Book Hertz hire cars in Vancouver

Reviews for Hertz in Vancouver

Recent reviews

Traveller rating

Wonderful

24

Very Good

11

Good

3

Okay

3

Fair

2

Mediocre

0

Poor

38

Find reviews that mention:

friendly staffcustomer service

car was cleancar was dirty

pick up the carcredit card

car availablelocation was closed

pick up and dropwrong location

rented a car

10.0

Awesome people at hertz where very helpful. Will come againReviewed 30 Aug 2024

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2.0

I rented a minivan. I called the agency to check the car insurance prices that I didn't hire on the application and they told me that the agency didn't have a minivan and couldn't have one. So if I hadn't called for some other reason, I would have arrived and they would have made a mess of all my travel plans. Bad service from Hertz for offering it and from Kayak and QEEQ for trusting what Hertz offers. I cancelled the rental and had to pay more at another agency. All bad!Reviewed 8 Aug 2024

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2.0

Awful. The online rental loaned me a car and then I was called to be advised there were no cars available and a one-way rental to Prince George would not be happening.Reviewed 7 Aug 2024

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2.0

Very bad. No car avalaible Hertz not promise contratReviewed 25 Jul 2024

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2.0

bad, booked 48hrs in advance pickup at 790 southwest marine dr. was set for noon on saturday, ...they were closed and close at noon on saturday..?? called at 11:45 AM on my way there and no one answered so called customer service when I arrived at the closed location, was told that they had no more cars available there anyway...?? was told that i should go to the airport and and book again for 50$ more..?? LOL was told that's the way it works nothing can be done for me even though they obviously messed up... needed a car so went to the other location and there they are refusing payment and can't process my card for whatever reason... don't ever use this service or it's products, just go to TURO it seems as to not deal with any of that BS. EdwardReviewed 18 Jul 2024

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2.0

They weren’t helpful at all even though I called the support center. They didn’t have the car I rented and they didn’t even try to give me a any other car.Reviewed 20 May 2024

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2.0

The car rental did not work out. I would not recommend. We arrived about 40 min after pickup time and they said they no longer had a car for us. They offered us an electric vehicle or to pay more for a truck. We took the electric vehicle and the minute we got I. The car and turned in the AC the whole car smelled like cigarette smoke. We had to cancel the car because it was not drivable. And had to go rent a car elsewhere. Terrible experience. And they wasted 2 hours of our day.Reviewed 14 May 2024

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8.0

GoodReviewed 9 Apr 2024

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2.0

Unable to rent a car without a physical credit card.Reviewed 27 Mar 2024

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8.0

Wetting a car down does. Ot mean it is clean. When it dried it was obviously dirty. I didn't rent it to impress anyone, it just seemed like a deceptive practice.Reviewed 21 Mar 2024

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4.0

Firstly, when I arrived at the pick up location, the associate did not great me. Granted, he was on the computer tending to a customer that was in the waiting area, but he could've looked up to acknowledge I was there and would be with me when this current transaction was done. Second, admittedly, I wasn't paying attention when I made the rental and clicked suppliers choice. This associate gleefully told me he would be giving me a minivan unless I chose to pay an additional $10 per day for a smaller car. He also gleefully added that when he was at the airport, he would give travellers pick up trucks on purpose, as his way of punishing people for picking "suppliers choice". I opted for the $10 additional fee because I didn't want to deal with a minivan, but when I got to the garage, there was no cars in the garage except for a Hyundai Elantra and a Tesla. My suspicion is there was no minivan in the first place and I would like this fee reimbursed. Moreover, seeing that there were smaller vehicles, that means it was his discretion to give me a smaller car even if I did accidentally choose suppliers choice, but he smugly chose not to. Finally, when I drove the car the following day to Seattle, there was alert that my tire pressure was low. Turns out, not all gas stations have pumps and it took me 30 minutes to get to one. While the car indicated that the left rear tire was extremely low, turns out, all 4 tires needed to be pumped. The cost was $3.50 and I would like to be reimbursed for that cost. I would also appreciate additional reimbursement for the inconvenience, but I will let you decide what you think is appropriate. I can provide photographs of the tire pressure if necessary.Reviewed 13 Mar 2024

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2.0

Not a friendly staff at all.Reviewed 20 Feb 2024

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• What are the best pick-up locations for Hertz car hire in Vancouver?

  Hertz car hire in Vancouver has several pick-up locations, including 790 Southwest Marine Drive, 1270 Granville Street and 1150 Station Street. If near the city centre, consider 1270 Granville Street and 413 Seymour Street as the best if you are in Downtown Vancouver. Be sure to select a pick-up location near you to avoid long drives. If considering Hertz car hire at Vancouver International Airport, the car rental desk is within the parkade on the ground floor, with the car pick-up locations within the terminal.

• What are the different car hire benefits offered by Hertz car hire in Vancouver?

  If it's your first time in Vancouver, you can utilise the navigation system that will make it easy for you to get around compared to the physical maps, thus exploring the city confidently. If travelling with a child, you must adhere to the rules, which require the use of the appropriate restrainer systems, you can consider hiring one at Hertz car hire offices. Depending on the season, you can consider other accessories, including ski equipment, winter tyres and snow chains. It would be best if you pre-booked the preferred equipment as they depend on availability during the booking period.

• What documentation is required to book a Hertz car hire in Vancouver?

  When picking up a Hertz car hire in Vancouver, you will require a driving licence valid for at least one year. If you are a foreigner, you can present a driver's licence from your country of origin accompanied by an International Driver's Permit and a passport. Hertz car hire in Vancouver allows payment through a credit card that is in the driver's name and has an amount sufficient to be held as a security deposit at the beginning of your rental period. If you incur additional charges, you will pay at the end of the rental period.

• How much does it cost to hire a car from Hertz in Vancouver?

  On average a car hire from Hertz in Vancouver costs £44 per day.

• What is the most popular car hire from Hertz in Vancouver?

  Luxury (Audi A4 or similar) is the most frequently booked car hire type from Hertz in Vancouver.

• How many car hire locations does Hertz have in Vancouver?

  Hertz has 5 hire locations in Vancouver. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Vancouver Intl airport (YVR)?

  No (according to our data)

• Does Hertz offer shuttle or airport pick-up services from Vancouver Intl airport (YVR)?

  Yes