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2 locations in Prague
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Reviews
2.0 Poor
Dec 2017
Pros:
I was angry. After waiting and calling and trying to solve the problem we gave up - no car, no logical explanation.Cons:
Read the previous comment.10.0 Wonderful
Apr 2017
Pros:
Had a great customer service experience Agent was well versed in foreign travelers2.0 Poor
Jan 2017
Cons:
I showed up to the place and they could find my reservation, didn't rent the car.10.0 Wonderful
Jan 2017
Pros:
Pick up was easy and fast (no line), got upgrade to next size and diesel. Return took about 2-3 min after three weeks of rental.2.0 Poor
Jan 2017
Pros:
We came from a flight to pick the car at 8:25 ( not at 8 as i asked. There were no car and thay said its my problem that i wanted to rent it with KAYAK company that made mistake and overbooked cars without check the Dollar company so they dident let us car/speak with the mannager or anything and sent us away, after 3 hours of waiting there and please ask to help us get a car we saw that someone bring backcar and after long conversations they let us the car . I couldent find your phone number or way of contact but i think kayak and dorral company dident behave in the standart way of international company and i dont trust or recommand anyone use this companyies again. I will be happy to hear from someone from your company about it please because we paid more, we lost lots of hours in the airport and the main thing- the trust of this companies and especially -you - Kayak that got our money!10.0 Wonderful
Sept 2016
Pros:
We had to stay additional 3 days and they extended our rental at the same rate without any up charges!2 locations in Prague
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Reviews
5.6 Fair
Oct 2017
Pros:
The pick up location was good and the people were friendly.Cons:
We had reserved an SUV and when we picked up the car they said we had been upgraded. As it turns out we were downgraded to VW Golf. We were barely got our luggage in the trunk. The car was OK but not the type we had reserved. They said it had GPS at no charge. Then the car came and did not have GPS so they put in one, then tried to charge us when we checked in the car. I knew there was a drop off fee but then the "upgraded car" just happened to be a Hungarian registered car which we did not notice because we were trying to cram all the luggage in. We were dropping the car off in Hungary from Prague. 300 Euro drop off to take a car back for them. Not a good experience in Prague. I believe we were overcharged based on my original rental reservation which seems to be a common complaint in your other reviews. Kayak should make some adjustments.10.0 Wonderful
Oct 2017
Pros:
Very easy and fast check-in10.0 Wonderful
Jun 2017
Pros:
Friendly, helpful, fast service.2 locations in Prague
3 locations in Prague
Filters
Reviews
10.0 Wonderful
Jul 2022
8.0 Very Good
Jul 2016
Pros:
Nice clean car.Cons:
Location is hard to find - there are signs for all other rental companies around the station except for Sixt. Spent 30 minutes running around the station trying to find the office. There is no after-hours drop-off. I returned the car after 10PM and I had to come back next morning to drop off the keys.3 locations in Prague
2 locations in Prague
2 locations in Prague
2 locations in Prague
2 locations in Prague