This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
Nothing really was great as such. Seen other no name airlines perform better.
Movie selection was ok, but could be better. Would like to see greater selection of newer movies.
Don’t use them on the IST-isb route, horrible service
Boarding did not have a clue what is an EU disability card
There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.
The flight was very dirty and the food was very bad
COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.
Just on time arrival and departure would make it great
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "