Low season | February |
---|---|
High season | October |
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
There was fog in Amsterdam so many flights were delayed because of the weather. Air France knew that the flight would be delayed by two hours but still boarded the plane on time. Instead of letting the passengers wait at the gate we were crammed into the plane. It was uncomfortable. No refreshments were given. I couldn’t charge my devices onboard.
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Transavia flight. Couldn't select seat or anything prior to flight. No connection with klm systems. Seats are very crammed. Extremely no frills.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good
Did not expect no entetainment, food was ok. No alcohol on a. International flight
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.
The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.
Better than other airlines but still not at the top with other airlines that you pay the same price and services and customer service are much more well performed with care and attention to the customer. Still a long way to go. Some of the flight attendants are speaking English like they translate direct from Turkish. They need to improve the customer service for a global travel.
After boarding cabin was too hot AC didn’t work
Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.
Everything was great except the meat served was tough and overcooked!
Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
It was good overall. Entertainment was ok, one of the TV screens had issue. Bit old plane but leg space was good. Overhead luggage had good space. The worst part was experience at Heathrow airport, it was total chaos.
It was a one stop flight. What I didn’t realize is that when we landed at London’s Gatwick it was necessary to go through immigration/customs and then go to the departure desk to get a new boarding pass…then pass through security again. There was only a 1 hr/20 min layover which is not nearly enough time to do all that. There were at least 12 people on my flight from Dubrovnik and 7 of them missed the flight to JFK. It was horrendous and British Airways should never have considered it a reasonable thing to do. I, literally, ran the very, very long hallways, up and down escalators and stairs…ran on the moving sidewalks and arrived quite wet from perspiration in time to board. Be sure to give yourself at least 3 hours to make any of those connections at Gatwick.
Cabin crew were not nice. The plane was an hour late arriving.
No gate was assigned until 5mins before boarding so left us running to find it. Then over 2 hours on runway. First due to weather, which was understood, but then over 1 hour for something that wasn't really a problem. Poor communication between ground control and flight crew. The flight crew was wonderful. British airways will be on list of airlines to travel again.
The mushroom rigatoni was very flavorful & made me happy. The flight team was accommodating and friendly & I look forward to using BA again in the future.
Excellent service smooth flight f or the most part food was right now.I'm expectedly good.
Unreliable for flight to and from Paris - taken 6 flights this year and delayed on the way back every single time - very frustrating. And to top it all up - baggage delays are horrendous
Abby who was the crew member in my cabin had some serious attitudes. May need some training and some kind of diversity training.
Good one world lounge at AMS, very friendly crew with efficient service onboard.