plus: service and personal assistance minus: online check-in did not work
plus: service and personal assistance minus: online check-in did not work
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service
All in all the flight was good. Love the fact that for airline food it was piping hot
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
Wonderful service, planes and interior in great condition, very pleasant experience
Every thing was fine. Some ild classical Hindi movies should be add
They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.
We started with a 2 hour delay due to some airplane technical issues, and while we got a little snack pack, it was a pretty long delay for SQ. The flight itself was short, there's no entertainment on the B737-800 and there's a small snack. Functional.
we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
The flight was great. We had to purchase extra long seats for the long flight. But overall it was great.
Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good
WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.
Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.
Seat and leg space is much better than the Qatar airline. The crew I would like to say is not meeting the requirements of emirates airlines cause it almost 20 years I am flying with emirates this time I really feel that crew is not behaving well someone asked for water waited more than 30 minutes and there are more incidents in this flight.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Overall good but one thing I didn’t understand is why they didn’t allow me to pick my own seat.
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Don't be afraid if you board an Oman Air Airbus A330 - it will take you to Colombo and not Muskat. The Aircraft is leased by Qatar Airways ;-)
Good staff, good intent, decent entertainment. More seat space would always be of benefit
No towels or tissue and chocolate and mint provided before arrival
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
The crew was courteous and efficient. There was no entertainment or liquor service on this short international flight.
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.)
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
The staff we fantastic and seemed to work very well with each other
Business lounge in Melbourne mediocre. Look at Emirates or Qatar, Qantas! Great friendly crew. Food was good but Emirates is a level above. Business seat good. But can’t compare to Qatar. Main reason for booking Qantas is loyalty and terrific connection via Perth to LHR.
I was pleasantly surprised with my flight to LA with Qantas. Although seats were not the roomies, service was excellent.
The service and smooth landing. Food was delicious and the staff was friendly. We arrived earlier than scheduled.
It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well
Qantas cancelled my flight for no good reason and rebooked me into a middle seat.
Boarding was terrible - the ground staff member Fredeya at lax was more military than customer service, have never encountered a customer service representative as rude as her. Apart from that all other staff were wonderful and the flight was good.
First time flying with BA and I will do it again. Staff at airport and on board were very nice and helpful
BA charged me 70 euros for one bag on my return after having recognized my frequent flier status and charging me nothing for the same bag on the outbound. Their employees are not well trained and rules are inconsistently applied.
I couldn’t select my seat until I checked in at the airport. Extremely difficult to talk to a customer service representative. Also, the gate announcement doesn’t appear until less than an hour before boarding.
They over sold the flight and I was not able to board. Had to buy two tickets so I would not miss my connection.
Wonderful service and very comfy in the bulkhead in Economy Plus! Delicious food.
On the flight from Venice to London even it’s short, 2 hours 20 minutes and mostly people are on vacation, it’s ridiculous to change money for the cup of tea or coffee. Also it’s to much to charge 80$ for 1 piece of luggage
Flying economy is like being packed into a sardine can.
The BA team at Sky Harbor is deplorable, full of unnecessary attitude and poor communication. It seems like every member of the team was looking at another to solve the problem, instead of taking agency to do so themselves. I saw no less than 6 altercations with the same gate agent where he threatened to revoke the passengers boarding pass for asking a wildly reasonable question, something as simple as where the cue to board was. I’ve complained to BA before but it seems this isn’t an issue for them, which is very disappointing
Boarding poor in London,ok in Chicago. Don’t like Heatrow/terminal5
It was very good. We got a late start by about an hour and a half. However I worked rather have that than crash. It was purely mechanical. They had our tickets ready when we came off the plane in London for the next leg. The only mishap was when we got to Lisbon my husbands luggage made or bit mine didn't. All was not lost because I did finally get it 2 days later. I was really pleased that they c made the effort.
Cheapest flights to the United Kingdom from South Pacific found in 2024