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One location in Miami Beach
3 locations in Miami Beach
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10.0 Wonderful
Anonymous, Oct 2023
Luxury
10.0 Wonderful
Melissa, Oct 2022
2.0 Poor
Anonymous, Sept 2022
10.0 Wonderful
Roman, Apr 2021
Cons:
Drop-off. When the car was delivered the agent began to mark all the dents and scratches on the car itself10.0 Wonderful
George, Apr 2021
Pros:
Staff was very helpful and detailedCons:
Everything was perfect.2.0 Poor
sasha, Oct 2020
Cons:
They had no cars available and never contacted me once something became available. Terrible serviceOne location in Miami Beach
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2.0 Poor
Anonymous, Mar 2021
Cons:
After having a reservation and waited in line for an hour the guy from the rental came and told that the didn’t have any more cars. So whats the point on making a reservation if they are not enough organized to know how many cars they have available. Worst experience ever2 locations in Miami Beach
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2.0 Poor
Anonymous, Jan 2024
Full-size
10.0 Wonderful
Lawrence, Oct 2023
Compact
10.0 Wonderful
Lawrence, Oct 2023
Compact
6.0 Okay
Cat, Dec 2019
Cons:
The woman at the pick up counter was wonderful and did a great job. The car itself was not clean inside and there were even stains on the seats.3 locations in Miami Beach
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8.0 Very Good
Angela, May 2021
Pros:
No hidden fees or charges unlike other experiences I've had at other car rental placesCons:
Felt like the toll system wasn't clearly explained to us and was sold to us in not in our best interest.2.0 Poor
Anonymous, Apr 2021
Pros:
No...car was unavailable10.0 Wonderful
Gilles, Jan 2021
Pros:
Rapid, no fee extra4.0 Mediocre
Anonymous, Nov 2020
Cons:
I paid a lot extra for a convertible. However, when I arrived there was no convertible available and I had to take another car.6 locations in Miami Beach
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6.0 Okay
Anonymous, Dec 2021
10.0 Wonderful
Anonymous, Nov 2021
4.0 Mediocre
Anonymous, May 2021
Pros:
The convenience of the storeCons:
No body told me the store was closing at noon I arrived 5 min late and It was closed, had to drive al the way to MIA and I was finned by the company. The car I received was not the one I signed up for, I reserved a focus and receive ed a fiesta. The car was dirty and smell like cigarette2.0 Poor
Anonymous, Apr 2021
Pros:
Staff was exceptionally rude. Our reservation was for 12pm but the manager was closing early that day. He told us to wait out front while he went inside to check on our reservation. Then he locked the door behind him, turned out the lights and left through a back entrance! Terrible!!! (So terrible, it was Hilarious!) But really, how could he behave so unprofessionally? He just left us out there. Would it have been so hard to say “sorry we have to close early today I can’t help you?”Cons:
He could have not left us standing outside and not locked the door and not snuck out the back door and not lied to us. He could have honored our contract with Hertz and delivered our car.2.0 Poor
Anonymous, Mar 2021
Pros:
Nothing. It was the worst rental Experience I ever had.Cons:
I had a reservation for noon and I called and asked are they strict on the time for appointments because I was at work and couldn’t make noon and I would be there on my lunch break between 2-3, they young lady said no. I get there to pick up my rental and they rented the car I reserved. Next they tell me they “upgraded” be to an SUV which is not what I wanted. The car also wasn’t ready so I have to wait about 20-30 minutes. I also changed the time I was going to keep the rental and they end up charging me more because it’s spring break. I get that part but I live locally and already suffering from having been in a car accident so I felt the up charge was ridiculous. I drove the vehicle less than a mile back to work. I drove less than one mile home that night and had a flat tire the next day. I’m told I’m responsible for the tire. The Hertz office did take care of it but eventually said it was a nail in the tire. I find it hard to believe after such a horrible experience that that was the case. I believe the air pressure in the tires was low because they rushed to get it ready. And I would have never been in this situation had they not rented out my car I reserved. Either way, I was already majorly inconvenienced by having to rent a car in the first place and make arrangements via Uber and rearrange my work schedule and the entire experience was awful. I will never use Hertz ever again nor will I recommend via word of mouth.6.0 Okay
Anonymous, Jan 2021
Pros:
Understaffed6 locations in Miami Beach
Locations in Miami Beach
1000 5th St Ste 100
+1 305 538 4883
1601 Collins Ave
+1 305 695 4898
1801 Bay Rd
+1 305 534 9037
4332 Collins Ave
+1 786 276 9776
4441 Collins Ave
+1 786 276 9776
6687 Collins Ave
+1 305 866 8411
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Intermediate SUV
2.0 Poor
Anonymous, Jan 2024
Economy
2.0 Poor
Anonymous, May 2021
Cons:
No one at enterprise office it was closed No one at fountain blue knew anything about were to pick up car Lost two hours waiting on phone Costumer help n managers totally useless Finally figured out the address was not in fountain blue even though clearly said fountain blue Walked two blocks had to wait on another line for hour Manager at alimo felt bad gave me car for free A for effort but how dose enterprise not know what or were or who to call? Very upsetting ruiend Mother’s Day at10.0 Wonderful
Hinda Esty, Feb 2021
Pros:
Great and friendly very helpful staff!2.0 Poor
katarina, Jan 2021
Cons:
They didn’t even have my car. I made reservations on 2 enterprise places and none of them helped me. The service it’s terrible and I would never recommend. Waste of my time going there on a first place. But for the future I know. I will never ever rent from them2.0 Poor
Natalie, Oct 2020
Pros:
Nothing. They didn’t have any cars for us to take and left us stranded.Cons:
Everything. They didn’t have any cars for us to take and left us stranded. The girl was rude and didn’t communicate well as to how she was trying to fix the problem. We ended up leaving the location and going with a rental car down the street.One location in Miami Beach
Locations in Miami Beach
4332 Collins Ave Suite 104
+1 888 826 6893
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2.0 Poor
Anonymous, Jan 2024
Full-size
2.0 Poor
Anonymous, Jan 2021
Cons:
I received a conformation and show up to the rental with no cars available I lost 2 hours plus Uber rides because of that. I also paid for insurance that charged me so now I have to go through that process.2.0 Poor
Brian, Jan 2021
Pros:
Nothing, I reserved a car days in advance and the location was not able to offer me a rental car. The line to get to the window was 4 hours long. Complete disorganization.Cons:
To be able to rent the car I reserved2.0 Poor
Frederick, Jan 2021
Cons:
I made a reservation for 1pm in Miami Beach at 4332 Collins Ave. I arrived at Alamo at 1pm. There was a line of 100 people and only 2 people working for Alamo. I waited for almost 2.5 hours and finally got my car at 3:27pm. You owe me for 2.5 hours that I paid for but didn’t use plus wasting 2.5 hours of my life.2.0 Poor
Igor, Jul 2020
Cons:
I book the car,call them that I will get there later. When arrived they did not have the car2 locations in Miami Beach
Locations in Miami Beach
221 16th Street
+1 305 604 9827
3801 Collins Ave, L4
+1 305 695 4183
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10.0 Wonderful
Belinda, Jun 2021
2.0 Poor
xavier, May 2021
Pros:
Thrifty did not have a vehicle available and did not help in finding another location with available cars. Blamed it on the third party supplierCons:
They need to honor a pre-paid, or any other, advance reservation. I will never use them again and not sure about ever using a third party on-line booking site like Kayak, priceline, etc...2.0 Poor
Anonymous, Apr 2021
Pros:
Nothing.Cons:
I made the reservation days in advance and they didn't have a car. They said I could be wait listed for much later in the day. I went to talk with them the day prior to ensure that had a vehicle and they were closed during supposed open hours of operation. I had to alter my plans due to Thrifty not working with the third party reservation. I had not been contacted by Thrifty to say no car available.6.0 Okay
Anonymous, Apr 2021
Pros:
Staff was friendly.Cons:
Even with a reservation, it took an hour to get the car.2.0 Poor
Anonymous, Mar 2021
Pros:
Nothing. NEVER RECEIVED CARCons:
KAYAK OVERBOOKED THE LOCATION BY 35 CARS. THERE WAS A FOUR DAY WAIT FROM MY SCHEDULED PICKUP TIME. Absolute trash, you guys at kayak.One location in Miami Beach
Locations in Miami Beach
959 West Avenue
+1 305 674 0399
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2.0 Poor
Naomi, Jul 2020
Cons:
Booked a reservation and location was closed, unable to pick up a vehicle and unable to obtain refund via car rental company or the third party site for the resevation.One location in Miami Beach
Locations in Miami Beach
2720 Collins Ave
+1 305 614 3002
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3 locations in Miami Beach
Locations in Miami Beach
18190 Collins Avenue
+1 305 466 1596
221 16th Street
+1 305 604 9827
3801 Collins Ave, L4
+1 305 695 4183
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No reviews available
One location in Miami Beach
Locations in Miami Beach
1100 West Ave
+1 855 359 2227
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2 locations in Miami Beach
Locations in Miami Beach
910 Collins Ave.
+1 305 733 0967
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One location in Miami Beach
Locations in Miami Beach
2720 Collins Avenue
+1 305 614 3002
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One location in Miami Beach
Locations in Miami Beach
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3 locations in Miami Beach
Locations in Miami Beach
1564 Washington Av.
305-938-0750
1659 James Ave
+1 786 727 9506
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No reviews available
2 locations in Miami Beach
Locations in Miami Beach
1659 James Avenue
+1 786 727 9506
3801 Collins Avenue
+1 855 616 6011
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No reviews available
One location in Miami Beach
Locations in Miami Beach
2720 Collins Avenue
+1 305 614 3002
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One location in Miami Beach
Locations in Miami Beach
5445 collins ave
+1 786 975 5555
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One location in Miami Beach
Locations in Miami Beach
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2 locations in Miami Beach
Locations in Miami Beach
1665 Washington ave Miami Beach
+1 877 434 7368
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2 locations in Miami Beach
Locations in Miami Beach
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One location in Miami Beach
Locations in Miami Beach
Lincoln Rd #309 235
+1 657 242 2424
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One location in Miami Beach
Locations in Miami Beach
1454 Washington Ave Miami Beach, FL
+1 888 505 1879
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One location in Miami Beach
Locations in Miami Beach
235 Lincoln RD. 309
+1 917 601 1964
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One location in Miami Beach
Locations in Miami Beach
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One location in Miami Beach
Locations in Miami Beach
407 Lincoln Road
+1 305 586 8960
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One location in Miami Beach
Locations in Miami Beach
2700 Collins Ave, Miami Beach, Fl
+1 305 614 3002
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One location in Miami Beach
Locations in Miami Beach
1000 5th Street
305-526-2129
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One location in Miami Beach
Locations in Miami Beach
2720 Collins ave
+1 305 535 1544
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One location in Miami Beach
Locations in Miami Beach
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One location in Miami Beach
Locations in Miami Beach
4332 Collins Ave Suite 104, Suite 104, Miami Beach, , USA Florida
+1 914 368 0091
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One location in Miami Beach
Locations in Miami Beach
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Pick-up location | Miami Beach |
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Car types | Pickup |
Hire locations | 0 |
Airport locations | 0 |