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Very unfriendly approach to me when you rescheduled my return flight due to your delay. No help to address my health concerns because I am diabetics and had orthopedic problems. No clear explanation where to clear customs. I had poor customer service

The seats were really cramped. The high backs on the chairs made you feel claustrophobic.

I was pleasantly surprised as it was my first time flying with them. The seats were comfortable with more legroom than usual. The service was great too! The entertainment was good but could use a few more new movies.

Nothing special or negative. Pretty typical flight…no freebies in the way of food etcetera, but none were expected.

The flight got canceled and you just send an email in the middle of the night and no solution to how to get on the next flight or provide other solutions.

They were all bad because SAS was at fault and cost me my time. I will never fly SAS again.

Missed a connecting flight and SAS was at fault. I was awarded a $20 voucher in exchange for 8 hours of my time? Gfy.

Seat was lumpier than I’ve ever remembered it to be although comfortable when tilted back. I don’t recall being that hungry after being served food from SAS before. Flight attendant on the second flight to Aalborg seemed to be having a bad day.

All flights were on time! The crew was nice and polite Thank you. Food was awful. They give you terrible pasta or rice dish and make you pay for chicken if you’d like meat. When I asked for water with my tea, they told me, I’d have to pay 3 euros for water. Restrooms were filthy half way through the flight.

The meal offered was fish. I am allergic to fish. When I told her, she just took the box of food back without offering me an alternative.... I had to ask... can I then have a bag of chips? She did give it to me. I am a Euro Bonus gold member. Please just take the time to offer something else. Easy and from a customer service point of view, .... Considerate.