Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.
The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
no issues at all... Kudos to the food. This time was really really good
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
I travel frequently. The flight was late again... KLM should really try and be on time
SAS is the representation of the Scandinavian minimalism, which I like. I wished they had a more relaxed policy on free water distribution beyond one bottle (500 ml) per person and two drinks, including water, per overseas flight.
Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.
Much better, not their fault but my plane was so delayed causing me to have to take this airline rather than my earlier connecting flight
My return flight has been changed to JFK from EWR without any notice or reason
This was my first time flying SAS and used them for 4 flights. The crews, flight and communication was outstanding. I flew premium economy and was extremely impressed by their SAS lounges. I will 100% ise SAS again. Everyone was so pleasant!
I paid for wifi and it worked about a total of 5 min. Feel ripped off
Old plane with terrible business class seats - good food and service. Boarding was a joke with business class boarding last.
A Lufthansa flight operated by SAS with a jettime plane. Fight was nice, no food but free tea and coffee.
Flight was delayed slightly but was very smooth. It was a short flight but comfortable.
It didn't happen. SAS csncrlled and it was very difficult to convince the 3rd party they did. Not good on the 3rd party program. I don't think they trust their customers, much less being able to help them. I have had several nitemaes using 3rd party this trip and WILL NEVER use 3rd party again.
Boarding was a zoo. London ground crew was useless. Poor communication regarding where to line up. We were group 2, and everyone was jammed in together. Ground crew didn’t seem to care.
Bordón could be bettet if the company say before boarding the order of the different groups.
Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!
Seats were not the most comfortable and food options weren’t great but overall but everything else was excellent
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
Never flown with LH before so all in all wasba good experience. Also good to know that approx 24hrs prior the flight opens up for being able to organise the seating free.
Horrible crowding on the seats, headphones provided did not fit or work in the entertainment center, seriously the most uncomfortable flight I have taken in a LONG time. The people in front of me were literally 5 inches from my face the entire flight. Did they change their seats recently? I remember it being tight but wow this was a whole new level. Also I am a 5'3" small woman so I can't even imagine a larger person dealing with that for 11 hrs.
Seat controls of lights were broken, and only 1 of the 2 seat TVs ever worked on the long flight. On the short flight there were no USB connections, on the long one they were difficult to access. Part of my meal was frozen, though the hot portion was good.
It was a short flight, no real service (which is okay). Very bumpy because of weather.
I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...
The on board air steward really made the journey. He was very entertaining
I was disappointed there was a 40 minute delay to flight
The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.
Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.
Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board
easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.
Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again
Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.
As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for
I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting
Very good, everything went straight forward, boarding, during the flight, landing and all on time Well done
flight delayed, no information given until late on, Ryanair app said "on time" until 5 minutes before expected departure time, crew rushed us to board, when it was already 3 hours late
I got denied boarding bevause they said they "ran out of seats on a plane"
Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale
What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.
bring iPad for entertainment. The flight was punctual as most of the time.
Very unpleasant staff, disgusting service, ignoring requests, refusal to help
Late again rude staff at gate bullying passengers made us stand in the cold 3degrees for 40 mins before they let us board
The usual average Ryanair flight, but we landed 20 min before due time, which was very good.
Enjoyed our flight with Ryanair to Arrecife. Flight boarded pretty much on time, crew were welcoming and very good. Generally good for a frequent low cost flight, Seats could however have been more comfortable.
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