From my experience, I see there is room for a greater mixture of cultures, for example, a mix of the nationality of cabin crews, food, music, food, etc.
on time quick service but food so so and seats very small. no leg room. I think passengers should not be bringing so large carry on suitcases and should have free check in. Then boarding and unloading would be faster
After nearly nine years without traveling, my son and I decided to take our first flight, and we chose Air Canada and I’m so glad we did! From start to finish, our experience was nothing short of amazing. The flight itself was smooth, comfortable, and truly enjoyable. The staff were warm, professional, and went above and beyond to make us feel at ease. But what really stood out for me was the luggage tracking feature. Knowing that my bag was scanned onto the same flight I was on gave me such peace of mind. It’s little details like this that make all the difference, especially after not traveling for so long. This trip was incredibly special for us, and Air Canada made it even more memorable. Thank you for such a fantastic experience I wouldn’t hesitate to fly with you again!
Efficient board despite a 100% sold out flight. It’s crowded on the plane but crew was working hard to get us off the ground on time and served dinner and breakfast. Food was good.
Check in was incredibly fast, fukuoka was comfortable and crew very pleasant. The only negative was that the boarding was somewhat chaotic, but it so often is these days as airlines tend to board by how much you pay and not by what an orderly process of filling the plane would be.
Had to wait to clean snow at end of ramp.
This was my first time flying on Air Canada and the experience was good and pleasant enough, great crew members and the price I paid was amazing,
Air Canada is the worst airline I have ever flown. They lost my luggage, cancelled my flight, refused to pay for a hotel, charged me for business class even though they changed my flight to economy and there is no process to get someone on phone. Would not recommend Air Canada to my worst enemy.
Was good all around. Crew, food, paid for extra legroom, as 10+ hour flight Like the 787 as I don't have any problem with my ears, due to the planes pressurization.
My wife and I did not find the flight crew to be very friendly. They just need to be more polite. The meals were not very good. They served chicken with soy sauce on a flight from Madrid to Toronto. This was not a flight to or from Asia. Our flight on September to Madrid had much better food.
I don’t understand why a reputable airline like BA would delegate their London flights to AA. Makes no sense to me, as most domestic carriers do such a poor job these days. Terminal 3 at LHR is a total dump
Uncomfortable seats. Crazy seat assignments separating families when they could easily have put them together. Good communication from pilot about arrival time after delay in departure. Toilet ran out of water in sink. Snack box poor for flight of this length.
The bed in Club class was not very comfortable, everything else was good.
Cancelled flight minutes before boarding. Rescheduled flight was two days later
The flight attendants were EXTREMELY personable and appreciated the service, lights going off after dinner (probably the norm, but I haven’t flown evening overnight flights in a while). Thank you!
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
I have noticed that the airlines, including this flight, pretend there is going to be turbulence, announce such, and say they can’t do beverage service. There is no turbulence and the seat belt light goes off 10 minutes before they ask for tray tables up and seat belts back on. They are just trying to spend less money and it’s quite transparent
Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.
The food was ok, but not great. They delayed boarding in Portland and did not enforce group boarding. But the crew was excellent, went above and beyond.
The food was pathetic. There wasn't much leg room and recline space for such a long flight. No tea/ coffee for a 2-3 hour connecting flight without purchasing! Really!?
