No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
No Wi-Fi 50% of headphones handed out do not work. Otherwise pleasant.
Very nice staff. organized check in and good food. Bit cramped and tired looking plane inside
Was so surprised that for a short flight we were served a sandwich lunch
I didn’t like anything. I fly about 40 times per year and this is by far the worst airline I’ve even been on.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
I had bad experience, the first flight was delayed for 4 hours & the second flight was delayed for 40 hours!!!!! The staff on the flight from Amman to Detroit are rude . The food was not good at all.
Regarding the boarding: it needs more efforts to make it more convenient
Entertainment content is outdated. Food; I chose the chicken meal with rice, I would like to know the thought process of serving rice and chicken to be eaten with only a fork?! I don't eat spicy food for health reasons, I found out that the rice is very spicy after the first bite, so I didn't eat.
It was operated by Oman Air . So old airplane so dirty and so hot till we were flown We paid a full price for this flight but it’s not acceptable The plane was parked in cargo parking it was very far from the airport
Some entertainment would have been appreciated on a 5 hours+ flight, the aircraft was quite old, even trays kept falling down with each minor turbulence. Meals were also bad.
Seats were not the most comfortable and food options weren’t great but overall but everything else was excellent
I dropped my wallet under my seat on this flight with all of my money and credit card. I requested to be able to go back and retrieve it but Lufthansa denied my request. I went to the Customer Services and they called Lost and Found but I was told nothing found would be turned in until around 12:00pm. My next flight was leaving so I was unable to check to see if my wallet was turned in. I will never fly with Lufthansa again.
Waiting too long before getting on the plane. No communication, slow...horrible
It was alright, you are sure about your bags even though they will be bag checked, you will get them back once you disembark.
Their service , specifically the way Lufthansa manages luggages is terrible
The plane is very old and the seats are very small and the distance between the seats is very narrow for a rage person to seat comfortable
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
. Actually, the seats were quite comfortable for taking a nap. My connections went like clockwork. If you need to make a change in your flight to call the airline directly. It will save you dollars.
The experience was as expected…. “Nothing to write home about “
Lufthansa delayed departure by 1 hour. The options they suggested were not compatible with my connecting flight. I found myself a better flight with United, and I got Lufthansa to get me a boarding reservation for it. However at the airport I had to go 4 times between Lufthansa and united check-in counters because Lufthansa had not produced the appropriate ticket transfer.