Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
It was ok, not as good as it used to be. The Heathrow connection was a disaster - complete anarchy, unknowledgable and skimpy assistance and signage. Gate crew at next flight was great, held the flight while my wife struggled through security.
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
Air hostess delayed providing food and then pulled away the tray before i finished eating
British Airways planes are too old verses other airlines, followed by luggage not turning up, with a customer service team unhelpful in trying to locate or send to hotel was appalling. 3 days without suitcases on a leg that flies 2 x daily.
Annoying customer pushing my seat did not make this pleasant.
Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.
Never got on this AA flight since British Airways delayed my original flight 29 hours
Flight delayed Got bags after 5 days Delivery of bags was done 500 meters as driver did not want to go into my street
I was called up at the gate not knowing why and then handed over my passport and was told I was being upgraded from Premier economy to Business class and it was wonderful. I've never been upgraded before and it was such a pleasant experience.
Johannesburg (undefined)South Africa
Calgary (YYC)Canada