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Passenger van |
Commercial |
2 locations in West Hollywood
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
The staff was great. Very friendly!Cons:
Everything was perfect2.0 Poor
Oct 2020
Pros:
Nothing.Cons:
My experience here was terrible. Had asked for car pickup at 8am and only got it at 9am. The car was not ready and was being cleaned in front of us as we were walked over to it for pickup. During that time the executive there talked us unto removing our existing insurance and getting insurance directly through them which is something that could have been done prior to our arrival there as part of their customer care services instead of inconveniencing us while we were standing outside - as part of COVID regulations they don't allow you inside their offices anymore so we are standing out in the heat doing all this. When we got to the car, in front of us, their executive turned it on to read the gas mileage and then handed us the keys. When we sat in the car, the tire pressure and two other alarms lit up on dashboard. The fact that the executive tried to give us that car with all those things lighting up seems extremely careless and rudimentary. We had to walk back and let them know to then have them offer us another car. Where was that car? In another garage that would take according to them 5 minutes to get there but considering we already had waited an hour to get the first car, we were in no position to believe that 5 minutes was a true estimate of time. We left and cancelled our rental with them. Extremely unprofessional service and will certainly not be heading here anytime or referring anyone for business there either. This was an hour and a half of time wasted on our outward journey that was completely unnecessary and shouldn't have occurred at all.10.0 Wonderful
Oct 2019
Pros:
The stuff was super nice during pickup and mostly drop off, Also the Car was very nice! Thank you!10.0 Wonderful
Feb 2019
Pros:
Seamless and fastCons:
Maybe a free day of rental - can’t complain about anything10.0 Wonderful
Jan 2019
Pros:
Excellent price, good service and communication, what's not to like? Never knew I could get a pickup from them, and at such a great price, so it all started on a positive note, as they're the closest rental agency to where we live. When the person who had the truck before us was running late, the station called me to coordinate so there were no surprises (I was much happier sitting home for an extra hour rather than finding out when I got to their location and having to cool my heels there). Check in process was just as smooth, so all good.Cons:
Nothing negative to report.10.0 Wonderful
Sept 2018
Pros:
The employee who helped us out saw that we had big bags and gave us a larger car. He was very helpful and friendly. The car was perfect for our needs.One location in West Hollywood
Filters
Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
Nov 2022
3.6 Poor
May 2020
Pros:
Conveniently located.Cons:
Staff was very rude.10.0 Wonderful
Oct 2019
Cons:
Probably the best car rental experience ive ever had. I was gonna be late and they allowed me a bit of extra time to return the vehicle. Super nice people all around.2.0 Poor
Aug 2019
Pros:
Customer service was absolutely terrible. Complete lack. Couldn’t get in contact with ANYONE.10.0 Wonderful
Mar 2019
Pros:
Staff was very friendly. Phone help also friendly and knowledgeable.Cons:
It would have been nice to have the option of dropping off at any sixt location for free.One location in West Hollywood
2 locations in West Hollywood
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
10.0 Wonderful
Nov 2021
2.0 Poor
Nov 2021
6.0 Okay
Apr 2021
Pros:
Staff was O.K they answered any questions i had.Cons:
I saw another customer who had left a receipt in the car i received and their rate was much better than mine. Asked if i could get the same they just laughed, hey its always no until you ask.2.0 Poor
Apr 2021
Pros:
NOTHING!!!!!!!!!!!!!!!!!!!!!!!!! I'm getting my money back because the place was closed when I went to pickup the car.Cons:
Everything. My recommendation is to never do business through PriceLine and pre-pay.One location in West Hollywood
Filters
Reviews
10.0 Wonderful
May 2021
Pros:
Good pick up and drop off. Comfortable and clean car.Cons:
Better connection to agents directly.4.0 Mediocre
Jun 2016
Cons:
Advertised a much better car at a lower price, so I made a reservation. Would never have went there if I knew what I was getting for $706.0 Okay
Jun 2016
Cons:
The car wasn't in great shape and felt cheap for a full size vehicle. Expected something better.One location in West Hollywood
Filters
Reviews
2.0 Poor
Apr 2021
Cons:
A random $391 dollar charge2.0 Poor
Oct 2020
Pros:
I liked that they didn’t take money beforehandCons:
We ended up never picking up our rental. We spoke to several people trying to receive a shuttle to the rental location, because the reservation email we had specifically said they were available as long as we called to ask for one. We were told that was impossible, the best they could do was extend our reservation window out an hour and wait for us. Not wanting to pay $50 for a cab we just made a new reservation with a different company, who came and got us in two minutes and had our fresh clean car to us ten minutes after that. We never picked up our rental.2.0 Poor
Oct 2020
Cons:
I would like to report budget for not letting me rent a car that I booked couple days in advance. I was planning a business trip to San Jose from Los Angeles. I booked a car for 1 pm, came at 12:58 pm and the guy just locked the door in front of me. I told him I had a reservation to which he friendly waved his hand and I didn’t see anymore. This tremendously impacted by whole trip. Everything was planned by hour and because of kayak and budget my entire day went off schedule which in its turn had a negative consequence of other people’s scheduled events. I had to find an immediate substitute for the rental. This is the worst experience I’ve ever had with renting a car and on kayak. This is NOT. Never renting from budget again. Kayak, I’m waiting for a compensation for this mistake.One location in West Hollywood
One location in West Hollywood
Along with a 15 seater car, hire companies in West Hollywood offer 7 seater cars.
Pick-up location | West Hollywood |
---|---|
Car types | People Carrier, Minibus |
Hire locations | 2 |
Airport locations | 0 |