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Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
Flights were both delayed. No luggage on arrival for the whole plane and no contact since submitting a PIR.
Flight got canceled without any prior information and it caused lot of trouble
No entertainment u less you pay. Wish there were some free movies
Absolutely terrible delays for 3 hours changed seats after we paid an upgrade on both legs. It appears it’s up to us to request a refund after they down graded our seat. Never again !!
Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.
They had superb boarding (started an hour before flight time). Timely pushback from them gate and an early arrival. Flight and service was very comfortable. I wanted to move my flight to an earlier one, only thing was there was no one at emirates in Heathrow to help. Had to call the call the center and pay to change. There were ample seats on the flight though
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.
Lovely experience. I feel like travelling in Emirates.. The flights are always superb.Vegan food served was really good..
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
The crew was fantastic and the over flight was perfect as well.
Just money making business. This was my fourth journey with Qatar Airways, year by year the quality of service getting poor. Food is very cheap. They have some low quality alcohol beverages. They don’t have any brandy or cognac. No toilet around the gate lounge. We have to wait until getting to the flight for use toilet.very long standing for entering into the flight. We can see the old passenger suffering.
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.
Very very bad.. more than 48 hr I didn’t received my baggage yet
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside
Was so surprised that for a short flight we were served a sandwich lunch
I didn’t like anything. I fly about 40 times per year and this is by far the worst airline I’ve even been on.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.
I had bad experience, the first flight was delayed for 4 hours & the second flight was delayed for 40 hours!!!!! The staff on the flight from Amman to Detroit are rude . The food was not good at all.
Regarding the boarding: it needs more efforts to make it more convenient
Entertainment content is outdated. Food; I chose the chicken meal with rice, I would like to know the thought process of serving rice and chicken to be eaten with only a fork?! I don't eat spicy food for health reasons, I found out that the rice is very spicy after the first bite, so I didn't eat.
It was operated by Oman Air . So old airplane so dirty and so hot till we were flown We paid a full price for this flight but it’s not acceptable The plane was parked in cargo parking it was very far from the airport
The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.
Boarding was a zoo. London ground crew was useless. Poor communication regarding where to line up. We were group 2, and everyone was jammed in together. Ground crew didn’t seem to care.
Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
Hated every minute of it. Delayed for over 10 hours only to have to cancel rental car, car insurance and hotel. Its taken me 3days to get to my final destination when it should have only taken 12-14 hours. Very unhappy with Lufthansa.
Never flown with LH before so all in all wasba good experience. Also good to know that approx 24hrs prior the flight opens up for being able to organise the seating free.
It was a short flight, no real service (which is okay). Very bumpy because of weather.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
Good experience. Food was great and passengers helped rearrange seats so our family could be seated together
Great flight. Left on time, not very crowded. Quiet and the right temperature.
My worst flying experience so far. This flight was delayed a total of 42 hours and diverted to New York before it was finally cancelled. It was delayed 4 and a half hours in London. As we were scanning our boarding passes at the gate they advised that the flight was being diverted to JFK since the delays caused us to missed the open hours for Charlotte international customs and immigration. We were assured multiple times by airport personnel, flight attendants, and the Pilot that we would land at JFK go through customs and immigration and then reboard the plane to fly to Charlotte in the same night. When we landed in New York the pilot advised us as we were retrieving our carry on luggage that we were delayed till 10am the next morning and to see guest services to get a room for the night. During this time I had to purchase a room for a family member in Charlotte which drove over 4 and a half hours to pick us up from Charlotte. This could have been avoided if American Airlines had been up front about the delay. Then after standing in line for over 2 and a half hours at guest services we were taken by taxi to a hotel 30 minutes out of the way. Luckily I looked for other flights that night and found one at 8 am to get on. The initial flight which we were scheduled to fly to charlotte in was delayed 12 more times and was finally cancelled 42 hours after it was supposed to land. I am unaware of what happened to the guest that were supposed to fly on the flight after we were placed on another flight but 42 hours in delays for a direct flight is absolutely ridiculous.
The boarding to Gatwick was a breeze but the boarding from Gatwick was a nightmare. The onboard service to Gatwick had a lot to be desired but the onboard sevice from Gatwick was amazing ! Very nice,friendly and funny ! Would I recommend BA to anyone.? ! Yes I would!
Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.
Flight boarded and took off late for unknown reasons. Crew insisted we check our hand luggage due to full flight, which it was not even close to full. Then had to wait almost an hour a and a half for the hand luggage to come onto the luggage belt since it was loaded last. This came after many hours of traveling pregnant with my 6 year old daughter. Really didn’t appreciate the unnecessary delays. What the hell?
Left late. Crowded like cattle. Standing and waiting. Food on board getting worse.
Terrible- the flight time was delayed and then I was denied boarding because I arrived at the new time of departure
It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.
Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.
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