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Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.

The experience was great. A330 needs an upgrade between RDU and FRA and vice-versa.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Lufthansa charged me $280 to take skiiis when in the US the boot bag and skiis are one check-in bag. This was not advertised and a real shock at the airport. They only took the boot bag as a check-in item. The seats have been squeezed together like any economy airline and legroom is not as good as it used to be. Otherwise, the flight was fine and staff was helpful for making my connection.

Flights were extremely delayed, then canceled, our baggage was lost due to this and the service reps at the counter couldn’t be bothered to help us put in a missing luggage claim.

Food was good! Crew very polite however when asked to adjust temperature did not help! It was freezing! Seats uncomfortable 😣

Flight ride was good, crew members were great however they need to hire some better food caterer.

The flight and service were very good. Thanks to the crew.

On board Entertainment and crew services were absolutely trash! Neither me, nor any of my 40 family/friends members are flying Lufthansa again!

For such long flight we were expecting more comfortable seat , which were to close to each other , the backrest we could only lean a few inches to the back and you really couldn't stretch your legs.