We were told to check our bags at the last minute, and the communication was poor.
We were told to check our bags at the last minute, and the communication was poor.
They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.
Not connecting flights. Missed my flight from Dublin to Liverpool because I arrived at Dublin one hour too late. For this mistake, they offered me a flight from Dublin to Manchester. Thats great and all, but I waste time and money to commute to Liverpool. Be sure to check the time of your connecting flights, because they sure don’t when they sell it to you
Self check in Kiosk did not recognize that I had prepaid for my luggage. This caused a 40 minute delay even though I had my British Airways email receipt for the prepaid luggage.
Horrible seat allocation. Boarding was slow. Food was average and so was entertainment. The TV terminal didn't work and so had to use remote.
Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.
There was a medical emergency and required extensive wait for offloading after a long flight. Curious to see if there are other ways that it could have been more effective.
Everything was great - but then had to wait one hour for my luggage in Verona…
Great and pleasant service and smooth flight with wonderful and clean amenities.
It was truly amazing. I will do it again! Excellent!