My flight was cancelled over technical issues. They moved passengers to other flight that departed a few hours after mine. They left us for the 330 am flight (the original flight was 19:40). We went down the tiny Salta airport to grab dinner and suddenly they fixed the original flight and left, and never told us or made the announcement. It´s a really small airport, they could´ve looked for us, but didn´t. The flight took f with 8 passengers. And we got home after 6 am
There is no phone charging port on the plane. The infotainment system screen is small. The seats are very uncomfortable.
Boarding was chaotic(zones were a bit arbitrary) and we had to undergo a second check of our carry on bags and jackets at the gate...nobody was detained and nothing was removed just a waste of time as we already went through screening to get to the international gates .
it was good. the seats are super uncomfortable. No room for legs at all. but the flight was good.
The AA lounge at EZE was poor. Poor food options and poor comfort. Looked dated. The plane was old, chairs not comfortable. My entertainment sec teen was broken. Poor movie selection. I normaill fly Delta and use the Latam lounge.
Fine; flight schedule was changed the day before but they sent email and called me. They took care of the rearranged connecting flight well.
my tv was a bit broken, and so was table, so the food would keep falling, as the table was loose. they weight the carry on, and make me take out 3 magazines from the carryon, given it was minimally over the 10pound limit (which was a bit ridiculous)
Not enough legroom on flight. I was never offered the option of purchasing a seat with more legroom.
I had an 9 hr layover continuing on to Ushuaia. I expected to have to get my luggage & do customs but I did not expect Aerolinas Argentinas to make me sit with all of my luggage for 7 hours in the entrance part of the airport before they would let us re-check our bags & get back in where there are seats. People were sitting on the floor everywhere.
This is the worst airline I have used in my 30 years of travel. The boarding process was an absolute nightmare with endless lines. It took 4 hrs to get to gate while in Bunoes Aires. Also, they change flight times and gates several times leading us to go to multiple gates. Never will fly this airline again
Great customer service, very accommodating. (Check in) Smooth flight, thank you Pilots. Only negative was one working bathroom in first class. Atlanta Base flight attendants were wonderful. Thank you for your smiling faces Delta..
The flight itinerary was changed 3 times, I explain the problem on the previous leg.
Flight never happened because of previous flight delay. Sent back to the stays on a flight 10 hrs later without making to my final destination and still waiting full rugindo for it. So yeah not a good experience
It was a short flight, sits uncomfortable No food was provided. Staff was lovely and kind .
The crew was super friendly and respectful, they made me feel well all the fly , thanks delta
The seats are getting smaller and smaller. Very uncomfortable trip. More than in other airlines
Check-in was a total disaster, almos a full hour in the line
Just some cookies and water. There could be other options for food.
For bus boarding, group 1 should have been sent on a separate bus ahead of the general boarding. It would have been nice.
They offered food. The crew passed by again offering water. I enjoyed the two seating section. I think is very comfortable instead of the three seat way, unless you seat in the middle; which it's not bad, but I wouldn't prefer. All and all, I think the lay out of the seating rows are better than other airlines so far( I haven't tried many anyways). The lay out makes the getting in and out to use the restroom less uncomfortable and cramped. First time flying with Latam. I will fly with them again
Not a good one this time. The absence of internet without any information/notification ahead was really the unacceptable part. Also this new A350-900 has a serious legroom challenge for economy seats. It’s more like a medium-haul flight legroom configuration.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane
They lost my baggage and I still have not got it back. Disgrace
They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE
Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.
A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
At check-in at Guarulhos Airport, I was coerced to pay EUROS 100 for each of my two teenage kids travelling on economy premium on the same flight (total charge of EUROS 200) to AIR FRANCE on the rational that they were on a different class and therefore they would require additional care from the flight crew. My wife and I would be (and actually flew) only a few meters from our kids on business class in the same flight. Air France took EUROS 200 from me in exchange for absolutely nothing. My kids are seasoned travelers and independent, and in any event, they were not given any special or any other assistance or attention by Air France flight crew as result or in connection with the fee charged from me at any given time during the flight to Paris - so ABSOLUTELY NO SERVICE WAS PERFORMED AND THE FEE WAS SIMPLY ANOTHER WAY OF “MILKING “ EXTRA EUROS 200 FROM ME. Worse, Air France made us wait for everyone to deplane in Paris to let us deplane - after an Air France Paris representative ridiculously confirmed that our kids were our kids, with our kids at that time already by our side seating in business class. We almost lost our connection to Malta as a result. Such a scheme from Air France is outrageous – especially because it penalizes its customers flying in business class or in first class. I would have imagined that Air France would have wanted to attract clients to fly its premium classes – not to charge cheap EURO 100 fees and to keep them waiting to deplane with their families after 12 hours flights at their destination. You won’t see us any time soon Air France and best of luck with your strategy !
Flight was late over a hour just like the first one. WiFi was down.
