Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.
Bathrooms weren’t too clean. Onboard entertainment was light. Other than that everything was great. Food, service, comfort and crew. Although it was hard to understand the crew announcements.
Much better, not their fault but my plane was so delayed causing me to have to take this airline rather than my earlier connecting flight
TERRIBLE! Staff was unfriendly, rude, and demeaning. One flight attendant touched me to grab the complimentary blanket off my neck because I couldn't take it home, while a bunch of other people took theirs home. I have never been so ill treated. I am not happy at all. And flight was delayed, no information until short notice for everything. Lost an entire day at my destination. I expect a full refund for that experience. Never will fly with them EVER again
This was my first time flying SAS and used them for 4 flights. The crews, flight and communication was outstanding. I flew premium economy and was extremely impressed by their SAS lounges. I will 100% ise SAS again. Everyone was so pleasant!
I upgraded to economy plus and it’s so worth the price. The crew is exceptional and the food is pretty decent. I would definitely fly with them again.
I had economy plus and it’s definitely worth the price. The seats are so comfortable, so much space, great large TV screens, and you get fed often. Really decent food (although other fish was overcooked.) They do need better movie choices. The crew is the best. Super friendly and accommodating. So much better than most American run Airlines.
I paid for wifi and it worked about a total of 5 min. Feel ripped off
I couldn’t make it to the airport for my original flight due to bad weather; roads were shut down, buses and trains were closed. Since the plane wasn’t cancelled, I still had to pay $720 to change my ticket.
Overall, this flight team did a fantastic job. They came often with the water, coffee and tea. There was no meal choice in coach, but the lasagna lunch was decent. The sandwich snack just before landing was tasty. The baggage bins were large, so no trouble holding carry on luggage.
Good friendly service and food - The seats in business class are old, too hard and not very comfortable.
Horrible. Boarding was terrible. For a huge airplane, we needed to be transported to the plane. The boarding area was overcrowded and frantic. .The seats were so uncomfortable. The food was fine.
Only chicken as a meat dish through out the flight
Boarding did not have a clue what is an EU disability card
3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
The flight was very dirty and the food was very bad
First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence.
My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.
Process for on line checking needs a lot of improvement. Very frustrating.
Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
Worst airline in the world, will never travel in it again.
Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again
Comfort isn’t a word one uses on economy airlines! Boarding was okay, delayed but okay, the flight was good, quick and time was made up.
I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting
Bohužel zpoždění let o více než 6 hod, způsobil, že jsme nestihli další let.
Plane out was great, one back was cramped. Awful. Thankfully great crew!
The pilot did everything possible to make up the 35 minute delay. His communications were honest, prompt and positive throughout.
Very good, everything went straight forward, boarding, during the flight, landing and all on time Well done
What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.
3 hours delay, non comunicated until past the time of original boarding, no assistance, witnessed land crew shouting at a passenger
It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.
Letting people wait outside for boarding in the rain and almost 0 degrees for a high temperature destination is very customer unfriendly
Em relação a Ryanair, ter de ir ao check-in só para carimbar o cartão de embarque não foi muito fácil, são muito demorados, e atrasam a passagem do controlo de passaporte... E cheguei com 2 horas de antecedência
Cheap flights as you expect with Ryanair. I would take cheaper flights over entertainment and comfort for short haul travel. Main issue is usually delays at airports. In this case we landed roughly 2hr30 later than planned due to earlier delays with the plane. Not the worst I imagine
O voo atrasou um bom bocado A tripulação não era comunicativa,não fez vendas... Não abordava os passageiros... A 1°vez que me acontece tal coisa 🤷♀️
I hate Ryanair and have decided never to fly with them again, they treat you like animals on the way to slaughter and they never take responsibility for their errors and lousy service.
The usual average Ryanair flight, but we landed 20 min before due time, which was very good.