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5 locations in Newcastle upon Tyne
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Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Dec 2020
Pros:
The lady at Newcastle was extremely helpful and very friendly. Although the Lexus was smaller than I expected, the vehicle itself was comfortable, extremely clean and made my journey very pleasant. The drop off was very straight forward, although there wasn't any staff when I dropped the vehicle off in Aberdeen, and left the keys at the drop off letter box. Overall, I'd recommend Enterprise for hiring a vehicle in the future.Cons:
The vehicle category I had rented was the full size SUV, which states a Volvo XC60 or similar. The Lexus is much smaller than an XC60 and not a full size SUV. I think the vehicle categories should be described much more clearer.10.0 Wonderful
Dec 2016
Pros:
Staff were excellent!Cons:
Nothing8.0 Very Good
Nov 2016
Pros:
Ease of access to trainsCons:
Difficulty to find a parking spot on dropping off the carOne location in Newcastle upon Tyne
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Reviews
10.0 Wonderful
Aug 2022
10.0 Wonderful
Oct 2020
Pros:
Very accommodating and easy customer service!Cons:
We were so satisfied. We'll be back there in the next year!2 locations in Newcastle upon Tyne
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Reviews
10.0 Wonderful
Jun 2024
4.8 Mediocre
Oct 2018
Pros:
The car was OK and met my expectationsCons:
I agreed a hire cost with Kayak from the USA. When I picked-up the car I was told I had to pay an extra £21. When I argued that I had a contract they somewhat reluctantly said that an adjustment would be made when I returned the car. But when I returned the car the office was closed because of flooding problem according to the notice on the door! When I called the number I was told to just put the keys through the letterbox! Now I am very uncomfortable that the contract has been concluded in an appropriate and professional manner.10.0 Wonderful
Sept 2018
Pros:
the Fiat 500 - so sweet for buzzing about visiting familyOne location in Newcastle upon Tyne
2 locations in Newcastle upon Tyne
2 locations in Newcastle upon Tyne
One location in Newcastle upon Tyne
One location in Newcastle upon Tyne