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Japan Airlines: Expert advice and recommendations

Expert travel writer Robert Schrader shares all you need to know before booking a flight with Japan Airlines.
Robert Schrader
3 September 2024

Japan Airlines (JL) is Japan’s flag carrier and one of the country’s two global airlines. Colloquially known as JAL both at home and around the world, it connects Japan to Europe, North America, Australia and the Middle East from its bases at Tokyo’s Narita and Haneda airports, the latter of which is also its massive domestic hub.

Cabin classes, seats & legroom

Japan Airlines is a full-service carrier, with intercontinental aircraft that feature First Class, Business Class and Premium Economy, in addition to an award-winning economy class product. Within Japan, you can expect various premium seating options, depending on the aircraft serving your route.

Business Class

Every aircraft in JAL’s intercontinental fleet includes a business class cabin. The most common product is the Sky Suite, which is one of the most private business class seats in the sky, in spite of being in a 2-2-2 configuration. This product is available on all Boeing 777-300ER aircraft, as well as the majority of the airline’s Boeing 787-8 and 787-9 fleets.

While all these seats feature direct aisle access, I personally always choose a window seat. These boast enhanced privacy and a longer footwell, allowing me to stretch out even more when the seat extends into a lie-flat bed.

JAL’s new Airbus A350-1000 introduces a new, cutting-edge business class product, featuring individual suites with doors in a 1-2-1 configuration. Other highlights include 24-inch personal monitors with 4K resolution, state-of-the-art in-seat audio systems that don’t require the use of headphones. While the A350 will eventually replace all 777-300ER aircraft, availability of this plane will be sporadic through the end of the 2020s.

A third business class product is known as the Sky Suite III, which is a variation of the popular ‘reverse herringbone’ seats many other airlines feature. These seats are available on select 787-9 aircraft.

The few 767 aircraft that JAL still flies on long haul routes, meanwhile, feature a ‘staggered’ product in a 1–2-1 configuration. Another rare business class product is the angled-flat ‘shell’ seat that remains on 787-8 aircraft serving some regional Asian routes.

No matter which seat you have, you’ll enjoy JAL’s award-winning Business Class service, which spotlights fine Japanese sake, whisky and shochu, as well as an impressive collection of wine and a full bar. Food-wise, you’ll have a choice between a Western menu featuring steaks and seafood, as well as a Japanese menu. I almost always choose the Japanese menu, whose multi-course meals almost feel (and taste!) as if they’re being served in a fine kaiseki restaurant on the ground in Tokyo or Osaka.

First Class

JAL’s exclusive First Class, which has won best in the world from Skytrax several times, is available on 777-300ER and A350 aircraft, and features enclosed seats with flat beds, massive video screens and service that’s even more personalised than what you experience in business. Configured 1-2-1 on the 777 and 1-1-1 on the A350, this exclusive product often enters ‘once-in-a-lifetime’ territory.

If you’re able to snag a seat in JAL First Class, I highly recommend booking your food online in advance, which allows you to enjoy exquisite steaks and freshly caught lobster. Regardless, you’ll enjoy multi-course dining with fine accents such as caviar and best-in-class Champagne.

Domestic First Class and Class J

Japan is a unique air service market in that large aircraft such as the Boeing 787 and Airbus A350 serve domestic routes. However, these are special aircraft in dense configurations, sometimes with double the passengers of their intercontinental counterparts.

While booking a domestic Business Class (known as Class J) or First Class (only available on the A350) ticket will get you a larger seat and a slightly higher level of service, you shouldn’t expect anything comparable to what you’d experience flying overseas.

Given that most Japanese domestic sectors are under two hours, I usually don’t consider it worth upgrading to Class J or First Class unless I get a cheap buy-up offer upon check-in.

Premium Economy

JAL offers Premium Economy on all intercontinental versions of its A350 and 777-300ER aircraft, as well as on select 787-8 and 787-9 airframes. Configured as 2-4-2 on the 777 and A350 and 2-3-2 on 787 aircraft, this cabin features larger and more private seats with more recline and pitch than standard economy, and enhanced food and beverage offering that sit somewhere between Business Class and Economy.

‘Sky Wider’ Economy

JAL features one of the largest economy class seats in the sky (branded as ‘Sky Wider’) and also offers fantastic service to passengers in this class. Because of this, I rarely opt for Premium Economy over standard economy when flying JAL.

I find the Sky Wider seat especially impressive on the 787 aircraft. JAL is the only remaining operator to retain Boeing’s original 2-4-2 configuration, while all others have switched to 3-3-3. It’s not as noticeable on the 777 and A350, but still makes a difference on a 12+ hour flight.

Extra legroom economy

Unlike most carriers in Europe and the US (and an increasing number of Asian carriers), JAL has not yet monetised bulkhead and exit row seats as ‘extra legroom’ or ‘economy plus’. On the other hand, the airline limits the advance assignment of these seats to its own frequent flyers, though I’m sometimes able to snag one at airport check-in or even at the gate.

Pre-flight experience

Here’s what you need to know about the airport experience when flying with Japan Airlines.

Baggage policy and fees

Compared to airlines in Europe and the US, JAL offers a generous baggage allowance in all classes of service. Every passenger is entitled to at least two checked bags of up to 23 kg or 50 lbs, plus one cabin bag and one small personal item. Passengers in international First and Business classes get a third checked bag for free.

While you can check bags weighing more than 23 kg but less than 45 kg, you will be required to pay extra to do so, regardless of your class of services.

Check-in

JAL offers full-service airport check-in for all classes of service, with elite flyers in JAL’s Mileage Bank programme and those belonging to other programmes of oneworld alliance carriers able to use Business Class or First Class check-in. Not surprisingly, check-in counters and staff are the most plentiful at JAL’s Tokyo hubs at Narita and Haneda International Airports.

Although I often avail of this more exclusive airport check-in when flying First or Business Class, even if I’m not checking a bag, I usually do everything online if I’m flying in economy.

Lounges

JAL operates a variety of lounges both in Japan and at select airports overseas. Most of these are branded as the JAL Sakura Lounge, which is effectively a Business Class lounge, though JAL First Class Lounge locations are available at Tokyo’s Haneda and Narita airports.

All passengers ticketed in First and Business Class automatically enjoy access to either the First Class or JAL Sakura Lounge. Passengers who are flying in economy but who have elite status with JAL or one of its oneworld partners can also access these lounges. JAL Diamond flyers (oneworld Emerald) can access the First Class Lounge where available, while JAL Sapphire (oneworld Sapphire) can access the Sakura lounge.

Although JAL does sell Sakura Lounge access when space is available, I don’t usually purchase it if I’m flying economy. The buffet-style food and self-service alcohol are fine, but are not materially different from the non-branded airport lounges I can access for free using my Priority Pass membership.

Onboard experience

Here’s what you can expect onboard a Japan Airlines flight.

Wi-Fi & entertainment

All of JAL’s international aircraft feature Wi-Fi, which in my experience has greatly improved in speed and reliability over the past decade. Whenever I fly long haul on JAL, I always buy a full flight package, which represents the best value. Notably, JAL offers free WiFi on all domestic aircraft equipped with the technology and has for many years.

JAL’s seatback entertainment, on the other hand, leaves a lot to be desired. Although the screen quality is very good (and, in Business and First Classes, much larger than the industry standard), there are few international films and TV series available. If I don’t think I’ll have work to do on a flight, I’ll usually download a couple of films and at least one full season of television before I take off.

Amenities

JAL offers amenity kits to passengers travelling in First and Business Class on intercontinental flights. These kits feature basic toiletries which, while sometimes produced by leading brands, are not as opulent or flashy as those you receive on Middle Eastern or certain other Asian carriers, like EVA Air.

Loyalty programmes, miles & credit cards

JAL’s frequent flyer programme is known as Mileage Bank. It’s attractive for travellers who live in Japan or who primarily or exclusively fly JAL, but a clunky online dashboard and limited customer service in English limit its utility for overseas foreign travellers.

Instead, my main strategy for booking travel on JAL using miles is to do so through the frequent flyer programme of one of its oneworld partner airlines. British Airways is a great choice for UK travellers, though American Airlines AAdvantage offers the most attractive redemption rates on JAL, particularly for First Class and Business Class.

Another award travel sweet spot is using American Airlines AAdvantage or British Airways Executive Club to book JAL domestic flights. This often costs just a few thousand miles and a few pounds in taxes and fees, and can save you a lot of money compared to paying for domestic flights outright.

Credit cards

Technically speaking, international travellers can apply for a JAL credit card, but this is not usually worthwhile in practice. The card offers meagre introductory bonuses compared to other credit cards and limited opportunities for ongoing earnings.

For me, a much smarter credit card strategy is to collect miles via one of JAL’s oneworld partners, typically via American Airlines AAdvantage or British Airways Executive Club, and book travel on JAL using those programmes.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

March

High season

June

Cheapest flight

£673
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (16% more expensive on average)
Flight from Manila to Los Angeles

FAQs about flying with Japan Airlines

  • What is Japan Airlines' carry-on size allowance?

    On board Japan Airlines flights, cabin baggage should not exceed 21x15x9in. If your hand luggage is bigger, the Japan Airlines assistance team will most likely ask you to pay extra for checked luggage.

  • Where does Japan Airlines fly to?

    Japan Airlines offers direct flights to 77 cities in 21 different countries. Tokyo, Okinawa, and Sapporo are the most popular cities covered by Japan Airlines.

  • What is Japan Airlines’ primary hub?

    Japan Airlines concentrates most of its flight operations in Tokyo.

  • How does KAYAK find such low prices on Japan Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Japan Airlines.

  • When are Japan Airlines plane tickets cheapest?

    Flight prices with Japan Airlines will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Japan Airlines is March, while the most expensive is June.

  • What’s the cheapest route that Japan Airlines flies?

    In the last 72 hours, the cheapest route flown by Japan Airlines found on KAYAK was from Fukuoka to Miyazaki, with a price of £67 for a round-trip.

  • What are the most popular airports for Japan Airlines flights to depart from?

  • Is Japan Airlines part of an airline alliance?

    Yes, Japan Airlines is part of the oneworld airline alliance.

  • How many destinations does Japan Airlines fly to?

    In total, Japan Airlines flies to 81 destinations.

See more FAQs

Top tips for flying with Japan Airlines

  • If you’re looking for the cheapest Japan Airlines tickets, then try to fly from Manila, where flights have been cheapest lately. The cheapest route from here available recently is to Los Angeles, and costs £673.
  • The cheapest month for flights with Japan Airlines is March, while the most expensive is generally June.

Japan Airlines customer reviews

8.3
Very GoodBased on 1,457 verified guest reviews
8.4Boarding
7.8Entertainment
7.7Food
8.2Comfort
8.7Crew

Pros +
Cons -

Show reviews that mention
Traveller rating:
Sort by:
V
10.0 Wonderful
HKG-HND
Great
V
10.0 Wonderful
YVR-NRT
Was very good, thanks
K
6.0 Okay
LAX-LAS
Just a little puddle jumper from Los Angeles to Vegas. Not much can be said, I had to go ask for some water.
S
8.0 Very Good
KIX-LAX
Great service but food taste and options have gone down a few notches.
S
8.0 Very Good
BKK-NRT
Crew and food
S
8.0 Very Good
NRT-SEA
Crew and food
V
10.0 Wonderful
JFK-HND
It was great.
V
10.0 Wonderful
SFO-NRT
Enjoyed flying Japan Airlines! Staff were all nice & flight was comfortable.
V
10.0 Wonderful
HND-JFK
The airline was very clean, and the crew very kind and thoughtful.
C
8.0 Very Good
YVR-NRT
JAL has an excellent flight staff, even in economy we had a great flight

Japan Airlines flight status

Sun 11/24

Japan Airlines route map – Which destinations does Japan Airlines fly to?

Find out which destinations you can fly to direct with Japan Airlines by entering your departure airport. If you want to know whether Japan Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Sun 11/24

All Japan Airlines flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
2810Aomori (AOJ)Sapporo (CTS)0h 50m
3684Amami (ASJ)Fukuoka (FUK)1h 20m
3730Amami (ASJ)Kagoshima (KOJ)1h 5m
2719Sapporo (CTS)Ozora (MMB)0h 45m
3681Fukuoka (FUK)Amami (ASJ)1h 10m
3641Fukuoka (FUK)Miyazaki (KMI)0h 50m
3567Fukuoka (FUK)Tokushima (TKS)1h 5m
178Yamagata (GAJ)Tokyo (HND)1h 5m
2742Hakodate (HKD)Sapporo (OKD)0h 40m
179Tokyo (HND)Yamagata (GAJ)1h 0m
2325Osaka (ITM)Toyooka (TJH)0h 35m
3433Izumo (IZO)Okinoshima (OKI)0h 30m
2877Niigata (KIJ)Sapporo (CTS)1h 10m
3731Kagoshima (KOJ)Amami (ASJ)1h 15m
3654Kagoshima (KOJ)Fukuoka (FUK)0h 50m
2400Kagoshima (KOJ)Osaka (ITM)1h 20m
2741Sapporo (OKD)Hakodate (HKD)0h 40m
2733Sapporo (OKD)Nakashibetsu (SHB)0h 50m
3710Wadomari (OKE)Tokunoshima (TKN)0h 25m
3434Okinoshima (OKI)Izumo (IZO)0h 30m
2909Sendai (SDJ)Sapporo (CTS)1h 15m
2732Nakashibetsu (SHB)Sapporo (OKD)0h 55m
3796Tokunoshima (TKN)Kagoshima (KOJ)1h 15m
2060Fukuoka (FUK)Osaka (ITM)1h 15m
2389Osaka (ITM)Kumamoto (KMJ)1h 15m
2392Kumamoto (KMJ)Osaka (ITM)1h 15m
200Nagoya (NGO)Tokyo (HND)1h 0m
3555Fukuoka (FUK)Izumo (IZO)1h 5m
155Tokyo (HND)Misawa (MSJ)1h 25m
2451Osaka (ITM)Yakushima (KUM)1h 50m
2326Toyooka (TJH)Osaka (ITM)0h 35m
148Aomori (AOJ)Tokyo (HND)1h 25m
3837Amami (ASJ)Kikai (KKX)0h 20m
3861Amami (ASJ)Yoron (RNJ)0h 45m
3841Amami (ASJ)Tokunoshima (TKN)0h 35m
2176Akita (AXT)Osaka (ITM)1h 30m
34Bangkok (BKK)Tokyo (HND)5h 35m
728Bangkok (BKK)Osaka (KIX)5h 15m
708Bangkok (BKK)Tokyo (NRT)5h 55m
46Paris (CDG)Tokyo (HND)13h 30m
2809Sapporo (CTS)Aomori (AOJ)0h 55m
2839Sapporo (CTS)Hanamaki (HNA)1h 0m
590Sapporo (CTS)Tokyo (HND)1h 45m
2000Sapporo (CTS)Osaka (ITM)2h 5m
2876Sapporo (CTS)Niigata (KIJ)1h 15m
2910Sapporo (CTS)Sendai (SDJ)1h 10m
408Frankfurt am Main (FRA)Tokyo (NRT)13h 0m
3515Fukuoka (FUK)Sapporo (CTS)2h 15m
3587Fukuoka (FUK)Kochi (KCZ)0h 50m
3653Fukuoka (FUK)Kagoshima (KOJ)0h 55m
3673Fukuoka (FUK)Yakushima (KUM)1h 10m
3607Fukuoka (FUK)Matsuyama (MYJ)0h 50m
2238Yamagata (GAJ)Osaka (ITM)1h 25m
942Tamuning (GUM)Tokyo (NRT)3h 50m
252Hiroshima (HIJ)Tokyo (HND)1h 20m
584Hakodate (HKD)Tokyo (HND)1h 30m
26Hong Kong (HKG)Tokyo (HND)3h 50m
2838Hanamaki (HNA)Sapporo (CTS)1h 0m
31Tokyo (HND)Bangkok (BKK)6h 55m
45Tokyo (HND)Paris (CDG)14h 30m
599Tokyo (HND)Sapporo (CTS)1h 35m
263Tokyo (HND)Hiroshima (HIJ)1h 30m
29Tokyo (HND)Hong Kong (HKG)5h 0m
115Tokyo (HND)Osaka (ITM)1h 25m
287Tokyo (HND)Izumo (IZO)1h 30m
689Tokyo (HND)Miyazaki (KMI)1h 50m
41Tokyo (HND)London (LHR)14h 25m
201Tokyo (HND)Nagoya (NGO)1h 5m
577Tokyo (HND)Obihiro (OBO)1h 40m
25Tokyo (HND)Beijing (PEK)4h 10m
37Tokyo (HND)Singapore (SIN)7h 30m
51Tokyo (HND)Sydney (SYD)9h 35m
2179Osaka (ITM)Akita (AXT)1h 25m
2019Osaka (ITM)Sapporo (CTS)1h 50m
2061Osaka (ITM)Fukuoka (FUK)1h 25m
2237Osaka (ITM)Yamagata (GAJ)1h 15m
2341Osaka (ITM)Izumo (IZO)0h 50m
2251Osaka (ITM)Niigata (KIJ)1h 5m
2437Osaka (ITM)Miyazaki (KMI)1h 10m
2481Osaka (ITM)Kagoshima (KOJ)1h 20m
2309Osaka (ITM)Matsuyama (MYJ)0h 50m
2377Osaka (ITM)Nagasaki (NGS)1h 25m
3006Osaka (ITM)Tokyo (NRT)1h 20m
2361Osaka (ITM)Ōita (OIT)1h 0m
2215Osaka (ITM)Sendai (SDJ)1h 15m
3554Izumo (IZO)Fukuoka (FUK)1h 15m
276Izumo (IZO)Tokyo (HND)1h 20m
2342Izumo (IZO)Osaka (ITM)0h 50m
3588Kochi (KCZ)Fukuoka (FUK)1h 5m
494Kochi (KCZ)Tokyo (HND)1h 20m
2250Niigata (KIJ)Osaka (ITM)1h 25m
727Osaka (KIX)Bangkok (BKK)6h 15m
220Osaka (KIX)Tokyo (HND)1h 15m
891Osaka (KIX)Shanghai (PVG)2h 50m
3836Kikai (KKX)Amami (ASJ)0h 20m
3784Kikai (KKX)Kagoshima (KOJ)1h 5m
3642Miyazaki (KMI)Fukuoka (FUK)0h 55m
692Miyazaki (KMI)Tokyo (HND)1h 35m
2442Miyazaki (KMI)Osaka (ITM)1h 20m
640Kagoshima (KOJ)Tokyo (HND)1h 40m
3785Kagoshima (KOJ)Kikai (KKX)1h 10m
3745Kagoshima (KOJ)Yakushima (KUM)0h 40m
3687Kagoshima (KOJ)Matsuyama (MYJ)0h 55m
3809Kagoshima (KOJ)Wadomari (OKE)1h 25m
3797Kagoshima (KOJ)Tokunoshima (TKN)1h 30m
3763Kagoshima (KOJ)Nakatane (TNE)0h 40m
2860Kushiro (KUH)Sapporo (OKD)0h 50m
3672Yakushima (KUM)Fukuoka (FUK)1h 10m
2450Yakushima (KUM)Osaka (ITM)1h 35m
3746Yakushima (KUM)Kagoshima (KOJ)0h 35m
42London (LHR)Tokyo (HND)13h 50m
2718Ozora (MMB)Sapporo (CTS)0h 50m
156Misawa (MSJ)Tokyo (HND)1h 30m
2164Misawa (MSJ)Osaka (ITM)1h 45m
3608Matsuyama (MYJ)Fukuoka (FUK)1h 0m
2310Matsuyama (MYJ)Osaka (ITM)0h 55m
3686Matsuyama (MYJ)Kagoshima (KOJ)1h 0m
3117Nagoya (NGO)Sapporo (CTS)1h 40m
3082Nagoya (NGO)Tokyo (NRT)1h 10m
883Nagoya (NGO)Shanghai (PVG)3h 10m
610Nagasaki (NGS)Tokyo (HND)1h 40m
2378Nagasaki (NGS)Osaka (ITM)1h 15m
707Tokyo (NRT)Bangkok (BKK)7h 10m
407Tokyo (NRT)Frankfurt am Main (FRA)14h 15m
941Tokyo (NRT)Tamuning (GUM)3h 35m
3087Tokyo (NRT)Nagoya (NGO)1h 15m
877Tokyo (NRT)Shanghai (PVG)3h 50m
574Obihiro (OBO)Tokyo (HND)1h 50m
2362Ōita (OIT)Osaka (ITM)1h 5m
3867Okinawa (OKA)Amami (ASJ)1h 0m
3715Okinawa (OKA)Wadomari (OKE)0h 45m
2861Sapporo (OKD)Kushiro (KUH)0h 45m
3808Wadomari (OKE)Kagoshima (KOJ)1h 15m
3716Wadomari (OKE)Okinawa (OKA)0h 50m
22Beijing (PEK)Tokyo (HND)3h 20m
894Shanghai (PVG)Osaka (KIX)2h 15m
884Shanghai (PVG)Nagoya (NGO)2h 25m
874Shanghai (PVG)Tokyo (NRT)2h 55m
3866Yoron (RNJ)Okinawa (OKA)0h 40m
2210Sendai (SDJ)Osaka (ITM)1h 35m
218Shirahama (SHM)Tokyo (HND)1h 10m
38Singapore (SIN)Tokyo (HND)6h 30m
712Singapore (SIN)Tokyo (NRT)6h 45m
52Sydney (SYD)Tokyo (HND)9h 40m
480Takamatsu (TAK)Tokyo (HND)1h 20m
3844Tokunoshima (TKN)Amami (ASJ)0h 35m
3711Tokunoshima (TKN)Wadomari (OKE)0h 25m
3568Tokushima (TKS)Fukuoka (FUK)1h 15m
3762Nakatane (TNE)Kagoshima (KOJ)0h 35m
711Tokyo (NRT)Singapore (SIN)7h 40m
96Taipei City (TSA)Tokyo (HND)2h 50m
162Akita (AXT)Tokyo (HND)1h 15m
324Fukuoka (FUK)Tokyo (HND)1h 40m
161Tokyo (HND)Akita (AXT)1h 10m
99Tokyo (HND)Taipei City (TSA)4h 0m
630Kumamoto (KMJ)Tokyo (HND)1h 35m
438Matsuyama (MYJ)Tokyo (HND)1h 25m
670Ōita (OIT)Tokyo (HND)1h 30m
8671Nagoya (NGO)Taipei City (TPE)3h 25m
8670Taipei City (TPE)Nagoya (NGO)2h 25m
102Osaka (ITM)Tokyo (HND)1h 15m
321Tokyo (HND)Fukuoka (FUK)2h 5m
60Osaka (KIX)Los Angeles (LAX)10h 5m
753Tokyo (NRT)Bengaluru (BLR)9h 55m
774Melbourne (MEL)Tokyo (NRT)9h 55m
773Tokyo (NRT)Melbourne (MEL)10h 0m
66Tokyo (NRT)San Diego (SAN)9h 35m
88Guangzhou (CAN)Tokyo (HND)3h 55m
87Tokyo (HND)Guangzhou (CAN)5h 25m
720Jakarta (CGK)Tokyo (NRT)7h 15m
729Tokyo (NRT)Jakarta (CGK)8h 0m
85Tokyo (HND)Shanghai (PVG)3h 40m
291Tokyo (HND)Ube (UBJ)1h 50m
2331Osaka (ITM)Okinoshima (OKI)0h 50m
2332Okinoshima (OKI)Osaka (ITM)0h 40m
86Shanghai (PVG)Tokyo (HND)2h 45m
292Ube (UBJ)Tokyo (HND)1h 30m
7Boston (BOS)Tokyo (NRT)14h 10m
11Dallas (DFW)Tokyo (HND)13h 50m
12Tokyo (HND)Dallas (DFW)11h 30m
6Tokyo (HND)New York (JFK)12h 45m
10Tokyo (HND)Chicago (ORD)11h 35m
5New York (JFK)Tokyo (HND)14h 35m
61Los Angeles (LAX)Tokyo (NRT)11h 55m
8Tokyo (NRT)Boston (BOS)12h 35m
62Tokyo (NRT)Los Angeles (LAX)9h 35m
68Tokyo (NRT)Seattle (SEA)8h 40m
58Tokyo (NRT)San Francisco (SFO)9h 5m
18Tokyo (NRT)Vancouver (YVR)8h 25m
9Chicago (ORD)Tokyo (HND)13h 35m
67Seattle (SEA)Tokyo (NRT)10h 30m
57San Francisco (SFO)Tokyo (NRT)11h 25m
17Vancouver (YVR)Tokyo (NRT)10h 15m
841Nagoya (NGO)Tianjin (TSN)3h 30m
2894Okushiri (OIR)Sapporo (OKD)0h 50m
2895Sapporo (OKD)Okushiri (OIR)0h 50m
840Tianjin (TSN)Nagoya (NGO)2h 45m
185Tokyo (HND)Komatsu (KMQ)1h 10m
439Tokyo (HND)Matsuyama (MYJ)1h 35m
237Tokyo (HND)Okayama (OKJ)1h 20m
974Ishigaki (ISG)Tokyo (HND)2h 40m
186Komatsu (KMQ)Tokyo (HND)1h 10m
232Okayama (OKJ)Tokyo (HND)1h 15m
802Taipei City (TPE)Tokyo (NRT)3h 5m
2464Amami (ASJ)Osaka (ITM)1h 25m
923Tokyo (HND)Okinawa (OKA)2h 55m
809Tokyo (NRT)Taipei City (TPE)4h 5m
69Los Angeles (LAX)Osaka (KIX)12h 40m
94Seoul (GMP)Tokyo (HND)2h 5m
93Tokyo (HND)Seoul (GMP)2h 35m
65San Diego (SAN)Tokyo (NRT)12h 0m
724Kuala Lumpur (KUL)Tokyo (NRT)6h 50m
723Tokyo (NRT)Kuala Lumpur (KUL)7h 50m
2816Misawa (MSJ)Sapporo (OKD)0h 55m
2817Sapporo (OKD)Misawa (MSJ)1h 0m
24Dalian (DLC)Tokyo (HND)2h 45m
23Tokyo (HND)Dalian (DLC)3h 20m
455Tokyo (HND)Tokushima (TKS)1h 20m
900Okinawa (OKA)Tokyo (HND)2h 20m
736Hong Kong (HKG)Tokyo (NRT)4h 0m
552Asahikawa (AKJ)Tokyo (HND)1h 55m
2158Aomori (AOJ)Osaka (ITM)1h 45m
3516Sapporo (CTS)Fukuoka (FUK)2h 40m
3406Sapporo (CTS)Hiroshima (HIJ)2h 10m
3118Sapporo (CTS)Nagoya (NGO)1h 50m
50Doha (DOH)Tokyo (HND)10h 20m
3523Fukuoka (FUK)Hanamaki (HNA)1h 50m
3537Fukuoka (FUK)Sendai (SDJ)1h 45m
752Hanoi (HAN)Tokyo (NRT)4h 45m
3403Hiroshima (HIJ)Sapporo (CTS)1h 50m
2124Hakodate (HKD)Osaka (ITM)1h 45m
3526Hanamaki (HNA)Fukuoka (FUK)2h 10m
2190Hanamaki (HNA)Osaka (ITM)1h 35m
551Tokyo (HND)Asahikawa (AKJ)1h 40m
151Tokyo (HND)Aomori (AOJ)1h 20m
59Tokyo (HND)Doha (DOH)12h 25m
585Tokyo (HND)Hakodate (HKD)1h 30m
74Tokyo (HND)Honolulu (HNL)7h 0m
973Tokyo (HND)Ishigaki (ISG)3h 30m
499Tokyo (HND)Kochi (KCZ)1h 25m
229Tokyo (HND)Osaka (KIX)1h 25m
377Tokyo (HND)Kitakyushu (KKJ)1h 45m
639Tokyo (HND)Kumamoto (KMJ)1h 55m
655Tokyo (HND)Kagoshima (KOJ)1h 55m
545Tokyo (HND)Kushiro (KUH)1h 40m
569Tokyo (HND)Ozora (MMB)1h 45m
933Tokyo (HND)Miyakojima (MMY)3h 20m
77Tokyo (HND)Manila (MNL)4h 55m
615Tokyo (HND)Nagasaki (NGS)2h 5m
671Tokyo (HND)Ōita (OIT)1h 40m
79Tokyo (HND)Ho Chi Minh City (SGN)6h 15m
219Tokyo (HND)Shirahama (SHM)1h 15m
487Tokyo (HND)Takamatsu (TAK)1h 20m
73Honolulu (HNL)Tokyo (HND)9h 0m
783Honolulu (HNL)Tokyo (NRT)9h 10m
2157Osaka (ITM)Aomori (AOJ)1h 30m
2465Osaka (ITM)Amami (ASJ)1h 50m
2123Osaka (ITM)Hakodate (HKD)1h 35m
2187Osaka (ITM)Hanamaki (HNA)1h 25m
2163Osaka (ITM)Misawa (MSJ)1h 30m
378Kitakyushu (KKJ)Tokyo (HND)1h 30m
544Kushiro (KUH)Tokyo (HND)1h 50m
566Ozora (MMB)Tokyo (HND)2h 0m
2720Ozora (MMB)Sapporo (OKD)0h 50m
934Miyakojima (MMY)Tokyo (HND)2h 40m
78Manila (MNL)Tokyo (HND)3h 55m
746Manila (MNL)Tokyo (NRT)4h 5m
751Tokyo (NRT)Hanoi (HAN)6h 20m
735Tokyo (NRT)Hong Kong (HKG)5h 15m
784Tokyo (NRT)Honolulu (HNL)7h 5m
3009Tokyo (NRT)Osaka (ITM)1h 25m
745Tokyo (NRT)Manila (MNL)5h 5m
759Tokyo (NRT)Ho Chi Minh City (SGN)6h 30m
2823Sapporo (OKD)Akita (AXT)1h 10m
2721Sapporo (OKD)Ozora (MMB)0h 45m
2885Sapporo (OKD)Rishiri (RIS)0h 55m
2884Rishiri (RIS)Sapporo (OKD)0h 50m
3538Sendai (SDJ)Fukuoka (FUK)2h 5m
70Ho Chi Minh City (SGN)Tokyo (HND)5h 10m
750Ho Chi Minh City (SGN)Tokyo (NRT)5h 30m
462Tokushima (TKS)Tokyo (HND)1h 15m
16Tokyo (HND)Los Angeles (LAX)9h 45m
2Tokyo (HND)San Francisco (SFO)9h 10m
15Los Angeles (LAX)Tokyo (HND)12h 5m
1San Francisco (SFO)Tokyo (HND)11h 30m
2087Osaka (ITM)Okinawa (OKA)2h 15m
658Amami (ASJ)Tokyo (HND)2h 0m
2826Akita (AXT)Sapporo (OKD)1h 5m
659Tokyo (HND)Amami (ASJ)2h 25m
48Helsinki (HEL)Tokyo (HND)13h 50m
2891Hakodate (HKD)Okushiri (OIR)0h 30m
47Tokyo (HND)Helsinki (HEL)13h 15m
791Honolulu (HNL)Osaka (KIX)9h 30m
2890Okushiri (OIR)Hakodate (HKD)0h 30m
2506Sapporo (CTS)Osaka (KIX)2h 20m
2505Osaka (KIX)Sapporo (CTS)1h 50m
2084Okinawa (OKA)Osaka (ITM)1h 50m
754Bengaluru (BLR)Tokyo (NRT)7h 45m
81Tokyo (HND)Shanghai (SHA)3h 35m
792Osaka (KIX)Honolulu (HNL)7h 15m
82Shanghai (SHA)Tokyo (HND)2h 40m
3823Kagoshima (KOJ)Yoron (RNJ)1h 35m
3824Yoron (RNJ)Kagoshima (KOJ)1h 25m
794Nagoya (NGO)Honolulu (HNL)7h 0m
793Honolulu (HNL)Nagoya (NGO)9h 5m
30New Delhi (DEL)Tokyo (HND)7h 5m
39Tokyo (HND)New Delhi (DEL)9h 50m
More flight routes

Japan Airlines contact information

  • JLIATA code
  • 0344 8 569 778Call
  • JAL.comVisit

Overview of Japan Airlines

Although JAL is headquartered in Japan and has 4 primary airport hubs within the country, it travels to over 30 additional international destinations, with many of them being found in North America, Europe, Oceania, and Asia. For those interested in going to another country in Asia, you can choose from places such as China, Hong Kong, and South Korea. To go to Europe instead, you can fly to Italy, France, and Denmark.

When flying with this airline, there are four classes for you to choose from: Economy Class, Premium Economy Class, Business Class, and First Class. Economy Class and Premium Economy Class both provide basic services, but Premium Economy seats are larger and have additional legroom. If you fly Business Class, you will have a seat that folds into a twin bed, a gourmet meal, and free alcoholic beverages. First Class includes additional luxuries, such as a private sleeping pod and access to the airline lounge while waiting for your flight to board.

JAL is a member of oneworld, an airline alliance that includes companies such as Cathay Pacific, American Airlines, and British Airways. They also have code share agreements with many additional businesses, such as Fiji Airways, Air France, Iberia, and Qantas.

This airline has an extensive fleet of over 150 aircraft, with a majority of the planes either Boeing, Airbus, or Mitsubishi. The Boeing 737-800 is used most frequently by the company, as it is intended for middle-range flights and fits approximately 120 to 145 passengers. For larger international flights, the Boeing 777-300 is more commonly used, as it can fit up to 500 individuals.

Japan Airlines information

IATA codeJL
Routes274
Top routeOkinawa to Tokyo Haneda Airport
Airports served81
Top airportTokyo Haneda

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