Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Great boarding, great short flight but no entertainment whatsoever. It was supposed to have wifi but that did not work.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
I tried to upgrade to premium economy anis seat online during the checkin process. The payment didn’t work due to a technical glitch on KLM’s website. I wasn’t able to change my seat unless I called Amsterdam. Since I was in Canada and there’s a time difference this wasn’t practical. So when I arrived early to Ottawa airport my seat wasn’t available and I could only get a middle seat in premium economy which isn’t great. These middle seats are priced at the same rate as an aisle seat which makes no sense.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Seats were nice and comfy. Crew was polite and attentive. Business class is awesome and worth the money.
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
Overall a very pleasant flight. No significant issues on either flight. Amsterdam airport is very convenient for connecting
It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.
Good flight, awful, vindictive, vile customer services in T5 Heathrow.
Less than average, low level of shared required information needed during the transfer from airport to another, also the used team during boarding In Indianapolis station is Not Professional
The seats are incredibly uncomfortable. My luggage didn't make it on my flight from London to Nashville.
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
Lost our luggage going to Spain. Missed our connecting flight returning to home
Flight was on time. The half sandwich offered doesn’t compare to the full meal offered by Egyptair. With BA there is no entertainment whilst on the Egyptair flight you get to choose form a range of movies and the flight map which I quite enjoy.
Flight to Seattle was fine. We were delayed getting into our gate. The connection time was short and they make you go through security again which was slow.
Very disappointed because we don’t get in advance the cancellation fly to Paris. By the way, we are still without luggage Bad experience
Firing with British airways leaves me feeling stressed and disappointed. They are substandard in so many aspects of airline travel.
Unreliable for flight to and from Paris - taken 6 flights this year and delayed on the way back every single time - very frustrating. And to top it all up - baggage delays are horrendous
