Great!!! The first flight was a little painful because the chair wasn’t reclining and my back was destroyed by the time I got in London. But the second flight was perfect!! Super comfortable, the food was amazing, the crew super polite and helpful. Overall, I had a good experience
Great!!! The first flight was a little painful because the chair wasn’t reclining and my back was destroyed by the time I got in London. But the second flight was perfect!! Super comfortable, the food was amazing, the crew super polite and helpful. Overall, I had a good experience
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
The seats were uncomfortable. It was an old plane. The crew could have been more hospitable.
Air hostess delayed providing food and then pulled away the tray before i finished eating
Everything was great except for online checkin. That was through BA- glitchy and needed help on seat choice in person at the airport (and the staff were fantastic). Unclear if the problem is due to booking lower fare thru kayak vs directly with Finnair or BA but seems to be the norm.
Great and pleasant service and smooth flight with wonderful and clean amenities.
Never got on this AA flight since British Airways delayed my original flight 29 hours
My ticket was cancelled unannounced and I was left stranded in the air port
It was nice and smooth from boarding to landing. Flight crew was wonderful and very professional.
The crew was great but we sat in the plane for over an hour before takeoff combined with a 4 hour delay on our previous flight caused us to miss planned scheduled meetings in Geneva.