My trip with Iberia was an absolute nightmare! We arrived at the airport excited for our trip, only to be told our carry-on would be checked for free due to a full flight. Then, they couldn't even print our boarding passes for the connecting flight! The mad dash through security and the train left us breathless, only to be met with confusion at the gate - apparently, they "lost" us in the system and boarded the plane without us, luggage and all! Stuck in Madrid with nothing but the clothes on our backs, we were promised our bags would magically appear at our final destination. Shockingly, they didn't. The next day, we flew home with nothing but frustration and a lingering question: where were our suitcases? Even worse, this ordeal seems to be all too common for Iberia passengers! The hotel staff, used to dealing with stranded Iberia customers, shared stories of countless passengers facing similar luggage nightmares. This whole experience left me feeling stranded, frustrated, and completely dissatisfied with Iberia's service.