£642 Find cheap flights from Birmingham to Mexico City Federal District

Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

Airline did not have enough vegetarian meals for all guests, and crew were not adequately trained to handle this.

The flight was nice and on time. The comfort can be slightly better in business class

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful

The flight experience was good, but connection time was cut shorted because of delayed start.. it would have been helpful if the flight showed which gate/terminal we need to go for connecting flight and flight timing was less than 30 minutes to connect which made ourselves stressful to catch next flight 😔

Excellent staff! Flights were delayed due to technical issues after everyone was boarded and we sat in the flight for almost 2 hours before taking off. Not enough vegetarian food was available despite pre-ordering. The staff did an exceptional job dealing with both the problems neither of their making.

When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.

Most aspects of the flight were great! The entertainment was mediocre, though, which made such a long flight less enjoyable.

Very good!! If at all, the business class chair/bed was bit small!! It’s because of older plane- as was told!

For the price of the ticket it's probably the best service in the world

Everything was great except food . It as okay not good not bad

This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)

I have no complaints. The crew was attentive, pleasant and heloful

Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.

Crew was wonderful, snacks were so good and quite a variety for free, food was mediocre, big selection of movies and they kept lavatories pretty clean throughout the flight

They rebooked our flight and then canceled our trip halfway through the journey without any explanation. Needed to pay by ourselves for alternative flight options without any help from Swiss.

Great food - movie selection was good. Plane was a few minutes late but got to destination on time.

Not much that I liked. The seating and Space between the seats was very bad for long flights.. very bad for such a prestigious Airline.

Flight was late on arrival. When asked, one of the crew was not helpful with providing us information on if we could meet our transition and would only say to listen to the announcement. We nearly missed our transition because we had to race across the terminals. In addition, our checking bag did not make the transition. After making the report, no calls updating us on status were received. Provided my telephone number, but when I called they said they did not have my number. I still have not received my bag

Not a good one this time. The absence of internet without any information/notification ahead was really the unacceptable part. Also this new A350-900 has a serious legroom challenge for economy seats. It’s more like a medium-haul flight legroom configuration.

Very good crew. Food service above average. Seats very small for a 12 hours flight.

They lost my baggage and I still have not got it back. Disgrace

They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE

Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.

They again did not offer any functioning WiFi in the transatlantic crossing.

Flight was late over a hour just like the first one. WiFi was down.

I paid 3 this and dollars for two tickets. No food, minimum drink, confused service and very uncomfortable sear. There was zero difference between busy ness and tourist class. I received a pathetic apology

Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

Good. Food items are ok but not really healthy (no protein for the vegetarian option, just a total of 2 gr total) so not fulfilling. Also, no airline is educating passengers to behave and have common sense: let the one sitting by the window pass first, leave toilets clean after use, etc. Humanity is just getting rude and more disgusting by the day and without education or enforced common sense no

Excellent service. Made United 's business class look like a cattle car

Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.

Very poor service. Not friendly and special food ordered but not served

Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus

You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good

The food was disgusting that only what i wanted to say

It was good. Turkish Airlines is one of the best airlines companies. I like a lot to travel with them

Temperature in plane in both segments was warm. Otherwise, great experience

Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.

Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.

Crew were friendly and very helpful Plane was clean and the legroom is standard. Overall a good flight, no complaints.

Liked nothing. Rude staff. Incompetent crew and workers. Wont fly with again

I understand that German food tends to bland & tasteless, but please try to incorporate some flavor in your food. Also, always have chicken as one of the options.

Problems checking in. Charged for bag which was to be included. Repeated trials with in line check in process

The connection to LYON was very tight. The flight was nearly finished boarding when we got to the gate

They delayed the flight multiple times, canceled, and then did not rebook or reserve hotel rooms

Food options in Economy class can be improved. The headphones on the entertainment system only have a single earphone active, this can be improved.

I did not like that they failed to put my luggage on my connecting flight to Athens. I was promised it would be located and delivered within 2 days but later told there was no information on its location. This caused me to have unplanned for expenses because I then had to purchase new clothing to wear on my vacation. I did not receive my luggage until my return flight home. I will not be traveling with them again.

Absolutely the most awful experience in the history of service from gate agents to baggage handlers. Never will i use kayak or Lufthansa again. Ever.

No internet, very narrow seats insufficient room for three passengers with encroachment.