Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg
Food was very ordinary for premium economy, very small portions.
i dont know WHY they call it business class. the seats are NOT significantly wider than economy seats, they just do not let the middle seats be beepked to give the illusion of more space between passengers. the seats do NOT recline any more than economy seats either. the only real difference is the full meal served to business (vs none for economy). I would rather have a wider, lie flat ACTUAL business class seat with no food for a 3 hr flight. this was pretty disappointing to say the least.
There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.
Our previous flight was delayed but they waited for us to board.
Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.
My American Airlines flight was deleted and you guys never let me know
The entertainment system did not work. And we waited 45 minutes in our seats after we landed before we got to the gate
It was a pleasure definitely going with Iberia on my future travels
Our connecting flight was cancelled and it took us 15 hours to reach our destination.
Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa
Usual issues with flight delay. Perennial problem of travel by plane.
i didnt go this was a hacker booked this flight on my debit card !
Delayed almost 2 hours sitting on plane. No updates at all from flight deck and virtually no updates from cabin crew
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
I was charged at the gate for bags I had already paid for. There was no other option. I am trying diligently thought easyJet website but making no progress HELP!
Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off
The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.
All around poor experience. Barely got on flight because it was ostensibly overbooked. Forced into checking a carryon bag with empty overhead compartments. Nickeled and dimed. Charged for coffee. Despicable.
The on board air steward really made the journey. He was very entertaining
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
Our headphone plug is broken, we can not enjoy our entertainment, especially traveling with 5 year old who like to watch movie
Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority
Need a do not disturb sign if you wish not to have any meals so that they can wake you or have the meals served . Left very sad and hungry .
Pleasant, attentive and efficient flight attendants. Boarding process and seat selection easy. No internet on transatlantic flight. Extremely uncomfortable, rigid seat.
No entertainment and the seats are well worn.! To the point it feels like your sitting in a bowl
The seats of the Boeing 787-10 Dreamliner were ridiculously uncomfortable. I was on 10 flights during this vacation and this plane was super uncomfortable both times I was on one whereas all of the others were perfectly fine. Additionally, these planes do not have any air vents that passengers can control, the climate is entirely controlled by the crew which made for an extremely uncomfortable temperature for the duration. The flight attendants tried to make everyone happy with the temperature but several people you could tell were excessively warm and just wanted a bit of airflow.
Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.
We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.
Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business
