Book Thrifty car hires at Portland Airport

Reviews

Recent reviews

Traveller rating

Wonderful

24

Very Good

14

Good

2

Okay

13

Fair

5

Mediocre

0

Poor

35

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car was cleanper day

car availablecustomer service

get the carnever rent

friendly staffgreat price

2.0

Completely disorganized. Couldn't figure out if I had rented with thrifty, Hertz, kayak, or Expedia. Failure to provide me a working confirmation number. Vehicle was different from what I specifically rented. Telephone operator non existent at either San Diego international and Portland international. Customer service non existent. Can't login and make changes online because confirmation number didn't work (this is a recurring issue since I can remember, every time I reant through a third party). I paid for prepaid gas when I picked up the vehicle then when I returned it, the tech had showed me that they never added it or charged my card for it. I'm not even done with my list but this is taking too much time. Good luck.Reviewed 1 Sept 2024

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2.0

I booked through Expedia. Not clear it was no cancel or no change. Had to change dates. Not allowed. Expedia customer service didn’t help, and Thrifty was greedy and short sighted. So I never picked up the car in Portland BECAUSE I WASN’T THERE because I moved my trip by three days to 8/24-26. So I’ll never rent from Thrifty ever again and never through Expedia either. Kayak also suspect. Lost like $290 and had the pleasure of getting all the helpful reminders over the last several days about the car I was not picking up nor returning but I was paying for. Terrible experience. So stupid as I rent a lot of cars and you or thrifty will not be beneficiaries of that. Haven’t been this irritated about travel in decades. Such a short sighted decision. I’ll enjoy my Sixt rental tomorrow and every other time I rent from now on.Reviewed 24 Aug 2024

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2.0

Thrifty promised a call or text to confirm our car. It never happened. Flight delay meant we arrived after closing. No info about what to do, no ability to get our car, no humans or options available on any phone number we called. Ultimately a security guard told us we could Uber to our hotel and the car rental companies usually reimburse. Spent $100 on car service and rented from someone else the next day.Reviewed 23 Aug 2024

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10.0

Everything was quick and easy with pickup and drop off. No complaints.Reviewed 21 Aug 2024

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2.0

I had a confirmed rental for 11 am at PDX (Portland airport). The car wasn't ready then, at least not according to the Thrifty app ("check-in to avoid the lines!"). I waited in the lines. One hour later, the car still wasn't ready. I was told there were delays at the car-wash and it would be another couple of hours. I ended up booking with another company. At 6:30 pm, the Thrifty app showed the car still wasn't ready...Reviewed 13 Aug 2024

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4.0

The car was great. Clean, and in great condition. My main issue was the cost was nothing like what I was quoted online I was quoted $170 for just over one days rental. The actual cost at the desk was nearly $400. I was supposed to get full to full fuel but was charged $40 dollars. I won't use kayak or thrifty again for car hire as a result.Reviewed 10 Aug 2024

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4.0

Pickup was disappointing. The clerk was nice and professional but when we ran my card the POS machine froze. So, the clerk rebooted it, ran my card again, and it was declined. I called the bank immediately and they informed me it was declined because the 1st time it was ran, it was authorized. The clerk said it wasn't showing in their system as being authorized. So, we ran it again and it said approved but again didn't show up in the system as approved. By this time, I had been charged twice and still had not been able to rent the vehicle. I had to go to Hertz and the manager had to manually rent the car to me. I now have to make sure I am reimbursed the 2 extra charges of nearly $800. What a hassle!!Reviewed 9 Aug 2024

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6.0

They wanted way too much money for five extra hours because my flight got changed. Had to sit at the airport for six extra hours.Reviewed 29 Jul 2024

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4.0

Very very slow checkinReviewed 20 May 2024

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8.0

GoodReviewed 7 Mar 2024

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2.0

PDX has rental pick ups left unmarked, leaving you guessing where to go. When you finally get to Thrifty, you then will likely have to leave your stuff and go back downstairs. They didn’t give me the car I requested, and because of it I ran out of miles before my destination. I had to stop to charge the EV - it cost me $50 to get enough juice to get me to where I was going, and then Thrifty charged me again for being undercharged. Terrible experience.Reviewed 9 Dec 2023

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10.0

Polite knowledgable agent. Clean new facility. Counter did not open before 7am like some of the othersReviewed 21 Oct 2023

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• How much does it cost to hire a car from Thrifty at Portland Airport?

  On average a hire car from Thrifty at Portland Airport costs £37 per day.

• What is the most popular hire car from Thrifty at Portland Airport?

  Intermediate (Mazda Mazda3 or similar) is the most frequently booked hire car type from Thrifty at Portland Airport.

• Where can I find Thrifty hire cars at Portland Airport?

  7240 Northeast Airport Way is the closest Thrifty hire car location to Portland Airport. The telephone number for this location is +1 503 528 7900.

• Does Thrifty offer shuttle or airport pick-up services from Portland Airport (PDX)?

  Yes