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It was very good and it was not my first time I always take Turkish air line for my travels

Business class: Like: food selection presentation Staff on the airline Love: lounge in Istanbul Needs major improvement: attitude of reception at Istanbul lounge: 4 of them sitting there: inattentive and then rude. They do not fit with rest of Turkish hospitality!

I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.

Did not expect no entetainment, food was ok. No alcohol on a. International flight

My experience was amazing. Very friendly hosts and impeccable service.

Everything was good ,except the entertainment screen froses for hall way

Seats were in disrepair. Seat back pockets were all broken. Seats recline very far, which is comfortable for occupant, but confining for person behind.

Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.

Not sure how they are rated best airline in Europe. If they are the best; then I worry about the overall airline standards of European airlines. Seats were very uncomfortable and almost closer to budget airlines in terms of comfort. A sore bottom after a long haul flight ruins your holiday at the start. Check in process was okay. Staff/crew was good - interactions ranged from pleasant to borderline rude (depending on the particular individual).

Great airline with excellent service! Only drawback was the meat served was overcooked on both flights.