There's no inflight entertainment, plane was old, power USB didn't work
There's no inflight entertainment, plane was old, power USB didn't work
The crew was very attentive and kept busy serving a variety of treats!
When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!
I asked for a wheelchair. I have a back health condition. I had to walk a lot
Very poor, they didn't want to attend to me until I missed my flight, my bags are missing
The beef that I reserved for my two kids and I in business class, and asked two flight attendants when boarding the plane (I was the second in) was not available.
You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.
2 hours delay & 1 hour stuck on the plane because the airport didn’t have a bus to pick up the people. So I lost my connecting flight…. really bad situation, because the service was really bad in London.
Cabin crew needed to serve more water (fluids in general) on such a long flight.
BA once again made it even worse. Crew arrived almost 1 hour late in São Paulo delaying the flight, food (in Business / Club) was simply horrible and our luggages were lost in London. It is just amazing the effort made by BA to irritate and make the life of its frequent flyers miserable ! Congrats BA !
Dublin (undefined)Ireland
Port of Spain (POS)Trinidad and Tobago