Was a cheap flight and it got me to Portugal on time. For economy there was ample leg room and the flight attendants were pleasant and helpful.
Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils. I'd originally booked to fly Business Class; those seats didn't look that great either.
Flight was packed. This was a very uncomfortable experience. Boarding process could be explained better. Despite recommending a window seat when travelling with a pet in the cabin, the seat in front of me had less space than the center and aisle seats. For Premium Economy, the seats were crammed with minimal legroom. I hate to think what Regular Economy was like. The cabin crew missed me at first when handing out meals. When my meal eventually came, there were no utensils.
Delayed flight because other plane was occupying the gate for longer than expected. Once we boarded the plane had to wait 1 hour before taking off. We. Almost lost our connection flight and the baggage didn’t make it. We had to wait two days to receive our luggage. Hope they improve the timing or work with the airport to get better service.
Great pilot, textbook landing in madeira. Everything else, from booking to checkin, plane quality, seat amenities, crew engagement, and overall experience were significantly below standard. I WOULD NOT FLY TAP IF THERE IS ANY OTHER OPTION.
Got in on time. Food was the worst ever. Comfort was terrible. Check in was incredibly bad.
The flight schedules are better than some airlines. Their website is terrible, it doesn’t store any information so every time you fly you have to re-enter the data. The flight was late taking off but we still got to our destination on time.
Great overall experience with TAP - would not hesitate to recommend for your next trip to or from Portugal
When I tried to enter my identity details, your app told me information was missing but did not highlight the missing data. This was frustrating. Also, there was an unexplained delay of about 2 hours in taking off. This was also frustrating. Otherwise the experience was good.
The flight was delayed without any type of notice. After passing through the gate, people were lined up at the passages boarding bridge standing for about half hour with no clue when they can board after ‘boarding’. No explanation or indication of the new departure time. All you can do is standing up and waiting.
