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JetSMART customer reviews
6.3
Based on 167 verified guest reviews
4.8Food
6.5Boarding
7.0Crew
4.6Entertainment
6.1Comfort
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Satisfactoria
There was no entertainment but everyone just used their phones.
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
4 hours delayed and no proper communication
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
Cons:The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
Pros:They rescheduled the flight to 12 hours prior and I wasn’t notified and showed up at airport and didn’t have a flight got stuck kiwi said they wouldn’t help me were so mean had to buy new flight wasting thousands of dollars
Cons:Everything
Cons:Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
Pros:Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons:Let us know when there is delay and be responsible
JetSMART flight status
Sun 12/22
JetSMART route map – Which destinations does JetSMART fly to?
Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know whether JetSMART flies a certain route, enter both the departure and destination airport before hitting search.Sun 12/22
All JetSMART flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 3841 | Lima (LIM) | Buenos Aires (AEP) | 4h 15m | • | • | • | • | • | • | • |
| 5166 | Bogotá (BOG) | Cartagena (CTG) | 1h 38m | • | • | • | • | • | ||
| 5167 | Cartagena (CTG) | Bogotá (BOG) | 1h 31m | • | • | • | • | • | ||
| 5429 | Cartagena (CTG) | Medellín (MDE) | 1h 13m | • | • | • | • | |||
| 5428 | Medellín (MDE) | Cartagena (CTG) | 1h 10m | • | • | • | • | |||
| 7731 | Lima (LIM) | Santiago (SCL) | 3h 31m | • | • | • | • | • | • | • |
| 7730 | Santiago (SCL) | Lima (LIM) | 3h 54m | • | • | • | • | • | • | • |
| 5172 | Bogotá (BOG) | Santa Marta (SMR) | 1h 36m | • | • | • | • | • | ||
| 5446 | Medellín (MDE) | Santa Marta (SMR) | 1h 16m | • | • | • | ||||
| 5447 | Santa Marta (SMR) | Medellín (MDE) | 1h 15m | • | • | • | ||||
| 5113 | Medellín (MDE) | Bogotá (BOG) | 0h 56m | • | • | • | • | • | ||
| 5453 | San Andrés (ADZ) | Medellín (MDE) | 1h 48m | • | • | |||||
| 5452 | Medellín (MDE) | San Andrés (ADZ) | 1h 49m | • | • | |||||
| 7750 | Lima (LIM) | Medellín (MDE) | 3h 5m | • | • | • | • | • | • | |
| 5184 | Santa Marta (SMR) | Bogotá (BOG) | 1h 28m | • | • | |||||
| 5129 | Bogotá (BOG) | Medellín (MDE) | 1h 5m | • | ||||||
| 5586 | Cali (CLO) | Santa Marta (SMR) | 1h 36m | • | • | • | • | |||
| 5587 | Santa Marta (SMR) | Cali (CLO) | 1h 36m | • | • | • | • | |||
| 5521 | Cúcuta (CUC) | Medellín (MDE) | 1h 5m | • | • | • | • | • | ||
| 5520 | Medellín (MDE) | Cúcuta (CUC) | 1h 8m | • | • | • | • | • | ||
| 7755 | Medellín (MDE) | Lima (LIM) | 3h 1m | • | • | • | ||||
| 5320 | Bogotá (BOG) | Pereira (PEI) | 1h 2m | • | • | • | ||||
| 5321 | Pereira (PEI) | Bogotá (BOG) | 0h 55m | • | • | • | ||||
| 5473 | Cali (CLO) | Medellín (MDE) | 0h 54m | • | • | • | • | |||
| 5530 | Cartagena (CTG) | Cali (CLO) | 1h 35m | • | • | • | ||||
| 5556 | Cartagena (CTG) | Cúcuta (CUC) | 1h 12m | • | • | |||||
| 5541 | Cartagena (CTG) | Pereira (PEI) | 1h 24m | • | • | |||||
| 5557 | Cúcuta (CUC) | Cartagena (CTG) | 1h 9m | • | • | |||||
| 5540 | Pereira (PEI) | Cartagena (CTG) | 1h 20m | • | • | |||||
| 7008 | Arequipa (AQP) | Lima (LIM) | 1h 39m | • | • | • | • | • | • | • |
| 5531 | Cali (CLO) | Cartagena (CTG) | 1h 30m | • | • | • | ||||
| 7319 | Cajamarca (CJA) | Lima (LIM) | 1h 15m | • | • | • | • | • | • | |
| 5461 | Barranquilla (BAQ) | Medellín (MDE) | 1h 17m | • | • | • | • | |||
| 5460 | Medellín (MDE) | Barranquilla (BAQ) | 1h 15m | • | • | • | • | |||
| 5472 | Medellín (MDE) | Cali (CLO) | 1h 5m | • | • | • | • | |||
| 7318 | Lima (LIM) | Cajamarca (CJA) | 1h 16m | • | • | • | • | • | • | • |
| 7088 | Cusco (CUZ) | Lima (LIM) | 1h 28m | • | • | |||||
| 7089 | Lima (LIM) | Cusco (CUZ) | 1h 24m | • | • | |||||
| 5480 | Medellín (MDE) | Montería (MTR) | 1h 5m | • | • | • | ||||
| 5481 | Montería (MTR) | Medellín (MDE) | 1h 1m | • | • | • | ||||
| 5581 | Pereira (PEI) | Santa Marta (SMR) | 1h 23m | • | • | • | ||||
| 5580 | Santa Marta (SMR) | Pereira (PEI) | 1h 26m | • | • | • | ||||
| 7166 | Lima (LIM) | Chiclayo (CIX) | 1h 27m | • | ||||||
| 7781 | Cartagena (CTG) | Lima (LIM) | 3h 41m | • | • | • | • | • | • | • |
| 7780 | Lima (LIM) | Cartagena (CTG) | 3h 36m | • | • | • | • | • | • | • |
| 7222 | Lima (LIM) | Piura (PIU) | 1h 45m | • | • | • | • | • | • | • |
| 7009 | Lima (LIM) | Arequipa (AQP) | 1h 31m | • | • | • | • | • | • | • |
| 7223 | Piura (PIU) | Lima (LIM) | 1h 31m | • | • | • | • | • | • | |
| 7255 | Tarapoto (TPP) | Lima (LIM) | 1h 20m | • | • | • | • | • | • | • |
| 871 | Florianopolis (FLN) | Santiago (SCL) | 3h 42m | • | • | • | • | • | ||
| 3840 | Buenos Aires (AEP) | Lima (LIM) | 4h 47m | • | • | • | • | • | • | • |
| 3790 | Buenos Aires (AEP) | Asuncion (ASU) | 1h 50m | • | • | • | • | |||
| 3791 | Asuncion (ASU) | Buenos Aires (AEP) | 1h 50m | • | • | • | • | |||
| 3812 | Buenos Aires (EZE) | Rio de Janeiro (GIG) | 3h 4m | • | • | • | • | • | • | • |
| 3813 | Rio de Janeiro (GIG) | Buenos Aires (EZE) | 3h 21m | • | • | • | • | • | • | • |
| 7254 | Lima (LIM) | Tarapoto (TPP) | 1h 22m | • | • | • | • | • | • | • |
| 850 | Santiago (SCL) | Trujillo (TRU) | 4h 26m | • | • | • | • | |||
| 851 | Trujillo (TRU) | Santiago (SCL) | 4h 4m | • | • | • | • | |||
| 870 | Santiago (SCL) | Florianopolis (FLN) | 3h 11m | • | • | • | • | |||
| 3820 | Buenos Aires (AEP) | Florianopolis (FLN) | 2h 5m | • | • | • | • | • | • | |
| 7284 | Lima (LIM) | Trujillo (TRU) | 1h 15m | • | • | • | • | |||
| 7285 | Trujillo (TRU) | Lima (LIM) | 1h 7m | • | • | • | • | |||
| 3201 | Buenos Aires (EZE) | Ushuaia (USH) | 3h 38m | • | • | • | ||||
| 3202 | Ushuaia (USH) | Buenos Aires (AEP) | 3h 30m | • | • | • | ||||
| 7165 | Chiclayo (CIX) | Lima (LIM) | 1h 22m | • | • | • | ||||
| 3212 | El Calafate (FTE) | Buenos Aires (AEP) | 3h 0m | • | • | • | • | |||
| 3821 | Florianopolis (FLN) | Buenos Aires (AEP) | 2h 10m | • | • | • | • | • | ||
| 7722 | Lima (LIM) | Quito (UIO) | 2h 19m | • | • | • | ||||
| 7723 | Quito (UIO) | Lima (LIM) | 2h 14m | • | • | • | ||||
| 801 | Cali (CLO) | Santiago (SCL) | 5h 42m | • | • | • | • | • | • | • |
| 800 | Santiago (SCL) | Cali (CLO) | 6h 2m | • | • | • | • | • | • | • |
| 3882 | Buenos Aires (AEP) | Santiago (SCL) | 2h 25m | • | • | • | • | • | ||
| 551 | Antofagasta (ANF) | Concepción (CCP) | 2h 23m | • | • | • | ||||
| 141 | Antofagasta (ANF) | La Serena (LSC) | 1h 23m | • | • | • | ||||
| 791 | Bogotá (BOG) | Santiago (SCL) | 5h 57m | • | • | • | • | • | ||
| 550 | Concepción (CCP) | Antofagasta (ANF) | 2h 25m | • | • | • | ||||
| 761 | Rio de Janeiro (GIG) | Montevideo (MVD) | 3h 0m | • | • | • | • | • | ||
| 140 | La Serena (LSC) | Antofagasta (ANF) | 1h 18m | • | • | • | ||||
| 760 | Montevideo (MVD) | Rio de Janeiro (GIG) | 2h 45m | • | • | • | • | • | ||
| 761 | Montevideo (MVD) | Santiago (SCL) | 2h 41m | • | • | • | • | • | ||
| 3883 | Santiago (SCL) | Buenos Aires (AEP) | 2h 6m | • | • | • | • | • | ||
| 790 | Santiago (SCL) | Bogotá (BOG) | 6h 18m | • | • | • | • | • | ||
| 760 | Santiago (SCL) | Montevideo (MVD) | 2h 20m | • | • | • | • | • | ||
| 3815 | Rio de Janeiro (GIG) | Buenos Aires (AEP) | 3h 25m | • | • | • | • | • | • | |
| 3211 | Buenos Aires (EZE) | El Calafate (FTE) | 3h 16m | • | • | |||||
| 757 | Rio de Janeiro (GIG) | Santiago (SCL) | 4h 40m | • | • | |||||
| 997 | Mendoza (MDZ) | Santiago (SCL) | 0h 56m | • | ||||||
| 756 | Santiago (SCL) | Rio de Janeiro (GIG) | 4h 5m | • | • | |||||
| 996 | Santiago (SCL) | Mendoza (MDZ) | 1h 4m | • | ||||||
| 541 | Calama (CJC) | Concepción (CCP) | 2h 35m | • | • | |||||
| 3171 | Buenos Aires (AEP) | Neuquén (NQN) | 1h 58m | • | • | |||||
| 7332 | Arequipa (AQP) | Cusco (CUZ) | 1h 0m | • | • | |||||
| 536 | Concepción (CCP) | Iquique (IQQ) | 2h 48m | • | • | |||||
| 7333 | Cusco (CUZ) | Arequipa (AQP) | 1h 6m | • | • | |||||
| 537 | Iquique (IQQ) | Concepción (CCP) | 2h 46m | • | • | |||||
| 3814 | Buenos Aires (AEP) | Rio de Janeiro (GIG) | 3h 5m | • | • | • | • | |||
| 3046 | San Carlos de Bariloche (BRC) | Buenos Aires (AEP) | 2h 7m | • | • | |||||
| 136 | La Serena (LSC) | Calama (CJC) | 1h 30m | • | • | |||||
| 51 | Antofagasta (ANF) | Santiago (SCL) | 1h 52m | • | • | |||||
| 667 | Arica (ARI) | La Serena (LSC) | 2h 7m | • | • | |||||
| 668 | Concepción (CCP) | La Serena (LSC) | 1h 34m | • | • | |||||
| 668 | La Serena (LSC) | Arica (ARI) | 2h 2m | • | • | |||||
| 667 | La Serena (LSC) | Concepción (CCP) | 1h 30m | • | • | |||||
| 50 | Santiago (SCL) | Antofagasta (ANF) | 2h 4m | • | • | |||||
| 3150 | Buenos Aires (AEP) | Puerto Iguazú (IGR) | 1h 48m | • | ||||||
| 3049 | Buenos Aires (EZE) | San Carlos de Bariloche (BRC) | 2h 17m | • | ||||||
| 3151 | Puerto Iguazú (IGR) | Buenos Aires (AEP) | 1h 56m | • | ||||||
| 11 | Iquique (IQQ) | Santiago (SCL) | 2h 15m | • | ||||||
| 3172 | Neuquén (NQN) | Buenos Aires (AEP) | 1h 39m | • | ||||||
| 10 | Santiago (SCL) | Iquique (IQQ) | 2h 23m | • | ||||||
| 3181 | Buenos Aires (AEP) | San Martín de los Andes (CPC) | 2h 15m | • | • | |||||
| 3055 | Buenos Aires (AEP) | San Carlos de Bariloche (BRC) | 2h 17m | • | ||||||
| 3104 | Buenos Aires (AEP) | Cordoba (COR) | 1h 27m | • | ||||||
| 3078 | Buenos Aires (AEP) | Mendoza (MDZ) | 1h 55m | • | ||||||
| 810 | Antofagasta (ANF) | Cali (CLO) | 4h 39m | • | • | • | • | |||
| 706 | Balmaceda (BBA) | Puerto Montt (PMC) | 1h 9m | • | ||||||
| 632 | Balmaceda (BBA) | Temuco (ZCO) | 1h 28m | • | ||||||
| 540 | Concepción (CCP) | Calama (CJC) | 2h 30m | • | ||||||
| 707 | Concepción (CCP) | Puerto Montt (PMC) | 1h 8m | • | ||||||
| 37 | Calama (CJC) | Santiago (SCL) | 2h 4m | • | ||||||
| 811 | Cali (CLO) | Antofagasta (ANF) | 4h 27m | • | • | • | • | |||
| 3105 | Cordoba (COR) | Buenos Aires (AEP) | 1h 16m | • | ||||||
| 3146 | Buenos Aires (EZE) | Puerto Iguazú (IGR) | 1h 48m | • | ||||||
| 771 | Sao Paulo (GRU) | Santiago (SCL) | 4h 10m | • | • | • | • | |||
| 3071 | Mendoza (MDZ) | Buenos Aires (AEP) | 1h 36m | • | ||||||
| 707 | Puerto Montt (PMC) | Balmaceda (BBA) | 1h 7m | • | ||||||
| 706 | Puerto Montt (PMC) | Concepción (CCP) | 1h 11m | • | ||||||
| 196 | Puerto Montt (PMC) | Santiago (SCL) | 1h 44m | • | ||||||
| 770 | Santiago (SCL) | Sao Paulo (GRU) | 3h 50m | • | • | • | • | |||
| 86 | Santiago (SCL) | La Serena (LSC) | 1h 10m | • | ||||||
| 199 | Santiago (SCL) | Puerto Montt (PMC) | 1h 43m | • | ||||||
| 631 | Santiago (SCL) | Temuco (ZCO) | 1h 24m | • | ||||||
| 631 | Temuco (ZCO) | Balmaceda (BBA) | 1h 34m | • | ||||||
| 632 | Temuco (ZCO) | Santiago (SCL) | 1h 23m | • | ||||||
| 137 | Calama (CJC) | La Serena (LSC) | 1h 39m | • | ||||||
| 3172 | Neuquén (NQN) | Buenos Aires (EZE) | 1h 39m | • | ||||||
| 3182 | San Martín de los Andes (CPC) | Buenos Aires (AEP) | 2h 5m | • | ||||||
| 3820 | Buenos Aires (EZE) | Florianopolis (FLN) | 2h 6m | • | ||||||
| 3821 | Florianopolis (FLN) | Buenos Aires (EZE) | 2h 11m | • |
Top JetSMART flight routes
- Calama to Santiago
- Santiago to Calama
- Santiago to Antofagasta
- Santiago to La Serena
- Santiago to Iquique
- Iquique to Santiago
- Santiago to Concepción
- Santiago to Puerto Montt
- Buenos Aires Jorge Newbery Airport to Santiago
- Puerto Montt to Santiago
- Santiago to Buenos Aires Jorge Newbery Airport
- Mendoza to Santiago
- Santiago to Mendoza
- Santiago to Rio de Janeiro–Galeão Intl Airport
- Temuco to Santiago
- Santiago to Temuco
- Cali to Santiago
- Santiago to Cali
- Santiago to Montevideo
- Montevideo to Santiago
- Montevideo to Rio de Janeiro–Galeão Intl Airport
- Santiago to Sao Paulo Guarulhos Intl Airport
- Sao Paulo Guarulhos Intl Airport to Santiago
- Bogotá to Santiago
- Medellín Jose Maria Cordova Intl Airport to Santiago
- Santiago to Bogotá
- Santiago to Medellín Jose Maria Cordova Intl Airport
- Lima to Santiago
- Santiago to Lima
Top airports served by JetSMART
- Santiago Arturo Merino Benitez Airport (SCL)
- La Serena La Florida Airport (LSC)
- Antofagasta Cerro Moreno Airport (ANF)
- Calama El Loa Airport (CJC)
- Concepción Carriel Sur Airport (CCP)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Iquique Cavancha Airport (IQQ)
- Buenos Aires Jorge Newbery Airport (AEP)
- Montevideo Carrasco Airport (MVD)
- Cali Alfonso B. Aragon Intl Airport (CLO)
- Puerto Montt El Tepual Airport (PMC)
- Arica Chacalluta Airport (ARI)
- Mendoza El Plumerillo Airport (MDZ)
- Temuco Airport (ZCO)
- Trujillo Airport (TRU)
JetSMART contact information
- JAIATA code
- +56 2 27 31 8787Call
- jetsmart.comVisit
Overview of JetSMART
Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.
While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.
If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.
This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.
JetSMART information
| IATA code | JA |
|---|---|
| Routes | 64 |
| Top route | Calama to Santiago |
| Airports served | 22 |
| Top airport | Santiago Arturo Merino Benitez |
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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.