Good staff, good intent, decent entertainment. More seat space would always be of benefit
Good staff, good intent, decent entertainment. More seat space would always be of benefit
No towels or tissue and chocolate and mint provided before arrival
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
Online check-in doesn't work. That's why I couldn't give it full Star.
They shld improve and provide a lunch or dinner in an international leg
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.
Crew was very slow with service esp food and picking up trash. Didn’t even do a last trash pick up before landing Waited 1.5 hours after food to take our trash and was trying to give coffee and tea when they hadn’t yet taken our trays away which was ridiculous esp for people trying to nap or needing to get up to use restroom When someone was sleeping instead of coming back later or skipping them they were trying to shove their stuff on me as if we were related just bc both of us were Indian when I told them clearly no. It was ridiculous.
1. Food provided was not per the selection. 2. Very old and outdated media infotainment and not much language oriented films 3. Better provide with a proper headset rather cheap in ear headphones.
Food should be provided according to the passengers selection. In flight entertainment system must be updated with latest devices and applications. Proper over head headset must be provided rather than providing cheaper ones.
Good crew and good flight but could have run on time They were waiting to collect people from connections
Very poor. Lost my luggage. Luggage never came in New Delhi from Munich and I created a lost luggage report with Lufthansa. Still waiting for luggage. Overall poor experience.
In a half empty plane LH put me on the only row in Economy plus were 3 people were sitting. Instead of asking either one of us if we'd like to switch to an empty center row , they moved people from the back to the empty middle rows. In the end I felt cheated because I paid more for my seat and lost out.
Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.
The premium economy seat is one of the most comfortable that I experience. The food is also better than the ones you get in Economy, though the boarding was a missed opportunity, no priority observed, a complete mess.
Dropping off checked in luggage was terrible. The queue was insane. It took over an hour to drop off a checked -in suitcase. They had four flights checking in at once and 2 people in the kiosk to assist
Food could have tasted better and had more options - they ran out of vegetarian options. Considering this was business class, I don’t think that’s acceptable.
Prague (undefined)Czech Republic
Bengaluru (Bangalore) (BLR)India