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4 locations in Melbourne
Filters
Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Dec 2019
Pros:
There was an issue with the first car not being clean and the staff was very responsive and gave me a different car right away without hassle.10.0 Wonderful
Jan 2019
Pros:
Great dropoff10.0 Wonderful
Dec 2018
Pros:
That it was new and well maintained when I had to change my time then it was easy as9.6 Wonderful
Mar 2018
Pros:
Fast check in/check out; accurate pricing to online quote.clean new car & no charge upgrade.Cons:
GPS navigator a bit too pricey per day, shoild be a standard free option.9.6 Wonderful
Aug 2017
Pros:
Agent who helped us with the return was good. It was unclear why the amount we were told the rental would cost, and the cost the computer showed were different (not to our favor by quite a bit). He tried to find out what happened and made adjustments. Also told us about a great place to eat.Cons:
Hertz seems to rely on the clients to take pictures of any car damages when they pick up the vehicles, and have those pictures to show the agents when returning the car. Very much on the honor system, which if it works is fine - just surprised that they don't have such pictures in the Hertz system tagged to each vehicle.3 locations in Melbourne
2 locations in Melbourne
5 locations in Melbourne
Filters
Reviews
8.0 Very Good
May 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Feb 2024
10.0 Wonderful
May 2021
Pros:
Friendly service, clean modern car.8.0 Very Good
Jul 2019
Pros:
Easy rental in a foreign countryCons:
My confirmation said Kluger but got smaller vehicle at check in10.0 Wonderful
May 2019
Cons:
This company has an attitude which I appreciate. Very service-oriented. Vehicle was great too. Real clean inside.4 locations in Melbourne
Filters
Reviews
10.0 Wonderful
Feb 2024
2.0 Poor
Dec 2020
Pros:
Staff was fine - but the car as advertised was NOT what was produced, which was acknowledged. But there was nothing to do by that point as we had to leave.Cons:
The car as advertised should be the car that is given. I gave up a cheaper reservation, closer to home for this one. Just wrong.6.8 Okay
Jan 2020
Pros:
The car was great and had no issuesCons:
I hired the car expecting to pay the quoted price on the website. Instead when I arrived to Avis with my itinerary in hand for the week ahead I was charged double by hidden fees for my being 23years old. Not a word was mentioned about by the website nor the staff until the keys were being handed to me and asked to sign the paper work. At that moment in time it’s too late to go through another rental agency or cancel plans so I had to bite the bullet. Please read all fine print and ask questions before you book.9.6 Wonderful
Mar 2019
Pros:
Pick up and drop off was easy, best service i've received so far in car rentals. Car imo wasn't worth the price but that could be negotiable but everything was good8.0 Very Good
Dec 2017
Cons:
Not clean. No air in tyres before giving to meOne location in Melbourne
One location in Melbourne
2 locations in Melbourne