Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better
More facilities to transport to the gates......felt too much walking distance
The made us waiting and held our passports and boarding pass making us miss our flights
they give hard time at checking, they not allow computer bag or purse
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
Boarding procedures are very tiring. We have to clear security twice for our connecting flights from Doha. Also every time we board flights we have to show boarding passes 5-6 times.
Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less
Very very bad.. more than 48 hr I didn’t received my baggage yet
Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.
The staffs were very good and helpful especially since we were traveling with a toddler
Very disorganised check-in and boarding. We won't fly with them again
Nothing really was great as such. Seen other no name airlines perform better.
Boarding did not have a clue what is an EU disability card
3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.
seat didn't fold children noise in the air plain. no foot space
Service was superb and the flight experience overall was great
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence. Thank you for your attention to this matter, and I look forward to your prompt response.
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.