Find cheap flights from London Heathrow Airport to Singapore from £272

The Premium economy class is not the same as some other airlines because there are no economy seats on these planes. Basically you’re getting an economy seat that’s a little wider. The seats are not that much more comfortable. The service and food experience is similar to economy class on other Asian airlines. There aren’t enough toilets for the entire plane therefore we are forced to share the business class toilets that are closed off with curtains.

Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.

All in all the flight was good. Love the fact that for airline food it was piping hot

I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.

Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(

Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold

Wonderful service, planes and interior in great condition, very pleasant experience

Every thing was fine. Some ild classical Hindi movies should be add

The premium economy seats were not that great. It could have been more premium than economy seats.

flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.) Lounge was crowded

there were not many new movies. The media choices is nothing compared to Emirates. Staff were excellent

Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.

Don’t like last minute airline change. Not able to choose seat earlier.

Enjoyed the new possibilities of in flight entertainment. Been awhile since I've flown, and that was a nice surprise. Being able to pick from such a variety was personalized and welcomed.

It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations

Boarding was terrible - the ground staff member Fredeya at lax was more military than customer service, have never encountered a customer service representative as rude as her. Apart from that all other staff were wonderful and the flight was good.

I travelled first class from LAX to MEL and it was a series of disasters which I put down to lax staff who dont care and a suck it attitude to customers - its all lip service and no delivery. The flight was delayed due to aircraft refuellers putting on 300,000 litres of fuel on a 380Q1. I entered via the first class bridge loaded my bags in the overhead locker. the lady in the next isle in first class also had hers in there as she wasn't allocated a locker over her seat. The attendant asked would I like a champagne - I said yes please. he promptly delivered a empty glass and the glass left on the desk. Then he ignored me for 20 minutes. When i asked him is he out of champagne he gave me the usual rubbish I was distracted. There are four staff and 15 first class passengers - give me a break. the glass stayed there on takeoff and then was still there 9 hours into the flight. When I arrived to my seat I told him I had eaten and wouldn't be eating on the flight - it was 10.30pm. Yet he comes by later 4am ( I happen to be awake) and says are you eating with us? I asked for the bed to be made up - they put a 3 inch 7cm mattress on the chair but as usual the break in the chair - the mattress sinks into it - so I had to move it around so I didnt get my back sunk in the V - Im 187cm tall. The cabinet next to 1K is for staff bags and the toilet is next door. I tried to avoid this seat but couldn't change - in to the flight 8 hours and the cabin rest change over kicks in - this attendant is shining his torch in my eyes taking out and returning his bag. Then the toilet starts flushing and forget trying to get to sleep. Yet no-one else needed torch! 11 hours into the 15.5 hour flight I ask for breakfast - I order two poached eggs, bacon on multigrain toast, tomatos and mushrooms. I get no bacon or toast and have to order it and the eggs are cold. Then I order a coffee which is so badly spilled - and not by air turbulence she brings back a serviette and replaces the first one rather than providing a clean dry saucer! First class in Qantas is a joke as the staff just don't get the meaning of prompt service and attention to detail. I will fly business class rather than first on Qantas as its better value for money but I have been very impressed with United First Polaris and given I fly internationally every month this is going to be my choice.

First time flying in Qantas. There is zero WiFi on the flight to/from Australia. Crew was great both routes - very attentive, personalized service. Pleasant staff throughout.

We were delayed for 7 hours. The staff and management could have organized the getting of seats on later flight earlier than 20 minutes before late takeoff. Everyone was worried and lost. Was chaos and it didn’t need to be.

Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for

Very disorganised check-in and boarding. We won't fly with them again

The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.

It was a nightmare. I booked business class ticket from Ediburgh to Beirut via Istanbul to attend a funeral. I had a wonderful experience flying to Istanbul from Edinburgh. Then I could not get a boarding pass issued to Beirut. It seems that although they booked me and I had a reservation number, I had no seat allocated and the flight was full. I was asked to go from one desk to another and made to wait for 2 hours. I missed my flight as I did not have a seat assigned and it was full. The only option was to put me on the next flight, 6 hours later, for a fee of over $400. They said that was the best they can do to 'help me' and to 'take it or leave it'. Well, I was not about to be bullied; I stood my ground. I booked and paid premium for the journey, which was confirmed. The eventually accepted to not charge me extra and i waited a total of over 8 hours in the airport with no compensation. On top of my grief with the risk of missing the funeral service, I had to put up with their indifference and condescending attitude. They spoke about me in Turkish thinking I would not understand (I hold a British passport) in front of me. When they eventually handed my passport and boarding pass back to me, I showed them I was born in Istanbul and that I understood everything and said a condescending 'thank you' back to them in Turkish. You should have seen their faces. I said that consumers have rights and it is a shame that Turkish Airlines does not have good customer service to at least acknowledge and apologize for errors committed by the airline. Blaming the me, the client, for such an error and placing unreasonable ultimatums, rudeness and dismissiveness to be rid of me, particularly when I was vulnerable and visibly grieving was really shocking... The airline taints the city of Istanbul and the people of Türkiye. Such a shame.

There was a Turkish Airlines employee sitting in front of us, we noticed from her conversations we witnessed with the cabin crew and the fact that she boarded business class. She was sat in 16A. Firstly she was talking loudly the majority of the flight with two other men, one of which was leaning over the seat in front of her. This was disturbing as they were talking loudly and we were not able to sleep. The 12 hour long flight turned into a nightmare, even the noise cancellation didn’t work for their chatter. Secondly she requested extra meals from the crew for her male friends. We believe the meals came from business class. They also took their e-cigarettes out and were caught the cabin crew, but no further action was taken. Sitting in economy and seeing this is extremely disheartening. Next time I will book Emirites, I don’t think their staff would be allowed to behave like this.

for the very long way the flight has to be more confortable it was very dirty the wc was not clean

COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.

Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers

Turkish airline always good Only Turkish representatives at the gave need to be more helpfull to any staff who traveling on Turkish airline . One situation happened Ist to jfk on Feb 29 TK3 had seats I asked them to transfer me to tk3 because Feb 29 tk1 was oversold and they advise me that I might not make it for tk1 I asked them to transfer me to tk3 and they say no they can’t do it I been telling them you know that I don’t have a chance for tk 1 why would you let plane go with some empty seats on tk3 if you can transfer me to tk3 and have less staff on tk1 and still told me no I waited for tk1 9 hours and only last minute I got seat on tk1 It was not easy situation but I am glad I made it home Thank you Turkish Airline One more suggestion for Turkish Airline you need to make a FIRST CLASS cabin it would be so cool 🆒 Good luck all the best See you more

A good airline, but at checking in, they allocated seats for my wife, and I far away from each other, and to change them, they wanted a payment, such a bad policy, it leaves a bitter taste in the mouth All was good on the plane, good food, but the air hostess was abrupt and a bit rough dealing with the passengers, but one has to find excuses for staff working under pressure

My worst flying experience so far. This flight was delayed a total of 42 hours and diverted to New York before it was finally cancelled. It was delayed 4 and a half hours in London. As we were scanning our boarding passes at the gate they advised that the flight was being diverted to JFK since the delays caused us to missed the open hours for Charlotte international customs and immigration. We were assured multiple times by airport personnel, flight attendants, and the Pilot that we would land at JFK go through customs and immigration and then reboard the plane to fly to Charlotte in the same night. When we landed in New York the pilot advised us as we were retrieving our carry on luggage that we were delayed till 10am the next morning and to see guest services to get a room for the night. During this time I had to purchase a room for a family member in Charlotte which drove over 4 and a half hours to pick us up from Charlotte. This could have been avoided if American Airlines had been up front about the delay. Then after standing in line for over 2 and a half hours at guest services we were taken by taxi to a hotel 30 minutes out of the way. Luckily I looked for other flights that night and found one at 8 am to get on. The initial flight which we were scheduled to fly to charlotte in was delayed 12 more times and was finally cancelled 42 hours after it was supposed to land. I am unaware of what happened to the guest that were supposed to fly on the flight after we were placed on another flight but 42 hours in delays for a direct flight is absolutely ridiculous.

Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.

Flight boarded and took off late for unknown reasons. Crew insisted we check our hand luggage due to full flight, which it was not even close to full. Then had to wait almost an hour a and a half for the hand luggage to come onto the luggage belt since it was loaded last. This came after many hours of traveling pregnant with my 6 year old daughter. Really didn’t appreciate the unnecessary delays. What the hell?

Left late. Crowded like cattle. Standing and waiting. Food on board getting worse.

Terrible- the flight time was delayed and then I was denied boarding because I arrived at the new time of departure

Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.

Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.

Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.

Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.

I would have preferred something lighter for the second meal. Maybe a small sandwich .

The flight was dirty. The screens were not working and people were restless. Food and staff was okay.

The flight was delayed for 2 reasons. 1) Weather - due to which it incoming aircraft was diverted to Ahmdabad. 2) technical issue which took 5 hrs to solve at Ahmedabad. The flight which was to leave by 6pm left at 12:10am the next day. They could have handled the situation in a better way. They waited for Airbus engineer to come and solve. They didn’t simultaneously call for another aircraft so passengers could travel through their connecting flights as scheduled. It was a very poor way from Air India.

BAD experience. Entertainment system was not working and most of the passengers had this issue. Staff was not helpful. Meal was yuck. Bad old flights.

Crew were slow in serving, as a result many of the passengers were not served Tea/Coffee. There is a scope for improvement

Very poor experience for the price paid. Airplane interior including seats were old and jaded. Seat tray table did not work properly. Head phone was defective and didn’t work. Food was mediocre

Communication was terrible. Flight was delayed for 4-5 hours in DC (on the front end, and also after we boarded, we had to get off - some issue with fueling the old plane correctly). There was little to no information on timing or what was happening. Once we reach Delhi airspace, apparently there was weather that caused us not to land - we were actually near the ground, saw the run way, and lifted back up to the sky after being sooo close. Then we circled for about 30 minutes, and they decided to go to Jaipur to land until the weather cleared and to refuel. Again, once we landed in Jaipur (wrong city), there was little to no information on timing or what was happening. Then we heard that the crew was reaching their 24 hours. We sat on the place, on the tarmac for another 3 HOURS, with no food and not enough water for everyone on the flight. Then, they kicked us off the plane with no plan, in the wrong city. We went thru customs, got our bags (thank goodness), and had to ask a bunch of staff what was happening and what to do. Eventually, their soltuion was to bus people back to Delhi (like 6 hours we were told) but not everyone would fit on the bus, and unknown timing on when it would leave. At this point it was 9PM (we were scheduled to arrive in Delhi at 11AM...). My husband and I decided to risk it and take a cab that we had to pay ourselves (about $200 US dollars) to get to Delhi (about 5 hour drive). We both had terrible trips back to the US as well - almost missed connecting flight, forced to pay for carry-on luggage (a small back pack!) and duty-free goods by the Air India staff last minute. Just terrible experience all around. Never again with AI! The ONLY good thing was the air hostesses were kind and patient - example: they made sure people with food allergies got their correct.

The Air India lounge in Delhi , was very disappointing! The food was of poor quality and options were limited especially for vegetarians!! Beverages were fine. The in flight crew was excellent! . They helped me with my seat controls - the controls did not work without a hassle or assistance!! A very poor showing for a Business cabin!!! Post flight , the wheel chair passengers ( including Me) were “ shepherded and left waiting twice (an hour or more) before taking us to immigration! I chose to Fly Air India because I want. to patronize our National carrier with the hope that the experience will improve!!! Regrettably, I will have to look at other options for my next trip to India

It would have been perfect if there was onboard entertainment.

Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work

Worst International flight I ever had in my whole life time. Boarding is the worst of all and flight experience was also not good. Screens were not working, seats were not comfortable and lot more.