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No towels or tissue and chocolate and mint provided before arrival

They made us deliberate waste time by holding our passports and boarding passes making us miss the flight

I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍

The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .

I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job

Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless

Terrible. The website insisted that I wasn't logging in correctly to confirm my flight. It also wouldn't let me register as a member. I was unable to get a boarding pass until 4 hours before the flight so I couldn't get through security and had to wait. It was unlike anything I've experienced in decades.

Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline

There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.

Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.

Food could have been better Entertainment was absent even in Business Class

I like it very much. Gulf Air is always the topper rank of the world. I love it very much.

The drinks should come before food. Unable to have any fluid unless after food. Thanks

Gulfair were on top form and everything went as planned

The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.

Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk

It was a great experience, can’t wait to do it again soon!!

Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight

The boarding at Heathrow is chaotic. That's partly due to the lack of space and seating at gate 8, and a Qatar flight from gate 9 at the same time. That's down to Heathrow rather than Gulf Air. I've had a similar experience here before. Another problem which isn't specific to Gulf Air or Heathrow is announcements, and those for boarding in particular. They are difficult to hear with all the other noise and for me with hearing problems it's even worse. A simple tv screen would help, so long as it's updated of course.

This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!

Lovely crew - comfortable journey despite it being an older plane.

The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.

Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!

Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience.

The staff was very nice and polite but it was very very hot and no ways to have some fresh air. It would be nice to have more time to sleep since it was a night flight

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Food was very good. Again tray could use a non-skid mat. I had a regular seat - comfortable - able to sleep undisturbed. Boarding was uneventful.

Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.

Food and beverage service have rooms for improvement .there were no entertainment facilities available

Very very bad service very tight seats never ever flying with Etihad again

Next time im going to use Kuwait air lines, hopefully

Comfortable seats. Be aware there is no alcohol on this airline.

Seats were comfortable. Be aware there is no alcohol on this airline.

Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.

It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks

Wheelchair service is not available right away on Kuwait Airways

Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good

Food quality should be upgrade. Plastic spoons looks like not good as well as food quality not up to the mark.

Everything was great specially the seats was comfortable even I was in the economy and the food was really Great👍

Not much on entertainment, food was good but not delicious, flight was on time

The boarding to Gatwick was a breeze but the boarding from Gatwick was a nightmare. The onboard service to Gatwick had a lot to be desired but the onboard sevice from Gatwick was amazing ! Very nice,friendly and funny ! Would I recommend BA to anyone.? ! Yes I would!

Really quick check in and security at Heathrow Terminal 5. Staff on board were lovely and very friendly. Could have provided a few more drinks on the flight but they were available at the back of the plane.

Flight boarded and took off late for unknown reasons. Crew insisted we check our hand luggage due to full flight, which it was not even close to full. Then had to wait almost an hour a and a half for the hand luggage to come onto the luggage belt since it was loaded last. This came after many hours of traveling pregnant with my 6 year old daughter. Really didn’t appreciate the unnecessary delays. What the hell?

Left late. Crowded like cattle. Standing and waiting. Food on board getting worse.

Terrible- the flight time was delayed and then I was denied boarding because I arrived at the new time of departure

It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.

Flight delayed an hour due to plane maintenance issues after getting in line to board. Issue was plane galley ovens which eliminated hot meals for overseas flight. Cold selections were limited due to availability. Drink and meal service (already an hour delayed) was very slow. Upon arrival in Nashville, had to sit at gate for about 15 minutes before disembarking with no explanation. Local police then boarded plane as we were disembarking so maybe that was the issue.

Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.

Poor technical details on this plane. 1) There was no WiFi on an 8 hour long-haul flight. So no work could be done. That's below the standard expected for airlines these days. 2) The power outlet at my seat was busted and not working. 3) The headphone jack was loose and I had to keep adjusting my headphones to get good reception, or when it slipped out. - The flight was delayed to due mechanics. Sometimes this can't be avoided, I understand, and it's a big inconvenience to arrive that much later when traveling across time zones (then arriving at 4am from the prior time zone). - Also unique to this flight, the northern lights were visible on the right side of the aircraft, but I only found out after we landed (b/c again no wifi). I understand there are considerations about people being out of their seats to look, but I feel extremely disappointed and resentful that I wasn't told so that I could have a chance to look at this probably once-in-a-lifetime cosmic event from a view in the sky. - Flight crew was otherwise friendly and helpful.

Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.