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Flights were on time, boarding was straight forward. Very good attentive staf

Delays on both journeys - only found out before geting to the airport as had created trip within Kayak.

Late again to leave and late to arrive. Seats are too hard.

Despite delay due to weather ,flight was a pleasure and in particular the staff who worked their tails off because of the delay

Jet2 fab as always. Despite the shambolic airport process to get us to the plane (nothing to do with Jet2) and the time that set us back, all the crew were superb in getting us on our way once boarded.

Everything from check in to the flight was great. Helpful staff. Immaculate planes. There is nothing I would change

Staff were excellent but space wasn’t the best, seats were cramped and windows had no blinds.

There is nothing I can think.of that jet2 need to improve They offer a great package. Very efficient

They are organised and customer service is so good from arriving at the airport until finally landing at your destination. The experience is a million times better than travel with Ryanair.

All was good but they should bring back seat pockets. It’s difficult trying to travel with small children and keep having to get stuff out of flight bag and then have nowhere to put it!

The checking line was very long , when checked the bags and got the boarding pass but moved fairly fast . The boarding line was long and the ground crew didn’t provide priority to kids boarding . But the air crew on the plane were very nice and polite . Too bad my daughter’s table try was broken which made the trip less enjoyable.

Food quality and the overall service of the staff and significantly decreased. The flight was delayed at the Istanbul airport and the passengers were kept onboard for more than 3 hours. The staff didn’t kept the passengers informed and everyone was upset.

Professional staff we left on time. Meals were good. Added nice amenities.

The economy seats are small and crowded, but overall the food was very good, cutest little gift bags also! Crew was very nice and professional. Everything was clean.

Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again

The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum

Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!

I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers

Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.

My experience was amazing. Very friendly hosts and impeccable service.

We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?

Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa

i didnt go this was a hacker booked this flight on my debit card !

Delayed almost 2 hours sitting on plane. No updates at all from flight deck and virtually no updates from cabin crew

Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber

I was charged at the gate for bags I had already paid for. There was no other option. I am trying diligently thought easyJet website but making no progress HELP!

Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off

The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.

All around poor experience. Barely got on flight because it was ostensibly overbooked. Forced into checking a carryon bag with empty overhead compartments. Nickeled and dimed. Charged for coffee. Despicable.

The on board air steward really made the journey. He was very entertaining

Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe

Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh

The crew were outstandingly kind and cheerful. We carried our cat and they offered help.

Late departure. No announcements. Boarding was a disaster. Some kind of technical issue scanning boarding passes.

Pegasus is a very efficient airline. Passengers, however are sometimes unruly. Getting up right after take off. Getting up right when we land and before getting to the gate. Switching seats to the front so she can get a better seat. It is unfair for those that actually paid for seats. Flight attendants seem to not enforce it. One or two bad actors ruins it. Overall, the airline is great.

Pegasus is not a very comfortable airline. They’re not in any way hospitable

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

All good but air not give the pasing er any food even glase of water

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁

Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority

Need a do not disturb sign if you wish not to have any meals so that they can wake you or have the meals served . Left very sad and hungry .

Pleasant, attentive and efficient flight attendants. Boarding process and seat selection easy. No internet on transatlantic flight. Extremely uncomfortable, rigid seat.

No entertainment and the seats are well worn.! To the point it feels like your sitting in a bowl

The seats of the Boeing 787-10 Dreamliner were ridiculously uncomfortable. I was on 10 flights during this vacation and this plane was super uncomfortable both times I was on one whereas all of the others were perfectly fine. Additionally, these planes do not have any air vents that passengers can control, the climate is entirely controlled by the crew which made for an extremely uncomfortable temperature for the duration. The flight attendants tried to make everyone happy with the temperature but several people you could tell were excessively warm and just wanted a bit of airflow.

Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.

We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.

Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business

Staff with low service level, forgetful. Temperature at 15 C and after asking twice to raise the temperature the crew did nothing.

They took good care of me on the plane and had it not been for handicap assistance I would definitely had missed my connecting flight . Not BA fault but The airport security instead . Two hours is way too long for security