Flight was delayed by one hour but overall fine. Was a bit scared due to bad reviews but it was all fine.
L'enregistrement des bagages ne s'est pas bien passé. Nous avions 6 bagages à main et un bagage en soute de 23 kg. L'employée en charge d'enregistrer nos bagages nous a déclaré qu'elle ne retrouvait pas l'achat de notre bagage en soute et nous demandait de payer une nouvelle fois le bagage en soute pour pouvoir l'enregistrer. Après près d'une heure de vérification, elle a fini par retrouver l'enregistrement de notre bagage et nous avons pu embarquer. Nous étions en famille avec 4 enfants dont une petite fille de 3 ans. L'attente était interminable. Aucune excuse de la part des employés de Tunisair
Bonjour jai eux de problème par rapport à ma réservation jai acheté un billet avec le bagage et qu'on jai arriver pour faire l'enregistrement ils m'ont dit que mon billet sont bagage merci de m'envoyer mon billet sur mon adresse mail par détail s'il vous plaît merci cordialement Madame
Hours of delay after boarding and closing the door before departure without enough explanation
Given the horrible reviews for Tunisair I was just hoping that I would get to Tunis and home. I did, with delay, but, for the price (about half the other options and the only direct flight) I considered that it was a good choice and actually quite high on the price-performance curve. While the cabin looks threadbare, the main problem for comfort was that the toilet doors did not properly close and one toilet was unavailable and remaining toilet became completely filthy ... I mean excrement all over the toilet. Really disgusting. The flight to Tunis was two hours late, and the schedule showed a departure one hour earlier than what turned out to be the actual scheduled departure, something I could only find out the day before the flight by continual checking. The return flight was just one hour late, I was delighted ! Fortunately, I had planned my activities to expect, in the best case, late flights, so I was happy with what I got. Staff are not bubbling over charm but I thought service was perfectly adequate, the food was perfectly eatable. Despite good marks for boarding, that is only once you get to the gate, in Tunis it is pretty bad, and despite being able to get an e-ticket they don't accept them at security so you have to wait in the line to check-in with baggage even if you don't have baggage. But that isn't Tunisair's fault.
Cons: "Plane is late No food or drinks at all only water Plane all full is was very bad flight and services"
Pros: "I like the schedule of flights it will be the same time as you wrote it and the stuff it will bitter then these"
Cons: "When you book for any people let them know about the delay of flights and about the foods it very poor"
Pros: "Nothing"
Cons: "The flight delayed for more than an hour and have. They combined two flights and 2 destinations together. It went chaotic . People were confused about their seats. Many seats were assigned to 2 peoples... Yelling and loud on plane. Many missed their connection. Passengers were not happy at all"
Cons: "The flight was delayed for 5 hours and the plane was older then me, it was so crappy. The food was the worst, everything is cold and tasteless, worst airplane ever. In conclusion it was the worst flight i ever token."
Pros: "The loading from the back of the plane was brilliant! The timeliness of the flight was nice! Staff was friendly and polite. They were very efficient & effective!"
Cons: "The food options were given as couscous or veggies but their was no specification as to containing met or what kind. Any entertainment whatsoever would be better for longer flights. The seats could be in beter repair and cleaner."