSL)1h 40m
340Oslo (OSL)Bodø (BOO)1h 30m
541Stavanger (SVG)Oslo (OSL)0h 55m
368Oslo (OSL)Narvik (EVE)1h 40m
1481Paris (CDG)Tromsø (TOS)3h 45m
971Copenhagen (CPH)Stavanger (SVG)1h 15m
1041Krakow (KRK)Oslo (OSL)2h 5m
1040Oslo (OSL)Krakow (KRK)2h 5m
532Oslo (OSL)Stavanger (SVG)0h 55m
970Stavanger (SVG)Copenhagen (CPH)1h 15m
1480Tromsø (TOS)Paris (CDG)3h 45m
1109Berlin (BER)Oslo (OSL)1h 40m
1249Brussels (BRU)Tromsø (TOS)3h 20m
1039Krakow (KRK)Trondheim (TRD)2h 25m
1108Oslo (OSL)Berlin (BER)1h 35m
384Oslo (OSL)Tromsø (TOS)1h 55m
1248Tromsø (TOS)Brussels (BRU)3h 25m
1038Trondheim (TRD)Krakow (KRK)2h 20m
1729Alicante (ALC)Trondheim (TRD)4h 20m
1845Bergamo (BGY)Tromsø (TOS)3h 55m
1844Tromsø (TOS)Bergamo (BGY)3h 55m
1728Trondheim (TRD)Alicante (ALC)4h 20m
403Ålesund (AES)Oslo (OSL)1h 0m
365Narvik (EVE)Oslo (OSL)2h 0m
402Oslo (OSL)Ålesund (AES)1h 0m
1877Milan (MXP)Oslo (OSL)2h 40m
1876Oslo (OSL)Milan (MXP)2h 40m
1829Arrecife (ACE)Oslo (OSL)5h 25m
1828Oslo (OSL)Arrecife (ACE)5h 30m
278Oslo (OSL)Kristiansand (KRS)0h 50m
181Haugesund (HAU)Oslo (OSL)0h 55m
277Kristiansand (KRS)Oslo (OSL)0h 50m
949Copenhagen (CPH)Oslo (OSL)1h 15m
303Lakselv (LKL)Oslo (OSL)2h 0m
948Oslo (OSL)Copenhagen (CPH)1h 15m
302Oslo (OSL)Lakselv (LKL)2h 0m
1553Budapest (BUD)Oslo (OSL)2h 30m
1157Munich (MUC)Oslo (OSL)2h 15m
1156Oslo (OSL)Munich (MUC)2h 15m
1086Oslo (OSL)Palanga (PLQ)1h 25m
1087Palanga (PLQ)Oslo (OSL)1h 25m
1801Málaga (AGP)Oslo (OSL)4h 10m
1969Hurghada (HRG)Oslo (OSL)5h 55m
1837Las Palmas de Gran Canaria (LPA)Stavanger (SVG)5h 25m
1800Oslo (OSL)Málaga (AGP)4h 15m
1968Oslo (OSL)Hurghada (HRG)5h 30m
1836Stavanger (SVG)Las Palmas de Gran Canaria (LPA)5h 20m
1502Oslo (OSL)Prague (PRG)2h 0m
1503Prague (PRG)Oslo (OSL)2h 0m
321Alta (ALF)Oslo (OSL)2h 5m
320Oslo (OSL)Alta (ALF)2h 0m
1161Berlin (BER)Bergen (BGO)1h 50m
1160Bergen (BGO)Berlin (BER)1h 40m
1028Bergen (BGO)Krakow (KRK)2h 20m
902Copenhagen (CPH)Trondheim (TRD)1h 30m
1029Krakow (KRK)Bergen (BGO)2h 20m
1037Krakow (KRK)Stavanger (SVG)2h 5m
1036Stavanger (SVG)Krakow (KRK)2h 5m
901Trondheim (TRD)Copenhagen (CPH)1h 30m
1783Faro (FAO)Oslo (OSL)4h 0m
1782Oslo (OSL)Faro (FAO)4h 10m
1311London (LGW)Oslo (OSL)2h 10m
421Molde (MOL)Oslo (OSL)0h 55m
1310Oslo (OSL)London (LGW)2h 35m
430Oslo (OSL)Molde (MOL)1h 0m
1741Barcelona (BCN)Oslo (OSL)3h 25m
1740Oslo (OSL)Barcelona (BCN)3h 30m
1323London (LGW)Tromsø (TOS)3h 30m
1719Madrid (MAD)Oslo (OSL)3h 45m
1405Nice (NCE)Oslo (OSL)2h 50m
1718Oslo (OSL)Madrid (MAD)3h 45m
1404Oslo (OSL)Nice (NCE)2h 55m
1322Tromsø (TOS)London (LGW)3h 55m
1891Larnaca (LCA)Oslo (OSL)4h 45m
1890Oslo (OSL)Larnaca (LCA)4h 30m
1259Amsterdam (AMS)Oslo (OSL)1h 45m
1337London (LGW)Stavanger (SVG)1h 40m
397Longyearbyen (LYR)Tromsø (TOS)1h 35m
1336Stavanger (SVG)London (LGW)1h 50m
396Tromsø (TOS)Longyearbyen (LYR)1h 40m
1758Stavanger (SVG)Granadilla (TFS)5h 20m
1759Granadilla (TFS)Stavanger (SVG)5h 20m
329Alta (ALF)Tromsø (TOS)0h 45m
1873Rome (FCO)Oslo (OSL)3h 10m
1872Oslo (OSL)Rome (FCO)3h 15m
1698Oslo (OSL)Marrakech (RAK)4h 50m
1699Marrakech (RAK)Oslo (OSL)5h 0m
999Billund (BLL)Oslo (OSL)1h 10m
1258Oslo (OSL)Amsterdam (AMS)1h 55m
998Oslo (OSL)Billund (BLL)1h 10m
1550Oslo (OSL)Budapest (BUD)2h 25m
1125Berlin (BER)Tromsø (TOS)3h 0m
1124Tromsø (TOS)Berlin (BER)3h 5m
1955Belgrade (BEG)Oslo (OSL)2h 55m
1329Manchester (MAN)Tromsø (TOS)3h 10m
1954Oslo (OSL)Belgrade (BEG)2h 45m
1328Tromsø (TOS)Manchester (MAN)3h 25m
311Kirkenes (KKN)Oslo (OSL)2h 20m
310Oslo (OSL)Kirkenes (KKN)2h 15m
328Tromsø (TOS)Alta (ALF)0h 40m
More flight routes

Norwegian contact information

Overview of Norwegian

Since first opening a primary base in Bergen, Norwegian has developed a wide-spanning network of hubs across the world. Aiding its ability to offer a variety of international services, the airline has hubs in Barcelona, Copenhagen, Helsinki, London, Los Angeles, Madrid, New York, Paris, Rom and Stockholm, among others. Flights are available to more than 35 countries in Europe, North America, South America, Asia, North Africa and the Middle East.

Due in large part to its substantial coverage of operating hubs, the airline is able to schedule direct services at a low-cost. Onboard amenities, such as food and drinks, are minimized to reduce the price of the standard fare. Norwegian has several subsidiaries that sit underneath it, including a long haul division and carriers in targeted markets, such as the United Kingdom, Argentina and Sweden.

Boeing has been chosen as the preferred manufacturer for the fleet, with the 737 Next Generation series most commonly flown. The distinctive aircraft are easily spotted with their red noses and faces of influential figures on the tail.

Unlike the majority of airlines, Norwegian provides Wi-Fi access for free. Low data activities, such as web browsing and messaging, is available as part of the complimentary service, while streaming and app use requires an upgrade. Shorter flights and those within Europe offer only Economy seating; however, Flex fares provide seat selection and checked baggage. International long haul flights to or from the United States or South America provide the option of sitting in a Premium cabin. Seats in Premium have at least 43 in of legroom and serve a 3-course dinner.

Norwegian information

IATA codeDY
Routes328
Top routeOslo Gardermoen Airport to Stavanger
Airports served107
Top airportOslo Gardermoen

Other popular airlines in the United Kingdom

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