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3 locations in Back Bay
Filters
Reviews
4.0 Mediocre
Apr 2024
6.0 Okay
Apr 2024
4.0 Mediocre
Mar 2024
2.0 Poor
Jan 2024
8.0 Very Good
Oct 2023
10.0 Wonderful
Oct 2022
2 locations in Back Bay
Filters
Reviews
2.0 Poor
Jun 2021
Pros:
Car was clean, and manager at drop-off was kind enough to compensate us for the issues we ran into with the car.Cons:
Agent at the counter tried to deceptively add a hefty insurance charge to the trip. Car clearly had not been serviced in a while because it developed major engine issues just a few days into our trip (including the engine shutting off while traveling through the mountains, we needed to engage the parking brake to stop the car), and exchanging it was a very difficult and laborious process.10.0 Wonderful
May 2021
Pros:
Staff at New York was very helpful and generous.2.0 Poor
May 2021
Pros:
Did not get a vehicleCons:
Wnat a refund8.0 Very Good
Apr 2021
Cons:
The car was great, but even though it was “cleaned and sanitized,” it reeked of marijuana smoke! We could not get the smell out of the car, and it was very unpleasant.10.0 Wonderful
Apr 2021
Pros:
Great location for car pick upCons:
Car was not fully cleaned.2.0 Poor
Mar 2021
Cons:
Never will I use them again. No one to call for help, car was filthy and no customer service2 locations in Back Bay
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Reviews
2.0 Poor
Mar 2020
Pros:
NothingCons:
I did not pick up this rental, kayak never sent me a confirmation for my rental and when I called enterprise to cancel they said I won’t be charged if I don’t pick up the car.9.2 Wonderful
Aug 2019
Pros:
Staff was very helpful and assisted with offering alternate options when there was a potential credit card issue.Cons:
It was pretty difficult to actually find the office if you’re not familiar with the area. Especially when you are arriving to pick up the rental. We asked the doorman for a building nearby and he felt like it was too complicated to even give verbal directions so he ended up walking us there himself.9.6 Wonderful
Aug 2019
Pros:
Excellent on site customer service.6.0 Okay
Jul 2019
Pros:
The staff was friendly. There was an issue with our vehicle and although not related to the car rental we had a rough trip but the manager was so apologetic for the condition of our vehicle and sentimental to our situation, she comped our family the vehicle no charge. Above and beyond!Cons:
Even tho in the end everything worked out, having a thorough walk around of the vehicle and a written contract when receiving the vehicle is important to do.3.6 Poor
Jun 2019
Pros:
I was overcharged vs what I was quoted. The car had no gas when I picked it up. They charged me an extra 4 hours which was the equivalent of a full day rental. We told them we would have the car back by 4 on Monday after picking up at 12:30 on Sunday. The agent said we would not be chargedCons:
I also returned the car with 3/4 tank and was given the car with no gas9.2 Wonderful
Oct 2018
Pros:
Easy to get a one-way hire without a large drop-off fee ( the other companies are usually poor on this score). One-ways are especially good for foreigners like me (from NZ) visiting this large country.Cons:
One of the tires had 3 nails/screws which I think was so on delivery as I noticed a slow loss of pressure from the first few days and was only driving on good roads. Enterprise could not offer a swap car but did pay for a new tire (took some of my time but on a quiet day).One location in Back Bay
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Reviews
2.0 Poor
Oct 2022
8.0 Very Good
May 2021
Cons:
the car smelled like cigarette smoke2.0 Poor
May 2020
Cons:
The representative was very unknowledgeable and unprofessional.4.8 Mediocre
Jul 2019
Pros:
Staff were fine, drop off was easy. Car was fuel efficient.Cons:
While I was driving on the highway, a spider decided to emerge from the rear view mirror and descend from its web onto my arm, then lap, then the floor of the car. Naturally, I swerved as I was trying to swat this spider out of my face which could have been bad. Car seats were Very dirty.10.0 Wonderful
Aug 2018
Pros:
Big car at a great price6.4 Okay
Jul 2018
Cons:
Bloody glucose test strips left in the cup holder when picked ip and trash throughout the car.2 locations in Back Bay
Filters
Reviews
10.0 Wonderful
Jan 2024
6.0 Okay
May 2021
Pros:
Desk staff was helpful.Cons:
Car wasn't clean, Lot attendant was not very friendly. seemed annoyed we had to report a scratch on the car and didnt know the exit process at this location We'd been told car had EZ pass enabled, but most tolls showed it unpaid. Hoping we didn't rack up a lot of fines.2.0 Poor
Apr 2021
Cons:
The car smelled bad when we received it, it was quite damages. After a moth of hacving returned it without any issues, Avis is claiming that I was responsible for the damage which I was absolutely not. I have insurance and their signed form which already proves the damage was the previous to my rental dat, but still I need to be involved in defending this claims and tenths of long and time wasting calls with them and their claims company. I will NEVER rent from Avis again9.6 Wonderful
Mar 2020
Pros:
Easy pick-up. Easy drop-off. Flat-rate for tolls was amazing. No fuss at any step in the process. Both offices were friendly staffed and quick.Cons:
The floors in the back of the car were a little dirty. Not a huge deal. The car also didn't get particularly good mileage for an economy, but again, no biggie.7.6 Good
Oct 2019
Pros:
Dropoff was greatCons:
Windshield in car was super dirty -3.6 Poor
Sept 2019
Pros:
We did not get to utilize our rental since there were no cars available.Cons:
Communication between the rental company and the third party. We shouldn’t of been able to book a car if there were none available.One location in Back Bay
Most popular agency | Enterprise Rent-A-Car |
---|---|
Most popular car type | SUV |
Average price | £96/day |
Good deal | £77/day |
On average a car hire in Back Bay costs £96 per day.
Yes. Based on our information, BUDGET in East Boston is the cheapest car hire location in Boston. It is located at 15 Transportation Way.
Based on ratings and reviews from real users on KAYAK, the best car hire in Back Bay is ENTERPRISE (6.0, 5 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
SUV is the most frequently booked hire car type in Back Bay.
A SUV car hire in Back Bay costs £103 per day, on average.
On average a hire car in Back Bay costs £670 per week (£96 per day).
On average a hire car in Back Bay costs £2,872 per month (£96 per day).