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5 locations in Dubai
Filters
Reviews
2.0 Poor
May 2024
4.0 Mediocre
May 2021
Pros:
Relatively quick in paperworkCons:
More clarity on prices and hidden taxes!!!2.0 Poor
Mar 2021
Pros:
Extra charges on pick-up for airport taxes when other companies do not charge. Car had with an odor of cigarettes. Returned the car 10 h earlier. Rates not really good.6.0 Okay
Jan 2021
Pros:
Staff. LateCons:
Speed up process4.8 Mediocre
Feb 2020
Cons:
Clarify the insurance value in the website, as we could calculate our budget accordingly.2.0 Poor
Nov 2019
Cons:
The vehicle was booked with basic insurance but once the car was to be collected Budget requested me to pay the basic insurance again. So this was paid twice. Tax Invoice from Budget not yet received.3 locations in Dubai
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
May 2021
Pros:
Clean car fast checkinCons:
Need put a sign board in airport with name of Alamo2.0 Poor
May 2021
Pros:
One lady very good and quick taking care of customers.Cons:
It's impossible to understand how much they are going to charge. They tried to increase the price of the car of a lot of money. Thankfully I had the email showing the price I had reserved it for. They overcharge for deposits through a 3rd party company and they are not sure when the deposit will be returned, if it will be returned, as several people had issues with it. The deposit is $1000. There was a nice lady working there. 2 men standing next to her didn't want to help us out, one asked the other to help and he said no! When returned the car and asked for a receipt with charges they tried to tell us they would have emailed us. Not very professional!10.0 Wonderful
Mar 2021
Pros:
Staff friendly car clean and dis-infected.6.0 Okay
Mar 2021
Cons:
I wanted to rent for an extra day but couldn’t get the same rates, so returned. It was an inconvenience. Why can’t car rental companies in Dubai extend rentals at same discounted rates?8.0 Very Good
Jan 2021
Pros:
Friendly and promptCons:
Faster service11 locations in Dubai
Locations in Dubai
Filters
Reviews
6.0 Okay
Feb 2024
2.0 Poor
Dec 2018
Pros:
They refuse to give me a car!! they said the reservation is not confirmed !!??10.0 Wonderful
Mar 2017
Pros:
I felt welcomed, and though I have heard over the years horror stories of renting cars abroad, my experience with Dollar at Dubai airport was excellent.Cons:
Returning the car, it wasn't clear where to park (unlike in every US airport, there's no obvious 'rental return' lot. I had to find a parking spot in close proximity to the office - but that is just Dubai normal. I just wish it was made clearer.10.0 Wonderful
Mar 2017
Pros:
All went as planned. excellent service, excellent car10.0 Wonderful
Feb 2017
Pros:
Always satisfied with my car rental experience from Dollar. Consistency is the word2.0 Poor
Nov 2016
Cons:
It was not confirmed. They asked for full normal price if hired directly. They did not accept email confirmation sent by you. Thanks8 locations in Dubai
Filters
Reviews
2.0 Poor
Feb 2024
2.4 Poor
Jun 2019
Pros:
NothingCons:
Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more fees8.0 Very Good
Apr 2019
Pros:
Staff was very kind and attentive.Cons:
The car was about 3-4 years old and the AC didn't work well.2.0 Poor
Feb 2019
Pros:
the car is differentCons:
the car is different2.4 Poor
Jan 2019
Pros:
I don't like their serviceCons:
I don't like their services also the price is high2.0 Poor
Jan 2019
Pros:
That my family was safe after vehicle malfunctionedCons:
This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.3 locations in Dubai
6 locations in Dubai
Filters
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Dec 2021
10.0 Wonderful
Dec 2021
6.0 Okay
Dec 2021
7.2 Good
Aug 2018
Cons:
I rent the car for one day and u charged me 2 days. Not fair.2.0 Poor
Jul 2018
Pros:
Nothing unfortunatelyCons:
I went there with all the necessary documents. After some time waiting, they informed me that they didn't have the car I rented, nor any other car in the upgrade. Even though I have reserved the car way before AND paid for it AND called to confirm a day before, they did not have the car... I still didn't receive my refund by the way. They did offer a downgrade, but I couldn't send back home one of my kids with two bags!13 locations in Dubai
Locations in Dubai
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
Hidden charges which never agreed! Stuff won’t accept but to charge the daily hidden charges, even though it’s not mentioned in my booking!Cons:
Charges should be clearly mentioned and never hide unexpected charges! Even little amount of money should always be clarify! PS NO HIDDEN CHARGES! this makes me feel I’ve been scammed, not good at all.6.8 Okay
May 2019
Pros:
Staff friendly. The keep you updated via email. The drop off was good.Cons:
Pickup was terrible, the staff was friendly but the queue line was very long and one staff available. It took me around 30 minutes to pick up my car. In Kayak the choice of car was Form but on reality the car was Renault Duster, so Kayak should update the profile of this car.8.4 Very Good
Nov 2016
Pros:
They give us a bit better car than we expected because we booked some small car from A category and they gave us Toyota Yaris which is I think from B category.Cons:
They did not mark clearly scratches that were before so when we were returning the car they were thinking we made these scratches and I clearly pointed them to write some of these when we picked up the car. But at the end, they accepted all of these was from before and didn`t take any money from the deposit. Another thing to pay attention is to additional cost like 16aed for "road tax" and 25aed to return car at airport, so I returned it to Al Raha mall. Also when you renting from any company pay attention to the level of full because often they don`t give with full level and they expect to return them full level.5.6 Fair
Jul 2016
Pros:
Good & clean carCons:
The rear lights were not working and this caused me an issue with police as I got a fine because of this.8 locations in Dubai
Filters
Reviews
6.8 Okay
Feb 2019
Pros:
Yes, the philipian lady at check in was very professional and helpful. Drop off, staff was ok not to welcoming.Cons:
Give clear guidance how to go to the terminal 2!2.0 Poor
May 2018
Pros:
NothingCons:
We booked and had a confirmation email with the price for the rental for 8 days. When we arrived the person at the desk had all our reservation information but said the price was 4 times what our email said. When we showed him the confirmation stating the vehicle and the price, he said “I cannot do that price, this is my best price” and the amount was four times our confirmed reservation amount. We have since checked back to see if we misunderstood the email but no, they just offer one price online and then when you get there adjust the price and will not honor the confirmation from online. The worst part is when this was happening the guy behind us in line said “oh yeah they do that all the time, every time I rent with europcar they charge way more than when you originally book, it’s a huge scam” he said the only reason he uses them is because it is a company card so not his money. I would NEVER use them again. We had to scramble to find another company last minute and got a car from them for a more reasonable rate.2.0 Poor
Apr 2018
Cons:
I booked the vehicle in AED(local currency in Dubai) and I have an email confirmation for this, but when I got to the rental desk I was told the amount would need to be paid in dollars. So the reservation turned out almost 4 times the amount. Even though I had an email confirmation with the currency clearly written in AED, they would not honor it. They already had the slowest and most pathetic service I’ve ever experienced in my life, so I went ahead and just paid the amount to save my time. I highly would not recommend this company.10.0 Wonderful
Mar 2018
Pros:
Thier flexibilty and the free upgrade10.0 Wonderful
Feb 2018
Pros:
the same i booked with full options and tented windows3.6 Poor
Feb 2018
Cons:
It took way too long (~45) min to get the car out at rental place. Car was not clean. It took two follow-up emails to get the rental invoice emailed to me.8 locations in Dubai
Locations in Dubai
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Dec 2023
9.6 Wonderful
Oct 2020
Cons:
Good2 locations in Dubai
Filters
Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Apr 2020
Cons:
Good service nice people7.2 Good
Jun 2019
Pros:
The outstanding service by the employees and duty managerCons:
Not to put a misleading offer (it was supposed to be a Ford Focus or equivlant, but i got a Chinese car?!!!) and too many hidden fees that appears later at the branch2.0 Poor
Dec 2018
Pros:
NothngCons:
I reserved on your cite BMW Q1 and they gave me a Chinese crummy and unsafe car. The customer service was horrible . Will never rent a car from them and never recommend them .2 locations in Dubai
Filters
Reviews
2.0 Poor
Oct 2023
No locations in Dubai
Locations in Dubai
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Sept 2023
6.0 Okay
Jun 2023
Most popular agency | Autounion Car Rental |
---|---|
Most popular model | Mercedes-Benz E-Class |
Average price | £76/day |
Good deal | £67/day |
On average, hiring a Mercedes-Benz car in Dubai costs £76 per day.
You can hire Mercedes-Benz CLA and Mercedes-Benz E-Class in Dubai.
Car hire companies in Dubai that rent Mercedes-Benz cars include Ace and Autounion Car Rental.
Hiring a Mercedes-Benz E-Class car in Dubai costs, on average, £73 per day.
Hiring a Mercedes-Benz CLA car in Dubai costs, on average, £91 per day.
In the past 2 weeks, the cheapest Mercedes-Benz car rental model to rent in Dubai was the Mercedes-Benz CLA (£70/day), followed by Mercedes-Benz E-Class (£28/day).
The Mercedes-Benz E-Class is the most frequently booked Mercedes-Benz car hire in Dubai.
On average, hiring a Mercedes-Benz car in Dubai costs £533 per week (£76 per day).