Find cheap flights from Brussels to Santiago

Flight was an Iberia Flight on Level but seemed to be outsourced to a 3rd airline - Wamos. Seating pattern was different than when booked, we waited on the JETBRIDGE for 45 minutes to board, food was terrible. Movie options were limited to about 20 and very old, TV shows was limited to about 15 and equally as old. Staff was fine but definitely the "b-team". Landed about 60 minutes early and waited on the runway for 45 minutes - despite that Logan Airport in Boston recently added new gates. Mediocre experience at best.

Improve food options. Do not charge so much for checked bags. As some who paid 990 EUR fir the round trip international flight it is horrendous to pay another 140 for 1 checked bag.

Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated

My luggage did not get to my Miami destination/home. I am waiting for it 24 hours later.

The only comment I have is why do you sell snacks on board? They should be free. When we take domestic flights here in US, our snacks are free. Also, please communicate with me in English. I received so many emails way before my flight that were in Spanish that I had to ask my son to interpret for me. You should be WELL AWARE if the customers you are communicating speak the language, it does mean that we speak and understand Spanish because we are traveling to Spain, NOT NECESSARILY! Thank you!

Service and food are good. However, main cabin with the extra cost one pays could be better. I don't see any difference with the rest of the seats in the regular category. The seats are too close to the ones in front. For short flights it is Ok, but for long ones there should be more space.

I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!

Seats, comfort level ugh. Crew was not attentive, only to coach

All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines

Appalling! The flight was delayed by 3.5 hours and the American Airlines staff at the airport where nit very helpful. Once boarded, the flight crew were unhelpful, the food was poor and the aircraft was tatty.